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    Crash/reboot on outdoor watchface S9P v2.20.30

    Scheduled Pinned Locked Moved Suunto 9 Peak
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    • WyvernW Offline
      Wyvern @markytarky
      last edited by

      @markytarky OK I don’t know where are the known issues logs in order to report relevant only.
      New crash this morning but with another the watchface: the one with the days of the week column. This time I was reading the 12h barometer curve. I swiped the screen to go back to the watchface. The screen flickered -> black -> reboot then the barmoter history and ressources are lost. I sent the logs.

      I have the 9 peak since last wednesay, for now I experienced 4 crashes, it is a lot.

      markytarkyM 1 Reply Last reply Reply Quote 0
      • markytarkyM Offline
        markytarky Silver Members @Wyvern
        last edited by

        @wyvern the problem occurs when you scroll down to the widgets in general, not just to a specific one. Mine crashed several times also in HR widget, then in baro 12h curve, then in steps. So it’s a problem of scrolling down. I reported all the scenarios plus yours. For time being pls don’t scroll down πŸ˜„ All other watch functions seems to work ok.

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        Watch: S9B customized, S9P all black
        Suunto App: iOS beta

        WyvernW surfboomerangS 2 Replies Last reply Reply Quote 0
        • WyvernW Offline
          Wyvern @markytarky
          last edited by Wyvern

          @markytarky Thank for your input.
          As the 9P is my new device then I’m trying all, hence the issues. Of course I hope this will be addressed but the crucial core is that the watch is issue free while exercising.

          My Spartran Ultra exhibits issues during or just after activities (no GPS fix despite assisted GPS up to date), fail to register at the end and loss of activity, GPS loss till the end of exercise…). It is the opposite with the 9P.

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          • surfboomerangS Offline
            surfboomerang @markytarky
            last edited by

            @markytarky said in Crash/reboot on outdoor watchface S9P v2.20.30:

            For time being pls don’t scroll down All other watch functions seems to work ok

            If it’s only related to the outdoor watchface, it seems to me that selecting another watchface is a quick workaround. This way people can keep using the watch widgets.

            Suunto Vertical Titanium Solar
            OnePlus Nord 4

            markytarkyM 1 Reply Last reply Reply Quote 0
            • markytarkyM Offline
              markytarky Silver Members @surfboomerang
              last edited by

              @surfboomerang nope it’s related to all watch faces. At least my crash happened with the other.

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              Watch: S9B customized, S9P all black
              Suunto App: iOS beta

              surfboomerangS 1 Reply Last reply Reply Quote 0
              • surfboomerangS Offline
                surfboomerang @markytarky
                last edited by surfboomerang

                @markytarky Ok, I guess I’m the lucky one then.

                I use the big β€œHour / Minutes” watchface and didn’t experience any crashes after the latest firmware update.

                Suunto Vertical Titanium Solar
                OnePlus Nord 4

                markytarkyM isaziI 2 Replies Last reply Reply Quote 0
                • markytarkyM Offline
                  markytarky Silver Members @surfboomerang
                  last edited by

                  @surfboomerang I just tried it with the different watch face (the one with hand clock, recovery, steps, date, and one variable field), and seems no issue, I scrolled a couple of times down to various widgets. So pls @Wyvern try as well and let me know, thanks.

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                  Watch: S9B customized, S9P all black
                  Suunto App: iOS beta

                  WyvernW 1 Reply Last reply Reply Quote 0
                  • isaziI Offline
                    isazi Moderator @surfboomerang
                    last edited by

                    @surfboomerang I use the original outdoor watchface and never have a crash.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    surfboomerangS 1 Reply Last reply Reply Quote 0
                    • surfboomerangS Offline
                      surfboomerang @isazi
                      last edited by

                      @isazi So it could be a combination of settings then?

                      Suunto Vertical Titanium Solar
                      OnePlus Nord 4

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                      • WyvernW Offline
                        Wyvern @markytarky
                        last edited by

                        @markytarky Hello, I tried the analog wtachface you mentioned, the outdoor original watchface (the one that was already on spartans), then the new outdoor watchface (with baro and sun/rise/set) without issue for 7/8 days.
                        30 min ago I switched back to the watchface with the column of dots/active days of the week, then swiped to the 12h barometer graph then swiped left again and it leaded to crash again. As usual the 12h alti/baro history is lost.
                        I have sent the logs to suunto

                        I tried to redo the exact same thing but no crash.

                        markytarkyM 1 Reply Last reply Reply Quote 1
                        • markytarkyM Offline
                          markytarky Silver Members @Wyvern
                          last edited by

                          @wyvern thank you for trying. Yes, the activity dotted watch face made my watch crash. Reported to Suunto.

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                          Watch: S9B customized, S9P all black
                          Suunto App: iOS beta

                          freeheelerF 1 Reply Last reply Reply Quote 0
                          • freeheelerF Offline
                            freeheeler @markytarky
                            last edited by freeheeler

                            @markytarky
                            S9P only, right?
                            I’ve switched to this screen on my S9B to test it there, too. but until now, it’s stable

                            living sideways

                            surfboomerangS markytarkyM 2 Replies Last reply Reply Quote 0
                            • surfboomerangS Offline
                              surfboomerang @freeheeler
                              last edited by surfboomerang

                              @freeheeler I tried it on my S9P but I wasn’t able to reproduce it…

                              Suunto Vertical Titanium Solar
                              OnePlus Nord 4

                              1 Reply Last reply Reply Quote 1
                              • markytarkyM Offline
                                markytarky Silver Members @freeheeler
                                last edited by

                                @freeheeler yes S9P only seems to have this issue.

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                                Watch: S9B customized, S9P all black
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