Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Hotfix 2.23.24

    Scheduled Pinned Locked Moved Suunto 9
    46 Posts 21 Posters 4.2k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • ? Offline
      A Former User @Nic Puia
      last edited by

      @Nic-Puia said in Hotfix 2.23.24:

      @André-Faria
      Yeah, I’ll try that.
      I removed all the S+ apps as well. It’s clean. I don’t know, spent all day on this, tired already. 🙂

      Edit: Ended up updating it to 2.20.28 and it looks it acquires GPS fine now without crashing. I’ll go out in a bit and check it out on a walk. Hope it doesn’t crash. Fingers crossed. 🙂

      Good news, 6k of walking, no crashes, no issues, notifications on, GPS on all the time. I’ll stay on 2.20.28 for now. It seems to be stable, not affected by any bug. I guess 2.20.30 somehow is affected as well once you update to 2.23.24, going back didn’t work for me. Happy I got my watch back!

      Look who’s the most exhausted. 🙂
      IMG_0200.jpeg

      Glad you have your watch up and running. Test for a few more days and maybe try again to update

      Nic PuiaN 1 Reply Last reply Reply Quote 1
      • Nic PuiaN Offline
        Nic Puia @Guest
        last edited by

        @André-Faria
        What’s so strange is although the fw that works now is really old, I have all the features that latest fw has.

        1 Reply Last reply Reply Quote 0
        • P Offline
          PipDaPip
          last edited by

          I have a 9 Peak and yesterday afternoon all of a sudden I went to start an activity and it wouldn’t pick up GPS, if I started the activing anyways it would power off and go back to the start screen. Eventually it would just go into “restarting from a safe mode”. It did randomly work for a mountain bike ride in the evening but has gone back to the same crash/reboot cycle this morning.

          The interesting part is my gf’s Suunto 5 this morning had the arrow with 4 dots on the screen this morning, plugged it in and restored it and same thing, keeps crashing.

          Thennnnn, went and met up with some friends for a ride (2 with 9 baro, and 2 with 9 peaks) and they all said there watches are doing the same thing. We all updated with 2.23.20 when it rolled out, but very weird that it has happened to all of us in the same 24 hours period. I’ll try the hot fox and see if it fixes anything.

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @PipDaPip
            last edited by

            @PipDaPip I had the same with my peak. Looks like gnss issues. Not watch specific

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            1 Reply Last reply Reply Quote 0
            • Brad_OlwinB Brad_Olwin referenced this topic on
            • babychaiB Offline
              babychai Silver Members
              last edited by

              When this problem can be fix?

              Last Saturday 27/05/23 I got a hike. I selected the route for my navigation. In the middle of my hike, the route suddenly disappear and re-appear again after 10 to 15 minutes. It happened about 3 times. But the other data/recording such as Elevation, Ascent, Distance, Heart Rate etc still showing on my watch S9P.

              Suunto Vertical Black Ruby (S/S)
              S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
              Suunto 9 Peak All Black
              Suunto Spartan Trainer Wrist HR (Black)

              1 Reply Last reply Reply Quote 0
              • Vladan BabovicV Offline
                Vladan Babovic @Nic Puia
                last edited by

                @Nic-Puia My S9b keeps on crashing all the time. Tried at least 5 times to re-install. This Hotfix should be fixed!

                Nic PuiaN 1 Reply Last reply Reply Quote 0
                • Nic PuiaN Offline
                  Nic Puia @Vladan Babovic
                  last edited by Nic Puia

                  @Vladan-Babovic
                  I don’t know if you read my earlier post, I put 2.20.28 after factory reset and that seemed to be stable.
                  Last week I decided to give another try to 2.23.24 without factory reset it, just update to 2.20.28 as you would do on computer.
                  Really strange, successfully updated, no issues at all. First thing I tried was start an exercise and see if it acquires GPS and it did right away, and I was inside.
                  My advice is try to factory reset the watch, install 2.20.28 and then try to update to latest update.
                  Either something was changed in 2.23.24 lately or my watch just decided to work. Knock on wood, no issues since I updated it, and I remember I spent the whole day playing with all the fw versions which I ended up with 2.20.28.

                  MdzOttM 1 Reply Last reply Reply Quote 0
                  • MdzOttM Offline
                    MdzOtt @Nic Puia
                    last edited by

                    @Nic-Puia If you decide to do Factory reset, make notes (or screen shots) of the custom sport modes. That way you won’t need to reinvent what you did so far. Also, after the reset, remember to set up all personal details (max HR, HR zones etc.). Guess how I know?

                    S9 Baro
                    SA on Android
                    Ambit 3 Peak
                    Ambit 2 Sapphire

                    zadowZ 1 Reply Last reply Reply Quote 0
                    • zadowZ Offline
                      zadow @MdzOtt
                      last edited by

                      @MdzOtt this is why I am calling for backup feature for some time now. I also learnt it in hard way 🙂

                      Suunto S9 Baro Titanium, Ironman l.e.
                      Suunto Smart Sensor
                      Wahoo Tickr FIT
                      Hammerhead Karoo 2

                      Swim Ride Run Rest Repeat

                      1 Reply Last reply Reply Quote 0
                      • surfboomerangS Offline
                        surfboomerang
                        last edited by

                        Maybe I missed it but is the excessive battery drain with S+ apps resolved in this hotfix?

                        Suunto Vertical Titanium Solar
                        OnePlus Nord 4

                        isaziI 1 Reply Last reply Reply Quote 0
                        • isaziI Offline
                          isazi Moderator @surfboomerang
                          last edited by

                          @surfboomerang this hotfix was for the S9/S9B crashes 🙂

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          surfboomerangS 1 Reply Last reply Reply Quote 0
                          • surfboomerangS Offline
                            surfboomerang @isazi
                            last edited by

                            @isazi oops…wrong thread.
                            Was meant for the SV hotfix thread

                            Suunto Vertical Titanium Solar
                            OnePlus Nord 4

                            1 Reply Last reply Reply Quote 0
                            • First post
                              Last post

                            Suunto Terms | Privacy Policy