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    Fixed bugs by the new firmware update

    Scheduled Pinned Locked Moved Suunto 9 Peak
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    • PavlasP Offline
      Pavlas @Egika
      last edited by

      @Egika I thought the compass calibrated itself during activity.

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      sartoricS 1 Reply Last reply Reply Quote 2
      • sartoricS Offline
        sartoric Moderator @Pavlas
        last edited by sartoric

        @Pavlas
        It should/can and you can help it doing the “8” dance 😁 Most of the time it works, not 100% based on my experience, especially if you have the screen standby

        SVTS - 2.40.38
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        1 Reply Last reply Reply Quote 4
        • inkognitoI Offline
          inkognito Platinum Member @Egika
          last edited by

          @Egika Typical situtation looks like this:

          • You trigger the bearing navigation. Or you simply check the compass while not moving. You immediatelly notice that the compass doesn’t work correctly - you rotate 30° and the bearing value stays the same.

          • Watch obviously thinks that the compass is calibrated, but you can clearly see it is not!

          • You try to do the “8” figure, for a minute or so
 but it doesn’t get any better


          • So you are stuck with the wrongly calibrated compass
 Excellent. Now you have 2 options: either stop the excercise and do the manual calibration from the Navigation settings; or find any magnet and wiggle it near your watch (then the watch finally realises that there is something wrong with the calibration and triggers the procedure)


          During those moments, when you are outside in the middle of nowhere and your rely on your watch, you sadly remember all those lovely “how to navigate in the mountains”, “why are Suunto watches best for outdoor exploration adventures” and “why navigating with a Suunto has never been better” official blog posts
 Yeah, that would be lovely. But you cannot rely on your watch, because the compass doesn’t work properly


          SV: fingers crossed :D
          S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
          Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
          Despite some pretty bad luck, I still love Suunto!

          sartoricS 1 Reply Last reply Reply Quote 5
          • isaziI Offline
            isazi Moderator
            last edited by

            Well, this would not be considered a bug to fix but a feature request. It has been reported to Suunto few times, by me and others.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            EgikaE 1 Reply Last reply Reply Quote 2
            • EgikaE Offline
              Egika Platinum Member @isazi
              last edited by

              @isazi the compass showing the same diection while rotating 30° actually does sound like a bug to me.
              User should not be bothered with finding and solving this manually


              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
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              isaziI 1 Reply Last reply Reply Quote 4
              • sartoricS Offline
                sartoric Moderator @inkognito
                last edited by sartoric

                @inkognito said in Fixed bugs by the new firmware update:

                But you cannot rely on your watch, because the compass doesn’t work properly


                to be fair, you just need to walk a minute (max) to use GPS direction

                SVTS - 2.40.38
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                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
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                inkognitoI 1 Reply Last reply Reply Quote 1
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager
                  last edited by

                  just to solve this you can do the figure 8 thing and the compass will be re calibrated.

                  If the compass is not calibrated and the system understands that it will ask you todo so on the navigation screen when compass is used (not bearing navigation)

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                  1 Reply Last reply Reply Quote 0
                  • isaziI Offline
                    isazi Moderator @Egika
                    last edited by

                    @Egika OP says his or her issue is that you cannot have manual calibration on demand. So not a bug, but a missing feature (a requested one in the forum already).

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    EgikaE 1 Reply Last reply Reply Quote 0
                    • EgikaE Offline
                      Egika Platinum Member @isazi
                      last edited by

                      @isazi OP now says he wants manual calibration, because compass display stays the same while rorating watch by 30°. Plus watch not detecting there is an issue.

                      My final understanding is, that manual calibration would actually be a workaround to solve an issue that should not be there in the first place
 Don’t you agree?

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
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                      SimonS isaziI 2 Replies Last reply Reply Quote 2
                      • SimonS Offline
                        Simon Bronze Member @Egika
                        last edited by

                        @Egika Correct, I would prefer if the watch would always detect a miscalibrated compass. Or if doing a figure 8 would always work during an activity. The requested feature is merely a workaround. @isazi

                        S9P Ti - ex Altimax, A3P, SV Ti

                        1 Reply Last reply Reply Quote 0
                        • isaziI Offline
                          isazi Moderator @Egika
                          last edited by

                          @Egika that is @inkognito commenting, not OP 🙂 And I agree with him, when you realize your compass is not calibrated but the watch thinks it is, you should be able to override that and ask for calibration. Simpler than expecting the watch to always autocalibrate correctly.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          1 Reply Last reply Reply Quote 1
                          • inkognitoI Offline
                            inkognito Platinum Member @sartoric
                            last edited by

                            @sartoric I don’t want GPS direction! I want to be able to use the bearing navigation
 I want to point my watch to the mountain / tree / any landmark in sight and use the bearing for navigation
 And I want to be able to use the compass when stationary


                            @Dimitrios-Kanellopoulos The figure 8 thing doesn’t always work! Trust me! I am using my watch for navigation in unknown terrain on weekly basis. There are situations, when the system doesn’t think that the compass is not calibrated even though you can clearly see that it is the case
 In those situations, I was shaking my hand like crazy for over a minute and it did not help
 We (I am clearly not the only one) keep reporting this and nothing happens


                            @Egika Indeed. All the ability of manual calibration during an excercise would solve all the issues


                            SV: fingers crossed :D
                            S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                            Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                            Despite some pretty bad luck, I still love Suunto!

                            SimonS sartoricS 2 Replies Last reply Reply Quote 4
                            • SimonS Offline
                              Simon Bronze Member @inkognito
                              last edited by

                              @inkognito Couldn’t agree more. As said, I’m very disappointed that such critical bugs are not fixed.

                              Anyway, is there a list of bugs that have been fixed? All one can read on the Suunto website is the Suunto+ addition - which doesn’t interest me personally in the least. I want my watch to work, and don’t request new features.

                              S9P Ti - ex Altimax, A3P, SV Ti

                              Ɓukasz SzmigielƁ isaziI 2 Replies Last reply Reply Quote 2
                              • Ɓukasz SzmigielƁ Offline
                                Ɓukasz Szmigiel @Simon
                                last edited by

                                @Simon ther is no public changelog / bug tracker unfortunately.

                                S9PP 2.40.44

                                1 Reply Last reply Reply Quote 0
                                • isaziI Offline
                                  isazi Moderator @Simon
                                  last edited by

                                  @Simon nothing public, some bugs are mentioned in this forum, especially ones that have been reported here.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  1 Reply Last reply Reply Quote 1
                                  • sartoricS Offline
                                    sartoric Moderator @inkognito
                                    last edited by

                                    @inkognito
                                    I just replied to what you said about “can’t rely on watch for direction” , that in fact it’s not fair as you can use gps data.

                                    That said, I would rely on physical compass and map if know I’m going “outside in the middle of nowhere” 😉

                                    SVTS - 2.40.38
                                    SSSWHR BARO Amber - 2.8.32
                                    Samsung A5 2016 - Android 7.0
                                    Samsung A33 2022 - Android 14 - One UI 6.1
                                    Suunto App Android 5.2.5 beta
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                                    inkognitoI 1 Reply Last reply Reply Quote 0
                                    • inkognitoI Offline
                                      inkognito Platinum Member @sartoric
                                      last edited by inkognito

                                      @sartoric No worries, I usually have my physical compass and a map with me. But, you know, I didn’t buy a watch with a compass and nice bearing navigation functionality to still need to carry the physical compass all the times 🙂

                                      SV: fingers crossed :D
                                      S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                                      Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                                      Despite some pretty bad luck, I still love Suunto!

                                      1 Reply Last reply Reply Quote 7
                                      • SimonS Offline
                                        Simon Bronze Member
                                        last edited by

                                        For me, it’s simply an annoyance. Yes, you can still use GPS and yes, you can still find a track. But it’s tedious, if you’re going lower speed (maybe a steep hill) and the watch orients the map by compass and not by the direction you’re going. And as soon as you stop for orientation, you’ll have the unreliable orientation in any case. And when moving medium speed, you don’t even know if the map is oriented by compass or direction


                                        S9P Ti - ex Altimax, A3P, SV Ti

                                        ? 1 Reply Last reply Reply Quote 1
                                        • ? Offline
                                          A Former User @Simon
                                          last edited by

                                          @Simon said in Fixed bugs by the new firmware update:

                                          if you’re going lower speed (maybe a steep hill) and the watch orients the map by compass and not by the direction you’re going

                                          it’s happened here

                                          1 Reply Last reply Reply Quote 0
                                          • Ɓukasz SzmigielƁ Offline
                                            Ɓukasz Szmigiel
                                            last edited by

                                            I think there should be a message being displayed - full screen - covering the navigation screen - “your compass is inaccurate, keep moving to see direction”. Or something similar.

                                            S9PP 2.40.44

                                            SimonS 1 Reply Last reply Reply Quote 0
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