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    S9P gets stuck in the "Saving" screen after finishing a session

    Scheduled Pinned Locked Moved Suunto 9 Peak
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    • flucaF Offline
      fluca Silver Members @aroo7
      last edited by

      @aroo7 Same here, happened Yesterday for the second time after a routine 55’ minute run. Had to reset and lost activity.

      isaziI 1 Reply Last reply Reply Quote 0
      • isaziI Offline
        isazi Moderator @fluca
        last edited by

        @fluca very strange, can we get a description of what happened? Things like teh sport mode, if using external sensors (and which), feelings enabled or not, other options.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        flucaF 1 Reply Last reply Reply Quote 0
        • flucaF Offline
          fluca Silver Members @isazi
          last edited by

          @isazi Of course. I have used a custom running sport mode. Used a POLAR H10 as external HR monitor.
          Feeling was on. I am not 100% sure but I remember I logged it as ‘good’. After that tried to move on and saving but the display was stuck on saving mode. I waited approx. 20 minutes then I reset the watch by long pressing top right button.

          1 Reply Last reply Reply Quote 1
          • L Offline
            Likarnik Bronze Member
            last edited by Likarnik

            Suunto guys, any news here, maybe what is causing this? I don’t expect a fix in a week, just to know if it is something we can do or is it completely random. Do you recommend doing factory reset before big race to reduce possibility of this happening?

            L 1 Reply Last reply Reply Quote 1
            • L Offline
              Likarnik Bronze Member @Likarnik
              last edited by Likarnik

              So, are chances of stuck in saving screen lower after factory reset? I have 30h-35h activity at weekend and I would like to have it saved… No more stuck after two in 4 days a month ago…

              1 Reply Last reply Reply Quote 0
              • jasoncJ Offline
                jasonc
                last edited by

                My S9PP was getting progressively slower. The UI, starting and ending an exercise. It got to the point where it was hanging on the Saving screen. I performed a factory reset and now the watch is like day 1. Frustrating but solved the issue - for now.

                Suunto: Ambit 3 Peak > Spartan Ultra > 9 > 9PP > Vertical > Race

                zhang965Z L EfejotaE 3 Replies Last reply Reply Quote 0
                • zhang965Z Offline
                  zhang965 @jasonc
                  last edited by

                  @jasoncuddy said in S9P gets stuck in the “Saving” screen after finishing a session:

                  My S9PP was getting progressively slower. The UI, starting and ending an exercise. It got to the point where it was hanging on the Saving screen. I performed a factory reset and now the watch is like day 1. Frustrating but solved the issue - for now.

                  Yes my s9pp 's gps gets worse and worse.

                  I had the same experience with S9B/p/pp

                  Winners Wear Winners

                  1 Reply Last reply Reply Quote -1
                  • L Offline
                    Likarnik Bronze Member @jasonc
                    last edited by

                    @jasoncuddy thanks for your input, I just took photos of all settings and I am currently reseting the watch.

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                    • jthomiJ Offline
                      jthomi
                      last edited by

                      Having the same issue, ending an activity and S9PP stuck on saving screen, only a soft reset waked her up. Had the same issue with my Sparten Sport and was hoping the new one wouldn’t have that. 😞 Also saving on my S9PP takes longer than usual, everything seems to work fine. But still, I was hoping to get rid of this error with the S9PP

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                      • EfejotaE Offline
                        Efejota Bronze Member @jasonc
                        last edited by

                        @jasoncuddy The problem with that is the lack of a back-up of the personalized sports/screens in the app. You need to create them againg, a pain in the…
                        J

                        zhang965Z jasoncJ 2 Replies Last reply Reply Quote 1
                        • zhang965Z Offline
                          zhang965 @Efejota
                          last edited by

                          @Efejota said in S9P gets stuck in the “Saving” screen after finishing a session:

                          jasoncuddy The problem with that is the lack of a back-up of the personalized sports/screens in the app. You need to create them againg, a pain in the…
                          J

                          It’s why I only use default sport mode now, I’m ready to reset my watch any moment

                          Winners Wear Winners

                          1 Reply Last reply Reply Quote 0
                          • isaziI Offline
                            isazi Moderator
                            last edited by

                            A new firmware should come soon, if we trust the rumors. Let’s see if it’s better and if not send logs and we can report it to Suunto.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            1 Reply Last reply Reply Quote 1
                            • jasoncJ Offline
                              jasonc @Efejota
                              last edited by

                              @Efejota Yes, I agree.

                              Suunto: Ambit 3 Peak > Spartan Ultra > 9 > 9PP > Vertical > Race

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