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    Faulty Recording

    Scheduled Pinned Locked Moved Suunto 9 Peak
    39 Posts 12 Posters 2.5k Views
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    • freeheelerF Offline
      freeheeler @HurricaneWeasel
      last edited by

      @HurricaneWeasel
      did you also send logs?
      resetting could help, but before that: please send logs as it will be the basis for developers to look into and search for potential bugs

      living sideways

      HurricaneWeaselH 1 Reply Last reply Reply Quote 1
      • HurricaneWeaselH Offline
        HurricaneWeasel @sartoric
        last edited by

        @sartoric Hard Reset.

        1 Reply Last reply Reply Quote 0
        • HurricaneWeaselH Offline
          HurricaneWeasel @freeheeler
          last edited by

          @freeheeler I did send the logs. ๐Ÿ‘

          1 Reply Last reply Reply Quote 1
          • Mff73M Offline
            Mff73 @HurricaneWeasel
            last edited by

            @HurricaneWeasel
            Is it your todayโ€™s run?
            Screenshot_20230503_185907_Suunto.jpg

            If yes, In Suunto App, I can see 5km.
            You are showing sports tracker screen.

            Could you share exact link of this activity to be sure?

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            HurricaneWeaselH 1 Reply Last reply Reply Quote 1
            • HurricaneWeaselH Offline
              HurricaneWeasel @Mff73
              last edited by HurricaneWeasel

              @Mff73 Yes, I manually edited it. https://www.sports-tracker.com/workout/hurricaneweasel/645270ac07328e75add792fd

              Thank you for looking!

              Mff73M 1 Reply Last reply Reply Quote 0
              • Mff73M Offline
                Mff73 @HurricaneWeasel
                last edited by

                @HurricaneWeasel
                Oups, I didnโ€™t think about manual edit ๐Ÿ˜‘
                Sorry, no idea what may happened.

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                freeheelerF 1 Reply Last reply Reply Quote 1
                • freeheelerF Offline
                  freeheeler @Mff73
                  last edited by

                  @Mff73
                  @HurricaneWeasel
                  I hazard a guess: my watch (S9B) did a similar thing once (last summer, never since). it crashed half way and recorded some, but not all data.
                  could be a one time issue and like in my case never happen again.
                  but you said it happened half a year ago already, itโ€™s not so often that it could be tracked and analyzed seriously, but annoying anyway.

                  living sideways

                  HurricaneWeaselH 1 Reply Last reply Reply Quote 1
                  • HurricaneWeaselH Offline
                    HurricaneWeasel @freeheeler
                    last edited by

                    @freeheeler Seems, I got a Monday Model. I have this watch for 9 Month. I had to factory reset it twice because it would crash while saving workouts. The recording of only a few meters of a workout happened twice this year.
                    The watch is awesome (battery time is superb), but reliability needs improvement.

                    isaziI 1 Reply Last reply Reply Quote 1
                    • isaziI Offline
                      isazi Moderator @HurricaneWeasel
                      last edited by

                      @HurricaneWeasel did you have to stop the activity, or found the watch already on the watch face?

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      1 Reply Last reply Reply Quote 1
                      • EgikaE Offline
                        Egika Platinum Member
                        last edited by

                        Another idea: have you checked you are using the latest firmware? Recently there has been a bug fix version.

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - TI Canary - Titanium Courtney

                        freeheelerF HurricaneWeaselH 2 Replies Last reply Reply Quote 1
                        • freeheelerF Offline
                          freeheeler @Egika
                          last edited by freeheeler

                          @Egika
                          I think latest for the peak is 2.23.20, isnโ€™t it?
                          2.23.24 is for baro only (?)

                          living sideways

                          1 Reply Last reply Reply Quote 2
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @HurricaneWeasel
                            last edited by

                            @HurricaneWeasel this shoes that gps was not on

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            HurricaneWeaselH 1 Reply Last reply Reply Quote 0
                            • HurricaneWeaselH Offline
                              HurricaneWeasel @Egika
                              last edited by

                              @Egika Firmware is up to date. ๐Ÿ‘

                              1 Reply Last reply Reply Quote 0
                              • HurricaneWeaselH Offline
                                HurricaneWeasel @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos GPS and heart rate was green, when i started. Screen turned of a few seconds after start, as expected. There was nothing unusual.

                                isaziI 1 Reply Last reply Reply Quote 0
                                • isaziI Offline
                                  isazi Moderator @HurricaneWeasel
                                  last edited by

                                  @HurricaneWeasel screen turned off a few seconds after start? Are you using some special battery mode?

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  HurricaneWeaselH 1 Reply Last reply Reply Quote 1
                                  • HurricaneWeaselH Offline
                                    HurricaneWeasel @isazi
                                    last edited by

                                    @isazi Yes. I donโ€™t need the screen while running. I know the way. ๐Ÿ˜‰

                                    zhang965Z 1 Reply Last reply Reply Quote 1
                                    • zhang965Z Offline
                                      zhang965 @HurricaneWeasel
                                      last edited by

                                      @HurricaneWeasel
                                      The question was ,did you use any specific battery power management.

                                      Please test it again with performance battery mode.

                                      Winners Wear Winners

                                      HurricaneWeaselH 1 Reply Last reply Reply Quote 0
                                      • HurricaneWeaselH Offline
                                        HurricaneWeasel @zhang965
                                        last edited by

                                        @zhang965 That would not be helpful. I ran today with the same settings and it worked fine. That error occurred 2 times in 187 runs. Even if the error does not occur with changed power settings, the power settings still would not be as I need them to be.

                                        tazidenT 1 Reply Last reply Reply Quote 0
                                        • tazidenT Offline
                                          taziden Gold Members @HurricaneWeasel
                                          last edited by

                                          @HurricaneWeasel yes, but knowing exactly which setting you were using can help troubleshoot and fix the issue

                                          S9PP

                                          HurricaneWeaselH 1 Reply Last reply Reply Quote 1
                                          • Steven LimmerS Offline
                                            Steven Limmer @HurricaneWeasel
                                            last edited by

                                            @HurricaneWeasel This happened me not too long ago. Were you using an app (i.e. structured workout)? And if YES, did you have auto-pause selected?

                                            If YES to both, would suggest disabling autopause.

                                            Equipment: Suunto Race Titanium
                                            SA: Android (Beta)

                                            HurricaneWeaselH 1 Reply Last reply Reply Quote 1
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