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    Crash/reboot on outdoor watchface S9P v2.20.30

    Scheduled Pinned Locked Moved Suunto 9 Peak
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    • markytarkyM Offline
      markytarky Silver Members @Wyvern
      last edited by

      @wyvern hey, know issue, reported to Suunto.

      Instagram
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      Watch: S9B customized, S9P all black
      Suunto App: iOS beta

      WyvernW 1 Reply Last reply Reply Quote 4
      • WyvernW Offline
        Wyvern @markytarky
        last edited by

        @markytarky OK I don’t know where are the known issues logs in order to report relevant only.
        New crash this morning but with another the watchface: the one with the days of the week column. This time I was reading the 12h barometer curve. I swiped the screen to go back to the watchface. The screen flickered -> black -> reboot then the barmoter history and ressources are lost. I sent the logs.

        I have the 9 peak since last wednesay, for now I experienced 4 crashes, it is a lot.

        markytarkyM 1 Reply Last reply Reply Quote 0
        • markytarkyM Offline
          markytarky Silver Members @Wyvern
          last edited by

          @wyvern the problem occurs when you scroll down to the widgets in general, not just to a specific one. Mine crashed several times also in HR widget, then in baro 12h curve, then in steps. So it’s a problem of scrolling down. I reported all the scenarios plus yours. For time being pls don’t scroll down 😄 All other watch functions seems to work ok.

          Instagram
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          Watch: S9B customized, S9P all black
          Suunto App: iOS beta

          WyvernW surfboomerangS 2 Replies Last reply Reply Quote 0
          • WyvernW Offline
            Wyvern @markytarky
            last edited by Wyvern

            @markytarky Thank for your input.
            As the 9P is my new device then I’m trying all, hence the issues. Of course I hope this will be addressed but the crucial core is that the watch is issue free while exercising.

            My Spartran Ultra exhibits issues during or just after activities (no GPS fix despite assisted GPS up to date), fail to register at the end and loss of activity, GPS loss till the end of exercise…). It is the opposite with the 9P.

            1 Reply Last reply Reply Quote 0
            • surfboomerangS Offline
              surfboomerang @markytarky
              last edited by

              @markytarky said in Crash/reboot on outdoor watchface S9P v2.20.30:

              For time being pls don’t scroll down All other watch functions seems to work ok

              If it’s only related to the outdoor watchface, it seems to me that selecting another watchface is a quick workaround. This way people can keep using the watch widgets.

              Suunto Vertical Titanium Solar
              OnePlus Nord 4

              markytarkyM 1 Reply Last reply Reply Quote 0
              • markytarkyM Offline
                markytarky Silver Members @surfboomerang
                last edited by

                @surfboomerang nope it’s related to all watch faces. At least my crash happened with the other.

                Instagram
                —————————————————————
                Watch: S9B customized, S9P all black
                Suunto App: iOS beta

                surfboomerangS 1 Reply Last reply Reply Quote 0
                • surfboomerangS Offline
                  surfboomerang @markytarky
                  last edited by surfboomerang

                  @markytarky Ok, I guess I’m the lucky one then.

                  I use the big “Hour / Minutes” watchface and didn’t experience any crashes after the latest firmware update.

                  Suunto Vertical Titanium Solar
                  OnePlus Nord 4

                  markytarkyM isaziI 2 Replies Last reply Reply Quote 0
                  • markytarkyM Offline
                    markytarky Silver Members @surfboomerang
                    last edited by

                    @surfboomerang I just tried it with the different watch face (the one with hand clock, recovery, steps, date, and one variable field), and seems no issue, I scrolled a couple of times down to various widgets. So pls @Wyvern try as well and let me know, thanks.

                    Instagram
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                    Watch: S9B customized, S9P all black
                    Suunto App: iOS beta

                    WyvernW 1 Reply Last reply Reply Quote 0
                    • isaziI Online
                      isazi Moderator @surfboomerang
                      last edited by

                      @surfboomerang I use the original outdoor watchface and never have a crash.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      surfboomerangS 1 Reply Last reply Reply Quote 0
                      • surfboomerangS Offline
                        surfboomerang @isazi
                        last edited by

                        @isazi So it could be a combination of settings then?

                        Suunto Vertical Titanium Solar
                        OnePlus Nord 4

                        1 Reply Last reply Reply Quote 0
                        • WyvernW Offline
                          Wyvern @markytarky
                          last edited by

                          @markytarky Hello, I tried the analog wtachface you mentioned, the outdoor original watchface (the one that was already on spartans), then the new outdoor watchface (with baro and sun/rise/set) without issue for 7/8 days.
                          30 min ago I switched back to the watchface with the column of dots/active days of the week, then swiped to the 12h barometer graph then swiped left again and it leaded to crash again. As usual the 12h alti/baro history is lost.
                          I have sent the logs to suunto

                          I tried to redo the exact same thing but no crash.

                          markytarkyM 1 Reply Last reply Reply Quote 1
                          • markytarkyM Offline
                            markytarky Silver Members @Wyvern
                            last edited by

                            @wyvern thank you for trying. Yes, the activity dotted watch face made my watch crash. Reported to Suunto.

                            Instagram
                            —————————————————————
                            Watch: S9B customized, S9P all black
                            Suunto App: iOS beta

                            freeheelerF 1 Reply Last reply Reply Quote 0
                            • freeheelerF Offline
                              freeheeler @markytarky
                              last edited by freeheeler

                              @markytarky
                              S9P only, right?
                              I’ve switched to this screen on my S9B to test it there, too. but until now, it’s stable

                              living sideways

                              surfboomerangS markytarkyM 2 Replies Last reply Reply Quote 0
                              • surfboomerangS Offline
                                surfboomerang @freeheeler
                                last edited by surfboomerang

                                @freeheeler I tried it on my S9P but I wasn’t able to reproduce it…

                                Suunto Vertical Titanium Solar
                                OnePlus Nord 4

                                1 Reply Last reply Reply Quote 1
                                • markytarkyM Offline
                                  markytarky Silver Members @freeheeler
                                  last edited by

                                  @freeheeler yes S9P only seems to have this issue.

                                  Instagram
                                  —————————————————————
                                  Watch: S9B customized, S9P all black
                                  Suunto App: iOS beta

                                  1 Reply Last reply Reply Quote 1
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