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    Sensors full of Bubbles, Plastic peels off.

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
    246 Posts 54 Posters 27.7k Views 46 Watching
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    • E Offline
      Elipsus Silver Members @isazi
      last edited by

      @isazi I did nothing wrong with it, I don’t think i even exposed it to sunscreen lol, I will contact support, thanks for the informations

      isaziI 1 Reply Last reply Reply Quote 0
      • isaziI Offline
        isazi Moderator @Elipsus
        last edited by

        @Elipsus I am confident you didn’t do anything wrong with it, just saying

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        1 Reply Last reply Reply Quote 0
        • S Offline
          suuntastic Bronze Member @Elipsus
          last edited by suuntastic

          Personally I do not like sensor design. The pins are noticeable on skin. Little uncomfortable on S9P. The charging should be separate and the sensor material does not feel premium. I do like the new Garmin design way more with a flat glass plate (not using Garmin), Suunto favorite watch. hope we see something else someday…

          1 Reply Last reply Reply Quote 2
          • sartoricS sartoric referenced this topic on
          • M Offline
            macpen
            last edited by

            Short update, sent my watch to suunto on 12/07/23. DHL Express shipment was pretty fast. Repair would take about 20 Working days, but nothing happend since then… on 27/07/23 I´ve got a mail from suunto because of the delay of the repair:

            “Due to a high volume of repairs, we are unable to repair your product at the time agreed…” but no details about how long de delay will be.

            Not really happy with it, but yeah…

            zhang965Z ? GiPFELKiNDG 4 Replies Last reply Reply Quote 0
            • zhang965Z Offline
              zhang965 @macpen
              last edited by

              @macpen said in Sensors full of Bubbles, Plastic peels off.:

              Short update, sent my watch to suunto on 12/07/23. DHL Express shipment was pretty fast. Repair would take about 20 Working days, but nothing happend since then… on 27/07/23 I´ve got a mail from suunto because of the delay of the repair:

              “Due to a high volume of repairs, we are unable to repair your product at the time agreed…” but no details about how long de delay will be.

              Not really happy with it, but yeah…

              Suunto proud to be an européen company, and you should respect their summer holiday.

              Winners Wear Winners

              E 1 Reply Last reply Reply Quote 0
              • ? Offline
                A Former User @macpen
                last edited by A Former User

                @macpen said in Sensors full of Bubbles, Plastic peels off.:

                Due to a high volume of repairs

                brr! 🤞

                1 Reply Last reply Reply Quote 0
                • E Offline
                  Elipsus Silver Members @zhang965
                  last edited by

                  @zhang965 what are you talking about ? I’m proud to be French (and thus enjoy around 37 days off per year) and regularly take 3 weeks together during the summer (its even mandatory to take at least 2 weeks in the summer), but when I do, its planned, and If some project are going to take longer because of my holidays, i, at the very least, give an rough timeline to my clients/project manager…that’s the usual for most people I think, european or not

                  The problem here is the lack of date, and lack of warning, just sending “sorry we’re late” after 25 days is not a great communication, but at least they gave an update ^^

                  H 1 Reply Last reply Reply Quote 5
                  • H Offline
                    halajos Bronze Member @Elipsus
                    last edited by

                    @Elipsus we usually say Finland is closed in august. Summer is short there, the schedule is tight to fit everyone’s holidays.

                    BrunoHB 1 Reply Last reply Reply Quote 1
                    • BrunoHB Offline
                      BrunoH Gold Members @halajos
                      last edited by BrunoH

                      @halajos Finland is mostly closed in July, not August. Right now there are lots of sad people returning to their normal weekly routines. Even the public swimming pools are opening again after being closed for the July.

                      Compasses: M-311, A-10, SK-7
                      Diving: Finnlight Navy 90, Vyper
                      Sports: Metron, S7, S9B and Vertical

                      1 Reply Last reply Reply Quote 1
                      • ? Offline
                        A Former User
                        last edited by

                        I have also this problem with my S9PP watch. Quality of watch seems to be little “questionable”

                        isaziI zhang965Z 2 Replies Last reply Reply Quote 1
                        • isaziI Offline
                          isazi Moderator @Guest
                          last edited by

                          @Felttie if you have this problem contact support, they may replace your watch.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          1 Reply Last reply Reply Quote 0
                          • GiPFELKiNDG Online
                            GiPFELKiND Silver Members @macpen
                            last edited by

                            @macpen had a Suunto 5 peak in repair from my son. 4 weeks… 🤮🤮🤮🤮🤮

                            If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                            ? 1 Reply Last reply Reply Quote 0
                            • ? Offline
                              A Former User @GiPFELKiND
                              last edited by

                              @GiPFELKiND 4 WEEKS?? dear lord…

                              GiPFELKiNDG 1 Reply Last reply Reply Quote 0
                              • zhang965Z Offline
                                zhang965 @Guest
                                last edited by

                                @Felttie said in Sensors full of Bubbles, Plastic peels off.:

                                I have also this problem with my S9PP watch. Quality of watch seems to be little “questionable”

                                You should stay positive, you can consider it as a unique item.

                                Winners Wear Winners

                                GiPFELKiNDG 1 Reply Last reply Reply Quote 0
                                • GiPFELKiNDG Online
                                  GiPFELKiND Silver Members @Guest
                                  last edited by

                                  @Felttie yes! And NO UPDATES about the repair!!! Sent it on 29.6. and today got Message i got new one send today to Germany 🙄🙄🙄🙄🙄 chat support open at 9 o clock in the morning!!! Everyday 26 people waiting in the Support chat… I dont find words

                                  If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                  1 Reply Last reply Reply Quote 0
                                  • GiPFELKiNDG Online
                                    GiPFELKiND Silver Members @zhang965
                                    last edited by

                                    @zhang965 no same in my case 🥴

                                    If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                    1 Reply Last reply Reply Quote 0
                                    • E Offline
                                      Elipsus Silver Members
                                      last edited by

                                      I want to send back mine but I really don’t want to wait a full month for it to come back, is it usually better ? for example, if I send it in September maybe ?

                                      zhang965Z 1 Reply Last reply Reply Quote 0
                                      • zhang965Z Offline
                                        zhang965 @Elipsus
                                        last edited by

                                        @Elipsus said in Sensors full of Bubbles, Plastic peels off.:

                                        I want to send back mine but I really don’t want to wait a full month for it to come back, is it usually better ? for example, if I send it in September maybe ?

                                        You buy a new watch in France you have about 30 jours to return it.

                                        When your old watch gets repaired, return the new one.

                                        Winners Wear Winners

                                        E 1 Reply Last reply Reply Quote 0
                                        • Martin WozenilekM Offline
                                          Martin Wozenilek @surfboomerang
                                          last edited by

                                          @surfboomerang Good point! Could be some anti insect DEET too. DEET is also very aggressive to some plastic.

                                          GiPFELKiNDG 1 Reply Last reply Reply Quote 1
                                          • GiPFELKiNDG Online
                                            GiPFELKiND Silver Members @Martin Wozenilek
                                            last edited by

                                            @Martin-Wozenilek DEET 😂a military proofed watch is braking while DEET!? Bad point

                                            If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                            zhang965Z Martin WozenilekM 2 Replies Last reply Reply Quote -1
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