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    Software Firmware Update Suunto Vertical?!

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Mff73M Offline
      Mff73 @avn3r90
      last edited by

      @avn3r90 said in Software Firmware Update Suunto Vertical?!:

      @Likarnik how to become a tester? 🙂

      I am searching the answer since i got my first suunto and since i met some people in movescount android app forum 🙂

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      renton82R 1 Reply Last reply Reply Quote 0
      • renton82R Offline
        renton82 Platinum Member @Mff73
        last edited by

        @Mff73 So, essentially, it’s impossible 😁

        1 Reply Last reply Reply Quote 1
        • surfboomerangS Offline
          surfboomerang @avn3r90
          last edited by

          @avn3r90 Maybe reconsider…
          From what I have heard being a field tester comes with a lot of responsibility. Yes, you get the latest firmware which solved some of the bugs, but potentially introduce new ones. I can imagine some of your activities get lost or corrupted because of the new firmware. But that’s life for a tester.

          If you value your activity and the data I would suggest you just stick to the production firmware. Maybe it’s not flawless, but it’s the best available.

          @real_fieldtesters, please correct me if I’m wrong

          Suunto Vertical Titanium Solar
          OnePlus Nord 4

          1 Reply Last reply Reply Quote 0
          • EgikaE Offline
            Egika Platinum Member @EzioAuditore
            last edited by

            @EzioAuditore Yeah, basically you got your device back without service being able to do something about it since the fixing update is not out. It made no sense for them to keep the watch while you could hold and use it at the same time.
            So the result was to be expected.

            Now if you still have the watch, maybe you want to try and judge again next week…

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
            Race S All Black - TI Canary - Titanium Courtney

            Stoke80S W 2 Replies Last reply Reply Quote 3
            • Stoke80S Offline
              Stoke80 @Egika
              last edited by

              @Egika said in Software Firmware Update Suunto Vertical?!:

              Now if you still have the watch, maybe you want to try and judge again next week…

              So it seems the date of the update is getting closer 😉

              I think it would be very valuable and would also calm some nerves if Suunto would at least announce an EDA for the update as soon as it can be reasonably reliably said.

              I’m sure there will be people complaining again if the update is then delayed due to some unforeseen issue. But on the other hand, it would reassure a lot of other people.

              Maybe someone can bring this up to Suunto.

              Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S

              TieutieuT 1 Reply Last reply Reply Quote 2
              • TieutieuT Offline
                Tieutieu Platinum Member @Stoke80
                last edited by

                @Stoke80 But this release will also/probably have isolated issues/particular use cases issues…so whatever the date it comes, some people will still be disappointed. That’s my guess.
                And knowing the date of release will not change that…

                Suunto’s devices at home :
                Vertical titanium solar
                Suunto Race S
                S9pp titanium sand
                Suunto Wing
                S9B titanium Ambassador edition, A3P, X6

                Stoke80S 1 Reply Last reply Reply Quote 0
                • jjpazJ Offline
                  jjpaz Bronze Member @avn3r90
                  last edited by

                  @avn3r90 Using a suunto watch! 😁 (joking)

                  Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                  1 Reply Last reply Reply Quote 0
                  • Stoke80S Offline
                    Stoke80 @Tieutieu
                    last edited by

                    @Tieutieu said in Software Firmware Update Suunto Vertical?!:

                    @Stoke80 But this release will also/probably have isolated issues/particular use cases issues…so whatever the date it comes, some people will still be disappointed. That’s my guess.
                    And knowing the date of release will not change that…

                    I agree. But it would still reassure many people here in the forum who regularly ask for the update.

                    It would relieve the moderators, who have to answer the same question hundreds of times.

                    Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S

                    TieutieuT 1 Reply Last reply Reply Quote 0
                    • TieutieuT Offline
                      Tieutieu Platinum Member @Stoke80
                      last edited by Tieutieu

                      @Stoke80 I work in a software company. Announcing a « previsionnal period » for an update is ok.
                      But announcing a precise date long time ago is the best way to make people unhappy when it is finally delayed…
                      unless if it is really ready and validated !😊

                      Suunto’s devices at home :
                      Vertical titanium solar
                      Suunto Race S
                      S9pp titanium sand
                      Suunto Wing
                      S9B titanium Ambassador edition, A3P, X6

                      ? freeheelerF 2 Replies Last reply Reply Quote 4
                      • ? Offline
                        A Former User @Tieutieu
                        last edited by

                        @Tieutieu I guess people don’t need a precise date, but more than “soon” 🤣

                        Jamie BGJ 1 Reply Last reply Reply Quote 3
                        • freeheelerF Offline
                          freeheeler @Tieutieu
                          last edited by

                          @Tieutieu
                          … it’s agile style and that’s state of the art 🙂
                          it actually is more customer friendly but maybe difficult to understand

                          living sideways

                          jjpazJ 1 Reply Last reply Reply Quote 0
                          • jjpazJ Offline
                            jjpaz Bronze Member @freeheeler
                            last edited by jjpaz

                            @freeheeler If so then it’s a strange “agile style”.

                            One of the principles of the Agile Methodology is:

                            “Satisfy customers through early and continuous delivery of valuable work.”

                            In my company, devs team is using Agile Method. They deploy little pieces of software several times a week…

                            Suunto normally deploy one big piece of software, twice a year?

                            Garmin and Coros seem more Agile style than Suunto, isn’t it?

                            Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                            wmichiW freeheelerF 2 Replies Last reply Reply Quote 5
                            • wmichiW Offline
                              wmichi @jjpaz
                              last edited by

                              @jjpaz I think 2 big feature updates per year are good enough, even if we want new features on a monthly basis 😉 But in between those bigger updates, multiple smaller bugfix releases would be great. I think this would vastly improve customer satisfactory. But I am sure Suunto knows all of this and there will be reasons why firmware updates don’t happen that often.

                              jjpazJ 1 Reply Last reply Reply Quote 6
                              • jjpazJ Offline
                                jjpaz Bronze Member @wmichi
                                last edited by jjpaz

                                @wmichi That’s the point. Software development must be agile to correct known bugs. New features is an optional add-on. Bug correction is a must.

                                Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                wmichiW 1 Reply Last reply Reply Quote 3
                                • wmichiW Offline
                                  wmichi @jjpaz
                                  last edited by

                                  @jjpaz Right. I am a web developer and I constantly create new releases for a website and lot’s of microservices. But I think wearables are a little bit different. There’s a lot more testing needed in the real world (what field testers do) and this takes time. So a strict agile approach maybe doesn’t work.

                                  jjpazJ 1 Reply Last reply Reply Quote 2
                                  • W Offline
                                    wakarimasen Silver Members @Egika
                                    last edited by wakarimasen

                                    @Egika said in Software Firmware Update Suunto Vertical?!:

                                    Now if you still have the watch, maybe you want to try and judge again next week…

                                    369888875ee1a985c2e9a7f7cc9dc219.jpg

                                    Suunto Race Titanium
                                    Suunto Ambit3 Peak
                                    Polar H10
                                    Polar OH1

                                    1 Reply Last reply Reply Quote 3
                                    • freeheelerF Offline
                                      freeheeler @jjpaz
                                      last edited by

                                      @jjpaz
                                      I’ve had 2 years in mind.
                                      only because most sprints are 2-4 weeks doesn’t mean that they’re released in this pace.
                                      what I wanted to say is: we DO have updates frequently and if necessary even very quick in case of significant issues.
                                      the Race could as well be still unreleased under development

                                      living sideways

                                      1 Reply Last reply Reply Quote 2
                                      • seanvkS Offline
                                        seanvk
                                        last edited by

                                        Ultimately, it’s all about developer time and testing. It’s great to argue for commit early and often with firmware updates, but the reality is that you have to balance team time and you need to provide time for testing to ensure issues are fixed. There are no easy answers here. Been there.

                                        Suunto Race Titanium
                                        Suunto Vertical Titanium
                                        Suunto 9 Peak Pro Forest Green
                                        Suunto 9 Peak Moss Gray

                                        1 Reply Last reply Reply Quote 1
                                        • A Offline
                                          altcmd Silver Members @EzioAuditore
                                          last edited by altcmd

                                          @EzioAuditore sorry to see you go. I left Suunto a while ago for Polar. Works as expected, no mindlessly entering sleep times and getting wonky data, can zone lock on HR, get out of zone vibrations and navigation as normal and not as per Suunto logic. Hanging out here for fun and for my partner’s sake who still has her 9PP.

                                          1 Reply Last reply Reply Quote 2
                                          • jjpazJ Offline
                                            jjpaz Bronze Member @wmichi
                                            last edited by

                                            @wmichi said in Software Firmware Update Suunto Vertical?!:

                                            @jjpaz Right. I am a web developer and I constantly create new releases for a website and lot’s of microservices. But I think wearables are a little bit different. There’s a lot more testing needed in the real world (what field testers do) and this takes time. So a strict agile approach maybe doesn’t work.

                                            The bigger the software change the bigger the testing requirements.

                                            I was working years ago as Quality Assurance testing engineer (in more critical projects than a sports watch) and it was easier test small pieces of software than a full software update with several features.
                                            If you deploy a little software change is easier to test that isolated feature and to perform the regression tests to verify the old features are working fine.
                                            If you deploy a whole new software update the testing requirements will be bigger and every little issue detected will create a new whole software update you must test again from beggining, until you meet the deadline and deploy the last “stable” software version (with “little” bugs not detected in the testing stage).
                                            That’s the reason why the new watches seem “not finished” at the beggining. Development and testing resources and deadlines.

                                            Just my opinion, only Suunto knows what happens inside Suunto 😬

                                            Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                            1 Reply Last reply Reply Quote 2
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