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    New software update for S9P-S9B-S9-S5P-S5 and S3 devices 2.20.28

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    • DMytroD Offline
      DMytro @ChrisA
      last edited by

      @chrisa and finally, once you open SA, go to Guides, doesn’t a white rectangular box with a message ‘watch is syncing’ show up?

      ChrisAC 1 Reply Last reply Reply Quote 0
      • EgikaE Offline
        Egika Platinum Member @wmichi
        last edited by

        @wmichi yes, iOS and TP. It is working for everyone but you 😞

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
        Race S All Black - TI Canary - Titanium Courtney

        wmichiW 1 Reply Last reply Reply Quote 0
        • wmichiW Offline
          wmichi @Egika
          last edited by

          @egika Me and two or thee others. We must be edge cases. 😉

          1 Reply Last reply Reply Quote 0
          • Richard ThygesenR Offline
            Richard Thygesen @wmichi
            last edited by

            @wmichi I also have iOS so perhaps it’s as you believe an iOS issue.

            S9
            S9 Peak
            Race

            1 Reply Last reply Reply Quote 0
            • ChrisAC Offline
              ChrisA Platinum Member @DMytro
              last edited by ChrisA

              @dmytro I logged out of everything now, restarted iPhone and now intervalls.icu made it into the list 🙂 and… the structured intervall is there 🙂 - Thanks Suunto, this is really cool!

              1 Reply Last reply Reply Quote 4
              • P Offline
                PekkaV @wmichi
                last edited by

                @wmichi Sorry, there was a bug that happened with couple of languages but that should be fixed now!

                Richard ThygesenR wmichiW 2 Replies Last reply Reply Quote 3
                • flucaF Offline
                  fluca Silver Members @Dimitrios Kanellopoulos
                  last edited by

                  @dimitrios-kanellopoulos Does anyone else getting this?

                  4fc80e8f-9879-444f-9322-5a66a7db5e10-image.png

                  pavel.samokhaP 1 Reply Last reply Reply Quote 0
                  • Richard ThygesenR Offline
                    Richard Thygesen @PekkaV
                    last edited by

                    @pekkav working now.

                    S9
                    S9 Peak
                    Race

                    1 Reply Last reply Reply Quote 0
                    • pavel.samokhaP Offline
                      pavel.samokha @fluca
                      last edited by

                      @fluca could you report that to intervals.icu? (I don’t know proper contact, but at least they have a forum https://forum.intervals.icu/)

                      Opinions expressed are solely my own and do not express the views or opinions of my employer

                      flucaF 1 Reply Last reply Reply Quote 2
                      • flucaF Offline
                        fluca Silver Members @pavel.samokha
                        last edited by

                        @pavel-samokha I will do ASAIC

                        flucaF 1 Reply Last reply Reply Quote 0
                        • N Offline
                          nseslija Bronze Member @wmichi
                          last edited by

                          @wmichi As I told you, I tried only TP and it works… l

                          Ambit 2S
                          Ambit 3 Peak
                          Suunto 9 baro
                          Suunto Vertical Ti Solar

                          1 Reply Last reply Reply Quote 0
                          • flucaF Offline
                            fluca Silver Members @fluca
                            last edited by

                            @fluca said in New software update for S9P-S9B-S9-S5P-S5 and S3 devices 2.20.28:

                            @pavel-samokha I will do ASAIC

                            Done someone else anticipated me…they will work on it

                            1 Reply Last reply Reply Quote 0
                            • Frederick RochetteF Offline
                              Frederick Rochette Bronze Member @isazi
                              last edited by

                              @isazi ok thanks! works with nolio as well?

                              1 Reply Last reply Reply Quote 0
                              • wmichiW Offline
                                wmichi @PekkaV
                                last edited by

                                @pekkav It’s working now. Thanks for the quick fix!

                                1 Reply Last reply Reply Quote 0
                                • Chris ConwayC Offline
                                  Chris Conway Bronze Member
                                  last edited by

                                  Does anyone else unable to get a HR reading from your device after the update? I have a 9 peak, finished a run this morning, was working fine…installed the new FW, it just spins and won’t give me a HR reading, no longer shows my HR graph for the day either…. Restarted the watch and factory reset… still nothing.

                                  Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                  • EgikaE Offline
                                    Egika Platinum Member
                                    last edited by

                                    @chris-conway can you see, if the LEDs are firing? There is this now “off wrist detection”. Make sure the watch has skin contact and try to see if LEDs are on.

                                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                    Race S All Black - TI Canary - Titanium Courtney

                                    Chris ConwayC 2 Replies Last reply Reply Quote 1
                                    • Chris ConwayC Offline
                                      Chris Conway Bronze Member @Egika
                                      last edited by

                                      @egika Yep, you bet, the sensor is lighting up, it just stays flashing for a few minutes and doesn’t ever return a reading… I’ve always kept it on my arm that has a tattoo (light grey), never been an issue before. So I switched to my right arm, which doesn’t have any tattoo’s in the area of the sensor… still nothing. It’s odd that it not only won’t read anything it also deleted my entire days worth of HR data as well….

                                      1 Reply Last reply Reply Quote 0
                                      • Chris ConwayC Offline
                                        Chris Conway Bronze Member @Egika
                                        last edited by

                                        @egika actually now that I double checked, the sensor only lights up when I pull the watch up off my wrist to check on it, as soon as I place it back on my wrist it turns off automatically….seems like the “off wrist” functionality is working in reverse…

                                        1 Reply Last reply Reply Quote 0
                                        • D Online
                                          dulko79
                                          last edited by

                                          I created running workout in TP (free account). Workout was instantly sent to SA (iOS) and synced with watch. I used running basic profile to use created workout. It ran smoothly without problems. I like the design of additional screen where data about current phase are shown. It would be useful if TP workout builder would be available also in iOS app not only in desktop version. I created workout: warmup + work (intervals - hard/easy, 10 repetitions) + cool down. During intervals phase I could not see in which repetition I was. Maybe I missed to tick something in TP. Overall great addition and nicely implemented.

                                          App: beta
                                          Phone: Iphone
                                          iOS

                                          northeast_trekkerN 1 Reply Last reply Reply Quote 1
                                          • Brad_OlwinB Offline
                                            Brad_Olwin Moderator @wmichi
                                            last edited by Brad_Olwin

                                            @wmichi said in New software update for S9P-S9B-S9-S5P-S5 and S3 devices 2.20.28:

                                            Are the problems with the structured workouts import specific to iOS? Is there anyone with iOS where TrainingPeaks, intervals.icu and Nolio are working?

                                            Yes, TrainingPeaks has been working for me for a long time in testing with iOS

                                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                            1 Reply Last reply Reply Quote 0
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