Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • Heartrate differences Watch/Movescount/SuuntoApp

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    ?
    @margusl thanks for the in-depth explanation.
  • Import GPX-file is greyd-out in Suunto App

    Moved suuntoapp gpx greyed-out
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    Brad_OlwinB
    @manlan It is unlikely to be SA, I believe this iOS and it started with either v13 or 14 and I think will not change. I would imagine it might be linked to enhanced privacy. It is no big deal to select the file and send it to SA.
  • 500km Gravel Race Will Not Sync

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    Mff73M
    @helenk If you just soft reboot, no. Just press upper button for 12 sec : it is soft reset = reboot
  • IOS App personalize sportmode

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    G
    @Spree disinstallato e reinstallato Suunto App e ora è tornato tutto ok, grazie
  • Why the App is like this...?

    Moved
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    J
    @Martin Thanks. This makes 2 of us. I’ve learnt that when you start the app (2.11.0/9541) and syncing, those 3 icons are gone. If you stay and play around within the app, either swipe left/right and up/down or tapping on 5 icons at the bottom of the screen, those 3 icons will come back if you are lucky. That means I haven’t found a replicable way to make it come back consistently.
  • Streak broken with activities recorded continuously

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    Z
    @martin said in Streak broken with activities recorded continuously: @zaza1 Could it be that between two activities on consecutive weeks you had more than 7 days ? (like activities on monday week 1 / wednesday week 2) Yea, I checked that already and I didn’t find a gap that is longer than 7 days (between activities recorded with the watch: yellow/orange). If you include activities added in the app (purple) it’s pretty obvious there is no gap. [image: 1675076360692-2023-01-30-11-52-36.jpeg] [image: 1675076360894-2023-01-30-11-52-50.jpeg] I’m not saying it’s a bug, but I have a feeling I don’t quite understand how the metric is calculated.
  • IOS - Suunto app v2.31

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    ?
    @Bogdan1921 I’ve never paid much attention to that but I would say no. As a personal note I’ve disabled bg for SA (I sync on demand) and it works perfectly.
  • “Sports Mode Customization” not showing in app

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    pavel.samokhaP
    @Egika see, you can’t trust anyone - always need to ask @the_ultraman I think the issue for Android should be fixed in the next release
  • Watch faces sync issue : Vertical 2.37.34

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    J
    @Tieutieu said in Watch faces sync issue : Vertical 2.37.34: @arpoodle try just close app and relaunch it, then launch sync. After update I had to do that with my Race S and my Vertical to have watchfaces synchronized. (by closing app, i dont mean “reinstall”, just close and launch)
  • Naps are not synced after update

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    JosaipluJ
    @vinc14 using heart rate and movement detection (or lack of movement) in algorithms I guess
  • Recording an activity with the app has map issues

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    thanasisT
    @Dimitrios-Kanellopoulos but stays as such for ever on the activity ?
  • Unable to upload photos to an activity.

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    ?
    @MickT good to know, thanks!
  • iOS app is stuck in "Uploading Activity"

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    cs2ndC
    @jasonc Thanks for this. Interesting. I did some troubleshooting, but should have done what you’ve done with RunGap. I ended up choosing the nuclear option by doing a reset of the device. Placebo maybe, but my Suunto Race seems to be smoother in performance now. I did a stretching activity after the reset and seems to be fine now. Will do a run later on today and see how it goes. If the issue rears its head again I will for sure refer to your fix. Thanks again!
  • TSS / CTL / ATL not aligned between watch and phone app

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    isaziI
    @Antonello85 that is just an estimate, that is overrule by the app when you sync. If it does not happen for you it may be an iOS issue indeed (there are no problems for me with Android)
  • 1 Votes
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    99 Views
    Mira AaltonenM
    @dimitrios-kanellopoulos ok, good to know. Not so big deal to edit the activity after the sync. Not want to do it in the prod, but this beta stage is ok.
  • Route Trend is a bit too forgiving...

    Moved issue known issue
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    195 Views
    jthomiJ
    Is this still worked on? Did a totally new route today and was surprised I did it again. Old one [image: 1586903747046-e1db8a01-12a9-4e48-89ef-42247632d32f.png] New one. [image: 1586903793072-41e42db8-1029-44c4-a5fd-61a357e7f868.png] @Dimitrios-Kanellopoulos said in Route Trend is a bit too forgiving...: Thanks all. This is a known issue.
  • Too many waypoints kill the map

    bug issue known issue
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    Dimitrios KanellopoulosD
    Hi this is now a known issue to be fixed
  • French translation "issues"

    issue translation known issue
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    Dimitrios KanellopoulosD
    Hi guys, I merged all these issues here and reported all of them (they are known now)
  • Suunto Spart WHR - HR issues

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    ColinIOMC
    @ze-stuart thank you, I will give that a try. Yes indeed regarding only one bike, I have the Speed & Cadence sensor on two bikes, I haven’t even tried pairing the two, only my commuter bike so far.
  • 7 Votes
    8 Posts
    157 Views
    R
    The previous version was OK in iOS.

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