Sleep Tracking

Miłosz Wiesiołek

@Egika Hi, I have invlved them. Here is the answer:

Dear customer, we are sorry to hear that you have experienced problems with your Suunto.
The software of your watch was reseted and now is updated to the latest version available,and I have checked your
device for the faults reported in the fault description and performed all the necessary tests, and no fault has been
discovered.

But the problem hasn’t been solved and the sleep tracking is messed.

Miłosz Wiesiołek

@André-Faria Hi, have you got satisying answers to your questions? Was the problem solved?
I even sent it to the guarantee service, but all I ve got was, that the watch is fine : )
And it is not - still miscalculating the sleep/wake time.

babychai

S9P sleep tracking is not accurate. I remove my watch when I go to shower at night and it treated as I start sleeping. Although I got wear back the watch again after I finished my shower.

Miłosz Wiesiołek

@babychai tonight, my watch, hasn’t notified any sleep altought I have slept obviously.
The questions is: is it my watch or it is generally suunto?
And if it is my watch, why the service (where I sent it) hasn’t managed to fix it…

A Former User

@Miłosz-Wiesiołek said in Sleep Tracking:

@André-Faria Hi, have you got satisying answers to your questions? Was the problem solved?
I even sent it to the guarantee service, but all I ve got was, that the watch is fine : )
And it is not - still miscalculating the sleep/wake time.

No, i sold the watch. Apparently for lots of people it works ok.
On garmin is the opposite, lots of people complain and it works fine for me.

Miłosz Wiesiołek

@André-Faria I understand, I am not satisfied with it. I suspect that it’s not just a software defect and it makes me feel uncomfortable. Basic, chepeast wrist smart band acted better in this field.

suzzlo

No watch will be accurate, if you want to have sleep tracking you will need to go to a sleep clinic, have electrodes in your head… Steps, sleep, calories, VO2Max, cadence… All calculations are based on wrist movements, leds… expect estimations for everything. Some of them are close to reality sometimes other not.
I wear a S9P and a Garmin 745 everyday, and they give me reasonable numbers. Which one is correct? Who knows but both give me consistent numbers.
IMHO the most important are the delta changes

BR

Miłosz Wiesiołek

@suzzlo said in Sleep Tracking:

I wear a S9P and a Garmin 745 everyday, and they give me reasonable numbers

Hi, the problem is that the numbers I’m getting are highly unreasonable. This suggests major defect in my opinion. Which I would love to track and have repaired.

sartoric

@Miłosz-Wiesiołek
I guess you’re looking for a replacement or refund. You should contact suunto support.

There is nothing we can do but continue to endlessly discuss it

Miłosz Wiesiołek

@sartoric you are probably right. I’m new here - thought that someone found the solution - so before I go to Suunto, I wish to have wider view on it. I already got it back from service -with note that it is just fine : )

sartoric

@Miłosz-Wiesiołek
I suppose you’ve read all the previous suggestions and set all the “sleep” settings (DnD, sleep time etc.) so, what happen if you just put the watch on a desk before going to sleep ?

maybe the watch wobbles too much so it miscalculates

ChrisA

@Miłosz-Wiesiołek I can only support what @suzzlo says, after checking a lot of devices for their sleep accuracy. In Suuntos product range I found the Suunto 7 the best, concerning sleep and resources, while the S5 and S9 series are ok, but sometimes fail (for me), when it comes to sleep start times. But those problems are there for other brands too. I also have a Garmin watch, which also fails in the same manner the S9 does (but at least you can edit the sleep time) and the same is true for Coros (where you can’t edit sleep) or Polar (which works best for me). In the end I got an Oura Ring 3 as a present and never looked back on sleep tracking on sports watches again, since Oura hits it for me

I think - besides not overvalueing the sleep data you get - it’s a personal thing, which tracker works for you, concerning sleep tracking. I read from Garmin users, who are perfectly happy with sleep tracking, while for others its not working. If sleep tracking delivres the major data you’re looking for, Suunto may be not the best, but Suuntos for sure delivers other metrics that - for me - are more trustworthy than those of other companies

Miłosz Wiesiołek

@sartoric yes, It is all set. What do you mean by putting on the desk (missed that part)?
I hope I’m not sleep running (like a dog-sleep-running) and my wrist wobbling is just normal ; )

babychai

@suzzlo i understand all these are estimation but when i put my watch on the desk when i go to shower it start to count my sleeping time. this is too far from the estimation.

Jamie BG

@babychai when you put on desk make sure that the OHR isn’t working i.e. no flashing green lights. If not working it really shouldn’t record sleep.

babychai

@Jamie-BG how to make OHR not working or without flashing green light? Disable Daily HR?

el2thek

@babychai You can track your sleep without OHR. Depends on how much you move.

Tomas5

It would be nice to have in shortcuts menu option to stop sleeping. It would tell watch i am awake and i don’t plan to sleep anymore, but i will be still in bed for some time before getting up. It would be better than going to sports mode first screen.

freeheeler

@babychai
put it on the side or flip it over to the face

suzzlo

@babychai i always carry my watch to the shower, so I can clean it
Said that, there are some time configuration you need to provide to the watch in order to be more accurate… are this one’s correct?

Mine are 22:30 and 6:30 they are exactly 8h which are my sleep target

BR