Faulty Recording
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@HurricaneWeasel
did you also send logs?
resetting could help, but before that: please send logs as it will be the basis for developers to look into and search for potential bugsliving sideways
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@sartoric Hard Reset.
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@freeheeler I did send the logs.
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@HurricaneWeasel
Is it your today’s run?
If yes, In Suunto App, I can see 5km.
You are showing sports tracker screen.Could you share exact link of this activity to be sure?
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@Mff73 Yes, I manually edited it. https://www.sports-tracker.com/workout/hurricaneweasel/645270ac07328e75add792fd
Thank you for looking!
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@HurricaneWeasel
Oups, I didn’t think about manual edit
Sorry, no idea what may happened. -
@Mff73
@HurricaneWeasel
I hazard a guess: my watch (S9B) did a similar thing once (last summer, never since). it crashed half way and recorded some, but not all data.
could be a one time issue and like in my case never happen again.
but you said it happened half a year ago already, it’s not so often that it could be tracked and analyzed seriously, but annoying anyway. -
@freeheeler Seems, I got a Monday Model. I have this watch for 9 Month. I had to factory reset it twice because it would crash while saving workouts. The recording of only a few meters of a workout happened twice this year.
The watch is awesome (battery time is superb), but reliability needs improvement. -
@HurricaneWeasel did you have to stop the activity, or found the watch already on the watch face?
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Another idea: have you checked you are using the latest firmware? Recently there has been a bug fix version.
t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Titanium, S9PP Titanium, Vertical All Black, Race Titanium Charcoal, Race S Titanium Courtney, Run Lime, Race 2, Vertical 2 Titanium
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@Egika
I think latest for the peak is 2.23.20, isn’t it?
2.23.24 is for baro only (?) -
@HurricaneWeasel this shoes that gps was not on
Community Manager / Admin @Suunto
Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more… -
@Egika Firmware is up to date.
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@Dimitrios-Kanellopoulos GPS and heart rate was green, when i started. Screen turned of a few seconds after start, as expected. There was nothing unusual.
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@HurricaneWeasel screen turned off a few seconds after start? Are you using some special battery mode?
Watch: Suunto Vertical 2 Titanium Black
Blog: isazi's home
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@isazi Yes. I don’t need the screen while running. I know the way.
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@HurricaneWeasel
The question was ,did you use any specific battery power management.Please test it again with performance battery mode.
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@zhang965 That would not be helpful. I ran today with the same settings and it worked fine. That error occurred 2 times in 187 runs. Even if the error does not occur with changed power settings, the power settings still would not be as I need them to be.
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@HurricaneWeasel yes, but knowing exactly which setting you were using can help troubleshoot and fix the issue
S9PP
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@HurricaneWeasel This happened me not too long ago. Were you using an app (i.e. structured workout)? And if YES, did you have auto-pause selected?
If YES to both, would suggest disabling autopause.
Equipment: Suunto Race Titanium
SA: Android (Beta)
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