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    What do you expect from the next update?

    Scheduled Pinned Locked Moved Suunto Vertical
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    • zhang965Z Offline
      zhang965 @darxmurf
      last edited by

      @darxmurf said in What do you expect from the next update?:

      Egika not about stats, but in our case, about this “black screen of death” users are facing with their Vertical. There is clearly something wrong here, maybe related with water as most of the time, the watch was in water before crashing or maybe about something else, who knows. When there is a serious issue like this with hundreds of peoples sending back their watch, it could be a good idea to inform a bit about the issue and give news to the community. I don’t know, maybe just say “yep it’s a water problem, avoid swimming with your watch until the next update”.

      Or maybe I’m just over thinking about this problem and only a bunch of guys got this issue.

      KEK, you will see more suunto volonteers than real users here.

      Winners Wear Winners

      EgikaE 1 Reply Last reply Reply Quote -4
      • EgikaE Offline
        Egika Platinum Member @zhang965
        last edited by

        @zhang965 said in What do you expect from the next update?:

        KEK, you will see more suunto volonteers than real users here.

        False.
        In the last 30 days there were like 250 individuals logged into this forum.
        Out of them there are roundabout 3 Suunto employees and maybe 5 field testers.

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
        Race S All Black - TI Canary - Titanium Courtney

        A 1 Reply Last reply Reply Quote 0
        • A Offline
          altcmd Silver Members @Egika
          last edited by

          @Egika perhaps what he means is in terms of engagement I.e. comments from volunteers and employees vs the rest.

          EgikaE A 2 Replies Last reply Reply Quote 1
          • EgikaE Offline
            Egika Platinum Member @altcmd
            last edited by

            @altcmd maybe…

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
            Race S All Black - TI Canary - Titanium Courtney

            1 Reply Last reply Reply Quote 1
            • A Offline
              altcmd Silver Members @altcmd
              last edited by altcmd

              @altcmd but I also find the use of the term ‘volunteers’ stretched here - most ‘volunteers’ seem to be getting early access to new, unreleased products as well as unreleased beta softwares.

              zhang965Z isaziI 2 Replies Last reply Reply Quote 2
              • zhang965Z Offline
                zhang965 @altcmd
                last edited by

                @altcmd said in What do you expect from the next update?:

                @altcmd but I also find the use of the term ‘volunteers’ stretched here - most ‘volunteers’ seem to be getting early access to new, unreleased products as well as unreleased beta softwares. I find the use of the term ‘volunteer’ stretched here.

                Yes Suunto needs someone to fully test their products, software, it’s a good Idée.

                But everytime the released products running like a untested piece of shit, it’s a mystery.

                Winners Wear Winners

                ? 1 Reply Last reply Reply Quote -4
                • ? Offline
                  A Former User @zhang965
                  last edited by A Former User

                  @zhang965 said in What do you expect from the next update?:

                  products running like a untested piece of shit, it’s a mystery

                  products like these take time and many resources to debug, and time, unfortunately, is a benchmark for brands. fixing things in the long run is ok for me

                  1 Reply Last reply Reply Quote 0
                  • isaziI Offline
                    isazi Moderator @altcmd
                    last edited by

                    @altcmd so we have two groups of volunteers in the forum: mods and external field testers. Neither group is paid, and both mods and testers do moderation and testing on their own time. Mods get nothing from Suunto, and most have been elected on this same forum by other users (last election in 2020). External field testers have access to new hardware and software, but not as gifts. Experimental hardware may not work, beta software can brick a watch or crash multiple times a day, and devices can be recalled by Suunto at any time (so they’re not owned by the tester). So the only thing testers get (that in some way is precious) is insider knowledge, but that cannot be shared because of a signed NDA, and still Suunto does not share everything with externals. And testers have obligations, filling one or more surveys a week, reporting bugs, and acting on special tasks. No field tester has any obligation to report issues from this forum or other channels to Suunto, btw, the customer service is doing that, but some of us do it anyway out of appreciation for this and other lovely communities.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    SuperFlo75S zhang965Z Stefan KerstingS GiPFELKiNDG ? 5 Replies Last reply Reply Quote 29
                    • SuperFlo75S Offline
                      SuperFlo75 Silver Members Bronze Member @isazi
                      last edited by

                      @isazi I think you and the other moderators do a very good job! Thanks!

                      Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                      Suunto Wing
                      Suunto 9 Peak Pro Titanium (owns my wife now)
                      Suunto Spartan Ultra
                      SA iOS 2.43.0 (18473)
                      Instagram @superflo75

                      1 Reply Last reply Reply Quote 6
                      • zhang965Z Offline
                        zhang965 @isazi
                        last edited by

                        isazi said in What do you expect from the next update?:

                        mods and external field testers. Neither group is paid

                        Kek, of course, it’s not worth to pay.

                        Winners Wear Winners

                        W isaziI 2 Replies Last reply Reply Quote -7
                        • W Offline
                          wakarimasen Silver Members @zhang965
                          last edited by

                          @zhang965 Wow. Just wow. I love to see someone spreading joy and positivity in the world.

                          Suunto Race Titanium
                          Suunto Ambit3 Peak
                          Polar H10
                          Polar OH1

                          1 Reply Last reply Reply Quote 3
                          • Stefan KerstingS Offline
                            Stefan Kersting @isazi
                            last edited by

                            @isazi this was a pretty interesting “insight” of how the field testing works 🙂 !
                            But I have a question. Are you running with your test device and you everyday watch when testing? For me it it would be a must to have two accounts then. One account with “clean” data and one account with test data that can be affected by bugs 😅

                            Instagram: https://www.instagram.com/helgelandsbukken/
                            https://www.instagram.com/suunto_adventures/
                            IG: Helgelandsbukken, suunto_adventures
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                            Blogg: https://turblogg.midnattsola.com

                            isaziI freeheelerF Brad_OlwinB 3 Replies Last reply Reply Quote 0
                            • isaziI Offline
                              isazi Moderator @zhang965
                              last edited by

                              @zhang965 ahahah, well I guess you’re paid somewhere, so there’s hope for everyone 😂

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              1 Reply Last reply Reply Quote 7
                              • isaziI Offline
                                isazi Moderator @Stefan Kersting
                                last edited by

                                @Stefan-Kersting yes, I have my own paid watch and my own App account, and then I have another account that I use for testing the other watches. I don’t install testing software on my own device.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                1 Reply Last reply Reply Quote 4
                                • freeheelerF Offline
                                  freeheeler @Stefan Kersting
                                  last edited by

                                  @Stefan-Kersting
                                  I keep it completely separate, too.
                                  same as @isazi only released and tested firmware on my private watches and testing with everything unreleased on a “locked” account.

                                  living sideways

                                  1 Reply Last reply Reply Quote 2
                                  • Brad_OlwinB Offline
                                    Brad_Olwin Moderator @Stefan Kersting
                                    last edited by

                                    @Stefan-Kersting I purchase my own watches as well. And yes, I have at least one FT watch on everyday. I have been burned by FT firmware that I thought was ok and have lost exercises. The watches go through extensive testing prior to firmware release and the vast majority of bugs are discovered. Many times our test firmware is highly unstable, especially when new features are tested.
                                    Personally, I have never had a bricked watch on production firmware yet, and I have lost very few exercises. I am often using the watch for long outings as you are aware either trail running, mountaineering or SkiMo.

                                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                    Stefan KerstingS 1 Reply Last reply Reply Quote 6
                                    • Stefan KerstingS Offline
                                      Stefan Kersting @Brad_Olwin
                                      last edited by

                                      @Brad_Olwin @freeheeler nothing is more annoying than loosing activities/gps tracks. Especially if you’re on a tour that isn’t kind of daily tour. And the overall stats get messed up 😅
                                      Have second account too. On this account I load up merged Gpx files when hiking several days in order to get a 3d Film of the whole tour 😉

                                      Instagram: https://www.instagram.com/helgelandsbukken/
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                                      1 Reply Last reply Reply Quote 3
                                      • GiPFELKiNDG Offline
                                        GiPFELKiND Silver Members @isazi
                                        last edited by

                                        @isazi THANK YOU ALL for your great Job 😍😍😍😍😍

                                        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                        1 Reply Last reply Reply Quote 2
                                        • Łukasz SzmigielŁ Offline
                                          Łukasz Szmigiel
                                          last edited by

                                          Am I the only one who finds it strange that testers are not being paid for their job?

                                          S9PP 2.40.44

                                          Stefan KerstingS W isaziI 3 Replies Last reply Reply Quote 2
                                          • Stefan KerstingS Offline
                                            Stefan Kersting @Łukasz Szmigiel
                                            last edited by

                                            @Łukasz-Szmigiel I think it’s ok that testers aren’t payed. Science is independent and maybe the same principles are relevant for testing. If you’re payed your bought 😉 you know what I mean.

                                            Instagram: https://www.instagram.com/helgelandsbukken/
                                            https://www.instagram.com/suunto_adventures/
                                            IG: Helgelandsbukken, suunto_adventures
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                                            freeheelerF 1 Reply Last reply Reply Quote 1
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