Suunto 9 Baro crashes / restarts at the beginning of a training

cosme.costa

@isazi you are fast

isazi

@cosme-costa but your answer is more accurate

Pere Guixà

@isazi @cosme-costa Thank you both so much for your response!

SimonHumm

If I have anymore crashes/restarts I’m going to “downgrade” to Coros.

chargerunner

@Spree that sounds awful I hope this isn’t a hardware issue, otherwise it means downgrading won’t help. But you’re not the first to tell me it may be a hardware issue, so maybe you’re right and I’m doomed

I’ll make a report maybe in one month to see if the watch is stable again or not, for sure

isazi

@chargerunner you had no crash since downgrading right?

chargerunner

@isazi yes, but it’s just been only 3 days. I will update again in a couple of weeks. @Reiner said in another thread that the issue hasn’t come back during 18 days since the downgrading…

TyreseJ4

Hey guys my Suunto 9 Baro crashed after trying the new Half Marathon estimated race time app. It was on the indoor setting and crashed about 15 seconds in. After that I restarted the device and tried it a second time and it worked. Stopped the activity and tried the Marathon estimated race time app and guess what?!?!? It crashed again. I tried it a few more times and it crashed “a few more times.” Went outside to try and reconnect GPS and it took forever to reconnect. This is unacceptable and it’s becoming a nightmare. What is being done about this?

Brad_Olwin

@TyreseJ4 I will try in my S9b in the next few days. I tried an s+ over a 4h ski tour and had no crashes with navigation running. This is one reason that the crashes may be difficult to resolve. So far, they are not easily reproducible between individual devices.

chargerunner

@TyreseJ4 How were the later crashes? Did the watch “crash” and go back to the watch face screen, without anything saved? Or did it “crash” when you had gone hafl way into the exercise? Mine were of the first type. If yours were also of that type, then I think the resolution is not yet known…

TyreseJ4

@Brad_Olwin Honestly I don’t even care anymore. Just got rid of the Suunto 9. Replaced it with a Fenix 6X Pro. 6X is going to be my new “outdoor” watch and I have to say It’s one of the best decisions I’ve made all year. Lol I definitely have to get used to the the size though. It’s a BIG watch.

@TyreseJ4 congrats on your new watch. The size was totally fine for me when I used to have one. Are you happy with the gps tracks the 6X produces during activity?

zhang965

@TyreseJ4 said in Suunto 9 Baro crashes / restarts at the beginning of a training:

Brad_Olwin Honestly I don’t even care anymore. Just got rid of the Suunto 9. Replaced it with a Fenix 6X Pro. 6X is going to be my new “outdoor” watch and I have to say It’s one of the best decisions I’ve made all year. Lol I definitely have to get used to the the size though. It’s a BIG watch.

Lol, how dear you! How dear you ignore our moderator’s pretext?

TyreseJ4

@skifun I’m not sure yet as I haven’t used it outside yet. With that said I’m sure it’ll be similar to my FR945 as I think it has the same GPS chipset. Lol However regardless of how it measures up to the new 7X and Epix2, I bet it won’t crash like the Suunto 9. I got the 6X pro solar titanium.

Brad_Olwin

@TyreseJ4 It is definitely a different watch and truly sorry you decided to leave Suunto but I totally understand your decision. Let us know how you like it.

Dimitrios Kanellopoulos

There is a fix firmware coming out fyi

isazi

@Dimitrios-Kanellopoulos said in Suunto 9 Baro crashes / restarts at the beginning of a training:

There is a fix firmware coming out fyi

And thanks so much to all people that joined this forum to report the bug, sent logs, and helped the developers (and Suunto’s project managers) to find a prioritize this bug.
Sometimes there are fights here, but I still think this place is one of the less toxic online communities around. Let’s keep it this way.

ADHDMonkey

@TyreseJ4 do keep us posted please.

ADHDMonkey

@Dimitrios-Kanellopoulos great news, but, genuine advice from an engineering manager if I may: suunto really need to up their game with acknowledging this sort of issue earlier and keeping users regularly updated through official channels. I hope you can relay this sentiment.

Great news. I’m glad it’s fixed. By the way, I have two friends with S9B, they are on the latest fw and so far none of them mentioned about crashes or restarts.