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    Fixed bugs by the new firmware update

    Scheduled Pinned Locked Moved Suunto 9 Peak
    32 Posts 11 Posters 1.8k Views 8 Watching
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    • SimonS Offline
      Simon Bronze Member
      last edited by Simon

      I reported the issue on the last firmware, so no, it was not there - and still doesn’t seem to be.

      How do you access the navigation settings during an activity in S9P? The photo looks like an S9PP interface. Certainly not the default S9P software.

      It’s actually more frustrating to see that the issue was fixed for S9PP, while S9P is neglected. A watch that has been around for only slightly longer than a year. That’s not good.

      S9P Ti - ex Altimax, A3P, SV Ti

      1 Reply Last reply Reply Quote 1
      • S Offline
        Spree Bronze Member @el2thek
        last edited by Spree

        @el2thek The picture @Egika posted is not a 9 Peak Pro, it’s a 9 Peak (Granite Blue Titanium, if I’m not mistaken?)

        But I suspect @Simon you two are talking about different things. You mean while reacording an exercise, which I think Egika missed. I don’t think it’s possible to manually decide to calibrate compass during exercise on a Suunto 9 Baro, but the watch regularly prompts for that if it’s not calibrated.

        I also don’t think this is strictly speaking considered a “bug” - did someone tell you it was? It’s a specific feature that is missing, whose importance for you might not reflect what other users/Suunto think and that therefore hasn’t been added. It would, in fact, be a “new feature” as well if it was added.

        1 Reply Last reply Reply Quote 0
        • EgikaE Offline
          Egika Platinum Member
          last edited by

          Yes, screenshot is from S9PP.
          I never thought it would be different in S9P. My bad.

          During navigation (breadcrumb screen etc), I press the lower button of swipe up (if touch is enabled).

          The following options are there in S9PP:

          • your location
          • find back
          • POIs
          • routes
          • bearing navigation
          • snap to route
          • compass
          • navigation settings

          the last one then has the compass calibration from my pic.

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
          Race S All Black - Titanium Courtney
          Run Lime

          SimonS 1 Reply Last reply Reply Quote 0
          • Łukasz SzmigielŁ Offline
            Łukasz Szmigiel @Simon
            last edited by

            @Simon shouldn’t the watch ask itself for recalibration when it detects it’s off?

            S9PP 2.40.44

            inkognitoI 1 Reply Last reply Reply Quote 1
            • inkognitoI Offline
              inkognito Platinum Member @Łukasz Szmigiel
              last edited by

              @Łukasz-Szmigiel It should. But it does not in many cases… This has been already discussed several times… We need the ability to manually trigger the calibration…

              SV: fingers crossed :D
              S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
              Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
              Despite some pretty bad luck, I still love Suunto!

              1 Reply Last reply Reply Quote 3
              • SimonS Offline
                Simon Bronze Member @Egika
                last edited by

                @Egika Unfortunately, no 😞 S9P doesn’t have Navigation Settings during an activity in the menu.

                Since the automatic calibration doesn’t properly work, one could consider it to be a bug - not being able to fix the issue without stopping the activity. It’s after all a very crucial function of the watch. And, as @inkognito says, it has been discussed. That’s certainly why it is now found in S9PP. So, I’m disappointed S9P was neglected.

                S9P Ti - ex Altimax, A3P, SV Ti

                EgikaE 1 Reply Last reply Reply Quote 0
                • EgikaE Offline
                  Egika Platinum Member @Simon
                  last edited by

                  @Simon Interesting.
                  But what is actually the issue with the built in compass?
                  Theoretically it should only be mis-calibrated after exposure to a strong magnetic field. (and these should be detected by the watch itself asking for re-calibration)

                  In all other situations the calibration should just stay and work.

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - Titanium Courtney
                  Run Lime

                  SimonS PavlasP inkognitoI 3 Replies Last reply Reply Quote 0
                  • SimonS Offline
                    Simon Bronze Member @Egika
                    last edited by Simon

                    @Egika A strong magnet, like the original charger 😁 The compass is miscalibrated with almost every charge. Kind of a poor design choice.

                    The issue is that the watch sometimes does detect the miscalibration, and sometimes not. More not, in my case - but that seems to be different from watch to watch.

                    S9P Ti - ex Altimax, A3P, SV Ti

                    1 Reply Last reply Reply Quote 2
                    • PavlasP Offline
                      Pavlas @Egika
                      last edited by

                      @Egika I thought the compass calibrated itself during activity.

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                      sartoricS 1 Reply Last reply Reply Quote 2
                      • sartoricS Offline
                        sartoric Moderator @Pavlas
                        last edited by sartoric

                        @Pavlas
                        It should/can and you can help it doing the “8” dance 😁 Most of the time it works, not 100% based on my experience, especially if you have the screen standby

                        SVTS - 2.40.38
                        SSSWHR BARO Amber - 2.8.32
                        Samsung A5 2016 - Android 7.0
                        Samsung A33 2022 - Android 14 - One UI 6.1
                        Suunto App Android 5.2.5 beta
                        Suunto App IOs 2.45.0 (19123) beta on MBP M1

                        1 Reply Last reply Reply Quote 4
                        • inkognitoI Offline
                          inkognito Platinum Member @Egika
                          last edited by

                          @Egika Typical situtation looks like this:

                          • You trigger the bearing navigation. Or you simply check the compass while not moving. You immediatelly notice that the compass doesn’t work correctly - you rotate 30° and the bearing value stays the same.

                          • Watch obviously thinks that the compass is calibrated, but you can clearly see it is not!

                          • You try to do the “8” figure, for a minute or so… but it doesn’t get any better…

                          • So you are stuck with the wrongly calibrated compass… Excellent. Now you have 2 options: either stop the excercise and do the manual calibration from the Navigation settings; or find any magnet and wiggle it near your watch (then the watch finally realises that there is something wrong with the calibration and triggers the procedure)…

                          During those moments, when you are outside in the middle of nowhere and your rely on your watch, you sadly remember all those lovely “how to navigate in the mountains”, “why are Suunto watches best for outdoor exploration adventures” and “why navigating with a Suunto has never been better” official blog posts… Yeah, that would be lovely. But you cannot rely on your watch, because the compass doesn’t work properly…

                          SV: fingers crossed :D
                          S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                          Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                          Despite some pretty bad luck, I still love Suunto!

                          sartoricS 1 Reply Last reply Reply Quote 5
                          • isaziI Offline
                            isazi Moderator
                            last edited by

                            Well, this would not be considered a bug to fix but a feature request. It has been reported to Suunto few times, by me and others.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            EgikaE 1 Reply Last reply Reply Quote 2
                            • EgikaE Offline
                              Egika Platinum Member @isazi
                              last edited by

                              @isazi the compass showing the same diection while rotating 30° actually does sound like a bug to me.
                              User should not be bothered with finding and solving this manually…

                              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                              Race S All Black - Titanium Courtney
                              Run Lime

                              isaziI 1 Reply Last reply Reply Quote 4
                              • sartoricS Offline
                                sartoric Moderator @inkognito
                                last edited by sartoric

                                @inkognito said in Fixed bugs by the new firmware update:

                                But you cannot rely on your watch, because the compass doesn’t work properly…

                                to be fair, you just need to walk a minute (max) to use GPS direction

                                SVTS - 2.40.38
                                SSSWHR BARO Amber - 2.8.32
                                Samsung A5 2016 - Android 7.0
                                Samsung A33 2022 - Android 14 - One UI 6.1
                                Suunto App Android 5.2.5 beta
                                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                inkognitoI 1 Reply Last reply Reply Quote 1
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by

                                  just to solve this you can do the figure 8 thing and the compass will be re calibrated.

                                  If the compass is not calibrated and the system understands that it will ask you todo so on the navigation screen when compass is used (not bearing navigation)

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
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                                  1 Reply Last reply Reply Quote 0
                                  • isaziI Offline
                                    isazi Moderator @Egika
                                    last edited by

                                    @Egika OP says his or her issue is that you cannot have manual calibration on demand. So not a bug, but a missing feature (a requested one in the forum already).

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    EgikaE 1 Reply Last reply Reply Quote 0
                                    • EgikaE Offline
                                      Egika Platinum Member @isazi
                                      last edited by

                                      @isazi OP now says he wants manual calibration, because compass display stays the same while rorating watch by 30°. Plus watch not detecting there is an issue.

                                      My final understanding is, that manual calibration would actually be a workaround to solve an issue that should not be there in the first place… Don’t you agree?

                                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                      Race S All Black - Titanium Courtney
                                      Run Lime

                                      SimonS isaziI 2 Replies Last reply Reply Quote 2
                                      • SimonS Offline
                                        Simon Bronze Member @Egika
                                        last edited by

                                        @Egika Correct, I would prefer if the watch would always detect a miscalibrated compass. Or if doing a figure 8 would always work during an activity. The requested feature is merely a workaround. @isazi

                                        S9P Ti - ex Altimax, A3P, SV Ti

                                        1 Reply Last reply Reply Quote 0
                                        • isaziI Offline
                                          isazi Moderator @Egika
                                          last edited by

                                          @Egika that is @inkognito commenting, not OP 🙂 And I agree with him, when you realize your compass is not calibrated but the watch thinks it is, you should be able to override that and ask for calibration. Simpler than expecting the watch to always autocalibrate correctly.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          1 Reply Last reply Reply Quote 1
                                          • inkognitoI Offline
                                            inkognito Platinum Member @sartoric
                                            last edited by

                                            @sartoric I don’t want GPS direction! I want to be able to use the bearing navigation… I want to point my watch to the mountain / tree / any landmark in sight and use the bearing for navigation… And I want to be able to use the compass when stationary…

                                            @Dimitrios-Kanellopoulos The figure 8 thing doesn’t always work! Trust me! I am using my watch for navigation in unknown terrain on weekly basis. There are situations, when the system doesn’t think that the compass is not calibrated even though you can clearly see that it is the case… In those situations, I was shaking my hand like crazy for over a minute and it did not help… We (I am clearly not the only one) keep reporting this and nothing happens…

                                            @Egika Indeed. All the ability of manual calibration during an excercise would solve all the issues…

                                            SV: fingers crossed :D
                                            S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                                            Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                                            Despite some pretty bad luck, I still love Suunto!

                                            SimonS sartoricS 2 Replies Last reply Reply Quote 4
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