Suunto 9 Peak Pro?

[freeheeler]

@Dušan-Ković said in Suunto 9 Peak Pro?:

But that should be written in huge letters on the box

I usually don’t read this part of the manual either
… sometimes it would be interesting to read the “why”

[Efejota]

@freeheeler You are right, but I would have understood it as the typical general warning. I guess that some of the S9PP users will come from the S9P and may have spare cables. Being apparently the same, I would recommend to specifically warn about the risk of using the older cable or any other with strong magnets. Maybe it is not so difficult to do in the online web.

IMO
J

[A Former User]

Sleep HR values extraordinary high, especially in the beginning where is deep sleep. I think there could be something wrong. Not comparable with S9B. I also have interruptions during sleep. Graph shows gaps. Which value is displayed in warming up phase of sensor in HR widget? Average from last measure? Is this counted in? Think this will be corrected. Still early days with S9PP.

The number on the widget is always jumps up in the beginning in first 1-2s and after 10-20s it falls to correct values…

[freeheeler]

@Efejota
fully agree!
if you can damage a product with an accessory from the same supplier, to me (personally!) it would be mandatory to either put a huge warning sign on the accessory itself or better: design the new interface so it doesn’t accept the potentially dangerous accessory.
that’s my own view from machine engineering perspective

edit: it is solved by software, as we have learned only short time later

[krakra]

@freeheeler i ineed grap old s9p cable and use it but i got error on watch that i should use original cable. Did i damaged battery, or any other part of watch. 🤯

[sartoric]

@krakra
I suppose you didn’t, as you didn’t get any other error message

[isazi]

@Efejota there is NO risk for the user. If they connect the old charger, a screen comes up saying something like “CHARGER NOT COMPATIBLE REMOVE”. And that’s it.

[isazi]

@krakra no that error message is there for this exact reason, to let you know that you cannot charge with the old cable.

[Dušan Ković]

@Brad_Olwin said in Suunto 9 Peak Pro?:

@Dušan-Ković The strong magnet charger for the S9Peak can brick the 9Pro so don’t use it. The 9Pro won’t accept charging from that adaptor for the reasons @isazi described.

@isazi said in Suunto 9 Peak Pro?:

@Efejota there is NO risk for the user. If they connect the old charger, a screen comes up saying something like “CHARGER NOT COMPATIBLE REMOVE”. And that’s it.

We have two conflicting opinions.

Are magnets a problem or not? Will the watch brick?

[isazi]

@Dušan-Ković what two conflicting opinions, @Brad_Olwin said exactly that yesterday, that if you connect the S9PP to the old cable it will not charge and give you a warning.

[Dušan Ković]

@isazi He also said that watch will brick = die - not be usable again. Than you said there is NO risk for the user

[isazi]

@Dušan-Ković I said there is no risk because the watch will tell you that it cannot charge with the old cable. Suunto put in place this software measure to avoid people using the old cable, so people will not use the old cable (because it cannot charge your new watch) and there will be no harm.

[Egika]

@Dušan-Ković said in Suunto 9 Peak Pro?:

@Brad_Olwin said in Suunto 9 Peak Pro?:

@Dušan-Ković The strong magnet charger for the S9Peak can brick the 9Pro so don’t use it. The 9Pro won’t accept charging from that adaptor for the reasons @isazi described.

@isazi said in Suunto 9 Peak Pro?:

@Efejota there is NO risk for the user. If they connect the old charger, a screen comes up saying something like “CHARGER NOT COMPATIBLE REMOVE”. And that’s it.

We have two conflicting opinions.

Are magnets a problem or not? Will the watch brick?

Technical explanation:
The GPS chip in the watch could be damaged Edit: rendered unusable in the case of:
Charger with strong magnet attached
AND
Charge current flowing.

As the watch is detecting the old charger it will show the warning and at the same time not start the charging current to flow. So everything is safe.

[MoeJito]

@freeheeler A much easier/safer way would be to pull the hazardous accessory from the market and replace the charger included in the S9P set with the new one.

[isazi]

@MoeJito please just read all messages and learn that nothing will happen to your new watch with an old charger, it will not even charge!
@Brad_Olwin was talking about watch prototypes before the new charger was even designed and produced!

[Spree]

@MoeJito Where do you get this impression that it would be “easier”?

[MoeJito]

@Dušan-Ković The user won’t get hurt (i.e. no electrical hazard to the user, no fire,…). The watch itself (i.e. electrical circuits) might get damaged based on information shared previously. From a (safety) risk management perspective this is considered a user inconvenience, but not a safety issue.

[dulko79]

@mountainChris for gaps in the graph, did you maybe wear watch too tight or too loose during night? How are resources working for you?

[isazi]

@dulko79 @mountainChris gaps in HR during the night are known and being investigated.

[Spree]

@MoeJito I really don’t think anyone mentioned anything even close to there being any risk for the user? Electrical hazards, fire? Nothing about a “safety issue” has even been hinted to.

I really am not getting this entire discussion at all. This watch comes with a compatible cable; nobody even mentioned that the older cable is compatible, and actually there is a specific warning not to use any other cable. The watch itself will tell you not to use the wrong cable if you try.

And it would be “easier” to create a massive recall of all the Suunto 9 Peak cables out there for no real reason?