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    Software Firmware Update Suunto Vertical?!

    Scheduled Pinned Locked Moved Suunto Vertical
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    • avn3r90A Offline
      avn3r90 @Likarnik
      last edited by

      @Likarnik how to become a tester? 🙂

      L Mff73M surfboomerangS jjpazJ 4 Replies Last reply Reply Quote 0
      • L Offline
        Likarnik Bronze Member @avn3r90
        last edited by

        @avn3r90 @isazi will know the answer 🙂

        1 Reply Last reply Reply Quote 0
        • Mff73M Offline
          Mff73 @avn3r90
          last edited by

          @avn3r90 said in Software Firmware Update Suunto Vertical?!:

          @Likarnik how to become a tester? 🙂

          I am searching the answer since i got my first suunto and since i met some people in movescount android app forum 🙂

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          renton82R 1 Reply Last reply Reply Quote 0
          • renton82R Offline
            renton82 Platinum Member @Mff73
            last edited by

            @Mff73 So, essentially, it’s impossible 😁

            1 Reply Last reply Reply Quote 1
            • surfboomerangS Offline
              surfboomerang @avn3r90
              last edited by

              @avn3r90 Maybe reconsider…
              From what I have heard being a field tester comes with a lot of responsibility. Yes, you get the latest firmware which solved some of the bugs, but potentially introduce new ones. I can imagine some of your activities get lost or corrupted because of the new firmware. But that’s life for a tester.

              If you value your activity and the data I would suggest you just stick to the production firmware. Maybe it’s not flawless, but it’s the best available.

              @real_fieldtesters, please correct me if I’m wrong

              Suunto Vertical Titanium Solar
              OnePlus Nord 4

              1 Reply Last reply Reply Quote 0
              • EgikaE Offline
                Egika Platinum Member @EzioAuditore
                last edited by

                @EzioAuditore Yeah, basically you got your device back without service being able to do something about it since the fixing update is not out. It made no sense for them to keep the watch while you could hold and use it at the same time.
                So the result was to be expected.

                Now if you still have the watch, maybe you want to try and judge again next week…

                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                Race S All Black - TI Canary - Titanium Courtney

                Stoke80S W 2 Replies Last reply Reply Quote 3
                • Stoke80S Offline
                  Stoke80 @Egika
                  last edited by

                  @Egika said in Software Firmware Update Suunto Vertical?!:

                  Now if you still have the watch, maybe you want to try and judge again next week…

                  So it seems the date of the update is getting closer 😉

                  I think it would be very valuable and would also calm some nerves if Suunto would at least announce an EDA for the update as soon as it can be reasonably reliably said.

                  I’m sure there will be people complaining again if the update is then delayed due to some unforeseen issue. But on the other hand, it would reassure a lot of other people.

                  Maybe someone can bring this up to Suunto.

                  Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S

                  TieutieuT 1 Reply Last reply Reply Quote 2
                  • TieutieuT Offline
                    Tieutieu Platinum Member @Stoke80
                    last edited by

                    @Stoke80 But this release will also/probably have isolated issues/particular use cases issues…so whatever the date it comes, some people will still be disappointed. That’s my guess.
                    And knowing the date of release will not change that…

                    Suunto’s devices at home :
                    Vertical titanium solar
                    Suunto Race S
                    S9pp titanium sand
                    Suunto Wing
                    S9B titanium Ambassador edition, A3P, X6

                    Stoke80S 1 Reply Last reply Reply Quote 0
                    • jjpazJ Offline
                      jjpaz Bronze Member @avn3r90
                      last edited by

                      @avn3r90 Using a suunto watch! 😁 (joking)

                      Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                      1 Reply Last reply Reply Quote 0
                      • Stoke80S Offline
                        Stoke80 @Tieutieu
                        last edited by

                        @Tieutieu said in Software Firmware Update Suunto Vertical?!:

                        @Stoke80 But this release will also/probably have isolated issues/particular use cases issues…so whatever the date it comes, some people will still be disappointed. That’s my guess.
                        And knowing the date of release will not change that…

                        I agree. But it would still reassure many people here in the forum who regularly ask for the update.

                        It would relieve the moderators, who have to answer the same question hundreds of times.

                        Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S

                        TieutieuT 1 Reply Last reply Reply Quote 0
                        • TieutieuT Offline
                          Tieutieu Platinum Member @Stoke80
                          last edited by Tieutieu

                          @Stoke80 I work in a software company. Announcing a « previsionnal period » for an update is ok.
                          But announcing a precise date long time ago is the best way to make people unhappy when it is finally delayed…
                          unless if it is really ready and validated !😊

                          Suunto’s devices at home :
                          Vertical titanium solar
                          Suunto Race S
                          S9pp titanium sand
                          Suunto Wing
                          S9B titanium Ambassador edition, A3P, X6

                          ? freeheelerF 2 Replies Last reply Reply Quote 4
                          • ? Offline
                            A Former User @Tieutieu
                            last edited by

                            @Tieutieu I guess people don’t need a precise date, but more than “soon” 🤣

                            Jamie BGJ 1 Reply Last reply Reply Quote 3
                            • freeheelerF Offline
                              freeheeler @Tieutieu
                              last edited by

                              @Tieutieu
                              … it’s agile style and that’s state of the art 🙂
                              it actually is more customer friendly but maybe difficult to understand

                              living sideways

                              jjpazJ 1 Reply Last reply Reply Quote 0
                              • jjpazJ Offline
                                jjpaz Bronze Member @freeheeler
                                last edited by jjpaz

                                @freeheeler If so then it’s a strange “agile style”.

                                One of the principles of the Agile Methodology is:

                                “Satisfy customers through early and continuous delivery of valuable work.”

                                In my company, devs team is using Agile Method. They deploy little pieces of software several times a week…

                                Suunto normally deploy one big piece of software, twice a year?

                                Garmin and Coros seem more Agile style than Suunto, isn’t it?

                                Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                wmichiW freeheelerF 2 Replies Last reply Reply Quote 5
                                • wmichiW Offline
                                  wmichi @jjpaz
                                  last edited by

                                  @jjpaz I think 2 big feature updates per year are good enough, even if we want new features on a monthly basis 😉 But in between those bigger updates, multiple smaller bugfix releases would be great. I think this would vastly improve customer satisfactory. But I am sure Suunto knows all of this and there will be reasons why firmware updates don’t happen that often.

                                  jjpazJ 1 Reply Last reply Reply Quote 6
                                  • jjpazJ Offline
                                    jjpaz Bronze Member @wmichi
                                    last edited by jjpaz

                                    @wmichi That’s the point. Software development must be agile to correct known bugs. New features is an optional add-on. Bug correction is a must.

                                    Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                    wmichiW 1 Reply Last reply Reply Quote 3
                                    • wmichiW Offline
                                      wmichi @jjpaz
                                      last edited by

                                      @jjpaz Right. I am a web developer and I constantly create new releases for a website and lot’s of microservices. But I think wearables are a little bit different. There’s a lot more testing needed in the real world (what field testers do) and this takes time. So a strict agile approach maybe doesn’t work.

                                      jjpazJ 1 Reply Last reply Reply Quote 2
                                      • W Online
                                        wakarimasen Silver Members @Egika
                                        last edited by wakarimasen

                                        @Egika said in Software Firmware Update Suunto Vertical?!:

                                        Now if you still have the watch, maybe you want to try and judge again next week…

                                        369888875ee1a985c2e9a7f7cc9dc219.jpg

                                        Suunto Race Titanium
                                        Suunto Ambit3 Peak
                                        Polar H10
                                        Polar OH1

                                        1 Reply Last reply Reply Quote 3
                                        • freeheelerF Offline
                                          freeheeler @jjpaz
                                          last edited by

                                          @jjpaz
                                          I’ve had 2 years in mind.
                                          only because most sprints are 2-4 weeks doesn’t mean that they’re released in this pace.
                                          what I wanted to say is: we DO have updates frequently and if necessary even very quick in case of significant issues.
                                          the Race could as well be still unreleased under development

                                          living sideways

                                          1 Reply Last reply Reply Quote 2
                                          • seanvkS Offline
                                            seanvk
                                            last edited by

                                            Ultimately, it’s all about developer time and testing. It’s great to argue for commit early and often with firmware updates, but the reality is that you have to balance team time and you need to provide time for testing to ensure issues are fixed. There are no easy answers here. Been there.

                                            Suunto Race Titanium
                                            Suunto Vertical Titanium
                                            Suunto 9 Peak Pro Forest Green
                                            Suunto 9 Peak Moss Gray

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