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Suunto 9 Baro crashes / restarts at the beginning of a training

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  • S Offline
    Spree Bronze Member @chargerunner
    last edited by 23 Feb 2023, 07:55

    @chargerunner If you get repeated times not only a crash, but the watch stuck in the “update” display (the one with the arrow and 4 dots) I would actually suspect a hardware issue.

    Let us know if downgrading helps, but in your specific case I am not that optimistic.

    C 1 Reply Last reply 25 Feb 2023, 09:32 Reply Quote 1
    • P Offline
      Pere Guixà
      last edited by 23 Feb 2023, 08:51

      Hello everyone!

      Like many of you, I’m having a lot of problems with sporadic reboots and I’ve had enough. I want to downgrade my Suunto9Baro, but I am unable to find the method. Can anyone tell me how to perform the process?

      Thank you very much in advance!

      I C 2 Replies Last reply 23 Feb 2023, 09:55 Reply Quote 0
      • I Online
        isazi Moderator @Pere Guixà
        last edited by 23 Feb 2023, 09:55

        @Pere-Guixà check for a firmware on https://forum.suunto.com/topic/6836/firmware-collection/ download, don’t unzip, and drag and drop it on your watch with Suuntolink

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        C 1 Reply Last reply 23 Feb 2023, 09:57 Reply Quote 1
        • C Offline
          cosme.costa @Pere Guixà
          last edited by 23 Feb 2023, 09:57

          @Pere-Guixà There are some posts explaining it, but basically you have to find the zip file with the firmware that you want , connect the watch to Suuntolink and drag and drop the zip file into Suuntolink window or the 3 dashes on the upper left (I don’t remember) . This method is valid for the watches that are upgradable using Suuntolink.

          There is a post with all the firmwares. If I’m not mistaken the S9B is “ibiza”, but you will have all the info in the post.

          BTW, using that method you hard reset the watch with all the consequences (losing sport modes, re-pairings, …)

          1 Reply Last reply Reply Quote 1
          • C Offline
            cosme.costa @isazi
            last edited by 23 Feb 2023, 09:57

            @isazi you are fast 🙂

            I 1 Reply Last reply 23 Feb 2023, 10:03 Reply Quote 2
            • I Online
              isazi Moderator @cosme.costa
              last edited by 23 Feb 2023, 10:03

              @cosme-costa but your answer is more accurate 🙂

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              P 1 Reply Last reply 23 Feb 2023, 10:41 Reply Quote 2
              • P Offline
                Pere Guixà @isazi
                last edited by 23 Feb 2023, 10:41

                @isazi @cosme-costa Thank you both so much for your response!

                S 1 Reply Last reply 23 Feb 2023, 23:26 Reply Quote 1
                • S Offline
                  SimonHumm Bronze Member @Pere Guixà
                  last edited by 23 Feb 2023, 23:26

                  If I have anymore crashes/restarts I’m going to “downgrade” to Coros.

                  1 Reply Last reply Reply Quote 1
                  • C Offline
                    chargerunner Bronze Member @Spree
                    last edited by 25 Feb 2023, 09:32

                    @Spree that sounds awful😢 I hope this isn’t a hardware issue, otherwise it means downgrading won’t help. But you’re not the first to tell me it may be a hardware issue, so maybe you’re right and I’m doomed😢 😧

                    I’ll make a report maybe in one month to see if the watch is stable again or not, for sure😊

                    I 1 Reply Last reply 25 Feb 2023, 10:31 Reply Quote 0
                    • I Online
                      isazi Moderator @chargerunner
                      last edited by 25 Feb 2023, 10:31

                      @chargerunner you had no crash since downgrading right?

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      C 1 Reply Last reply 25 Feb 2023, 11:54 Reply Quote 1
                      • C Offline
                        chargerunner Bronze Member @isazi
                        last edited by 25 Feb 2023, 11:54

                        @isazi yes, but it’s just been only 3 days. I will update again in a couple of weeks. @Reiner said in another thread that the issue hasn’t come back during 18 days since the downgrading…

                        1 Reply Last reply Reply Quote 2
                        • T Offline
                          TyreseJ4
                          last edited by TyreseJ4 27 Feb 2023, 18:40

                          Hey guys my Suunto 9 Baro crashed after trying the new Half Marathon estimated race time app. It was on the indoor setting and crashed about 15 seconds in. After that I restarted the device and tried it a second time and it worked. Stopped the activity and tried the Marathon estimated race time app and guess what?!?!? It crashed again. I tried it a few more times and it crashed “a few more times.” Went outside to try and reconnect GPS and it took forever to reconnect. This is unacceptable and it’s becoming a nightmare. What is being done about this?

                          B C 2 Replies Last reply 27 Feb 2023, 23:44 Reply Quote 1
                          • B Offline
                            Brad_Olwin Moderator @TyreseJ4
                            last edited by 27 Feb 2023, 23:44

                            @TyreseJ4 I will try in my S9b in the next few days. I tried an s+ over a 4h ski tour and had no crashes with navigation running. This is one reason that the crashes may be difficult to resolve. So far, they are not easily reproducible between individual devices.

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            T 1 Reply Last reply 28 Feb 2023, 18:35 Reply Quote 1
                            • C Offline
                              chargerunner Bronze Member @TyreseJ4
                              last edited by 28 Feb 2023, 11:01

                              @TyreseJ4 How were the later crashes? Did the watch “crash” and go back to the watch face screen, without anything saved? Or did it “crash” when you had gone hafl way into the exercise? Mine were of the first type. If yours were also of that type, then I think the resolution is not yet known…

                              1 Reply Last reply Reply Quote 0
                              • T Offline
                                TyreseJ4 @Brad_Olwin
                                last edited by TyreseJ4 28 Feb 2023, 18:35

                                @Brad_Olwin Honestly I don’t even care anymore. Just got rid of the Suunto 9. Replaced it with a Fenix 6X Pro. 6X is going to be my new “outdoor” watch and I have to say It’s one of the best decisions I’ve made all year. Lol I definitely have to get used to the the size though. It’s a BIG watch.

                                ? Z B A 4 Replies Last reply 28 Feb 2023, 18:44 Reply Quote 1
                                • ? Offline
                                  A Former User @TyreseJ4
                                  last edited by 28 Feb 2023, 18:44

                                  @TyreseJ4 congrats on your new watch. The size was totally fine for me when I used to have one. Are you happy with the gps tracks the 6X produces during activity?

                                  T 1 Reply Last reply 28 Feb 2023, 19:03 Reply Quote 0
                                  • Z Offline
                                    zhang965 @TyreseJ4
                                    last edited by 28 Feb 2023, 18:48

                                    @TyreseJ4 said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                                    Brad_Olwin Honestly I don’t even care anymore. Just got rid of the Suunto 9. Replaced it with a Fenix 6X Pro. 6X is going to be my new “outdoor” watch and I have to say It’s one of the best decisions I’ve made all year. Lol I definitely have to get used to the the size though. It’s a BIG watch.

                                    Lol, how dear you! How dear you ignore our moderator’s pretext?

                                    Winners Wear Winners

                                    1 Reply Last reply Reply Quote -1
                                    • T Offline
                                      TyreseJ4 @Guest
                                      last edited by 28 Feb 2023, 19:03

                                      @skifun I’m not sure yet as I haven’t used it outside yet. With that said I’m sure it’ll be similar to my FR945 as I think it has the same GPS chipset. Lol However regardless of how it measures up to the new 7X and Epix2, I bet it won’t crash like the Suunto 9. I got the 6X pro solar titanium.

                                      1 Reply Last reply Reply Quote 0
                                      • B Offline
                                        Brad_Olwin Moderator @TyreseJ4
                                        last edited by 28 Feb 2023, 21:53

                                        @TyreseJ4 It is definitely a different watch and truly sorry you decided to leave Suunto but I totally understand your decision. Let us know how you like it.

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                        1 Reply Last reply Reply Quote 1
                                        • D Offline
                                          Dimitrios Kanellopoulos Community Manager
                                          last edited by 1 Mar 2023, 06:01

                                          There is a fix firmware coming out fyi

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          I A S 3 Replies Last reply 1 Mar 2023, 08:53 Reply Quote 16
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