Unable to disable wrist HR on sport mode

Egika

@Mff73 do you have a belt paired, and on for the activity, but belt not there?
Then it seems to me that OHR is used as some kind of backup.
Try disabling the belt as well for the activity.

surfboomerang

@Egika If people connected a belt, this was always prefered over OHR. The issue I ran into is that I don’t want to use HR measurement at all for some sport modes. No OHR and no belt.

No belt connected and the Wrist HR option disabled should do this, but failed to work after the latest firmware update.

Egika

@surfboomerang I do understand your requirement.
To disable all HR, have you tried disabling both WHR and belt in the settings of the activity?
For me then all is off.

surfboomerang

@Egika I don’t have a belt paired.
When I first select the sport mode, the HR is measured. I scroll down to Wrist HR and the setting is off. Even if I enable and disable the setting again, HR is still measured.

Edit:
To clarify a bit more. For windsurfing I wear the watch over my wetsuit. OHR is useless in this case so I want to disable it. Even if I would wear it under my wetsuit, it won’t be accurate because of the movement of the wrist and muscles during windsurfing.

Mff73

@Egika
Yes, I have one belt paired and not there.
But, like @surfboomerang, I want the switch OHR to be effective.
OHR for me is so bad during activities, that I want my sport mode not to use OHR. So that, if I forgot to switch on my VeritySense I will not see any HR during pre start and will question myself.

pilleus

@Mff73 said in Unable to disable wrist HR on sport mode:

@pilleus said in Unable to disable wrist HR on sport mode:

With 24/7 OHR enabled the flickering stops at the moment the activity is started and not when the switch is set to OFF.

Not for me, WHR set to off, and after activity start, HR is displayed and leds are flickering.

I have two Vertical here. A Titanium Solar and a normal one. It is working on the Titanium Solar, it is not working on the normal one.

On the Titanium Solar the heart symbol on the display with the START button disappears with setting the switch “Wrist HR” to OFF and the leds stop flickering. On the normal one nothing happens when I set the switch to OFF and the symbol does not disappear.

In both Verticals no additional sensors are connected.

No one will believe that.

Egika

@pilleus right
OK, then it makes sense why for me it is still different.
Anyway, I think we all agree, that the WHR switch should just switch WHR.
I can confirm, that this is known to Suunto.

GiPFELKiND

@Egika said in Unable to disable wrist HR on sport mode:

@pilleus right
OK, then it makes sense why for me it is still different.
Anyway, I think we all agree, that the WHR switch should just switch WHR.
I can confirm, that this is known to Suunto.

If this is known to suunto why suunto dont solve this Problem?

surfboomerang

@pilleus said in Unable to disable wrist HR on sport mode:

On the Titanium Solar the heart symbol on the display with the START button disappears with setting the switch “Wrist HR” to OFF and the leds stop flickering.

I own a Titanium Solar, but unfortunately it’s not working for me.

pilleus

@surfboomerang said in Unable to disable wrist HR on sport mode:

@pilleus said in Unable to disable wrist HR on sport mode:

On the Titanium Solar the heart symbol on the display with the START button disappears with setting the switch “Wrist HR” to OFF and the leds stop flickering.

I own a Titanium Solar, but unfortunately it’s not working for me.

Did you try it while 24/7 heart rate measuring was disabled? Since I did this one time the switch is working as expected with 24/7 enabled too, but only on the Titanium Solar.

Mff73

@pilleus
I tried that also, and it doesn’t work with my SV non solar.
Only trick is the original one from @surfboomerang.

surfboomerang

@pilleus I don’t use the 24/7 HR monitoring so that’s disabled all the time

sartoric

@GiPFELKiND said in Unable to disable wrist HR on sport mode:

@Egika said in Unable to disable wrist HR on sport mode:

@pilleus right
OK, then it makes sense why for me it is still different.
Anyway, I think we all agree, that the WHR switch should just switch WHR.
I can confirm, that this is known to Suunto.

If this is known to suunto why suunto dont solve this Problem?

Maybe they are, or do you know something more ?

GiPFELKiND

@sartoric That’s so silly and simply ridiculous what Suunto has manufactured again. honestly? again a new watch, again errors when starting the product. a new software update for the previous model and problems there again. I’ll tell you what, my Ambit 3 peak sapphire was a pure workhorse. Simple software, no errors, no crashes, no problems with the back of a watch dissolving. Today you have to be afraid if you take your watch into the shower or do sports with it, because the salt on your skin can loosen the back… really now? The forum is full of photos, reports, errors and everyone hopes that things will get better. will it? Guys we have 6!!! Waited months for an update on the vertical… what has gotten better? People here in the forum (well-known people, gold members) would like to downgrade the update… something is wrong here and I’m wondering what it is!? My vertical is now the 3rd model, the first one went back because of constant crashes, the second model had a defect on the sensor back, the third model I woke up from sleep mode and an error prevented the watch from starting… no one tells you what to do then! no support can help you! Only the desperate attempt to press different buttons for a long time (12 seconds, the top button didn’t work!!!) got the clock to work again. after 30 minutes!!! Now the new update is on it… there are already reports here in the forum about an OHR sensor that cannot be switched off, despite the switch off button. new algorithms: resource monitor is suddenly back from 19% to 70% after loading the watch. why exactly now? What happened in the one hour of loading? Power recovery for me or what? It was the same before the update, only Suunto had set the new start to 50%… so no change, just a different start number to increase the value? Or is a true algorithm to blame for the recovery suddenly being so high? oh yes, with a soft reset the recovery is again at a strange 70% no notable improvement on the OHR sensor… often utopian values at rest — 150 bpm? I almost had ventricular fibrillation. So nothing improved on the sensor. Another watch face? Really now ? in 6 months? Numerous ideas were given here by forum users. Implementation… none! Baro graphics? None. sorry, what’s wrong? Suunto was really amazing, stood for innovation, reliability, accuracy and was particularly highlighted. At the moment i dont know what to think about my suunto. at the moment i dont know why there are so many problems, defects and unhappy users…

MiniForklift

Since we now have HRV I have turned on the 24/7 HR and I’m using my SV for sleep tracking (no issues with this, seems to record things pretty accurately)

I don’t use HR for any of my activities so prior to the software update this was disabled. I’ve just gone through the four main custom sports profiles that I use (Road running, Hill & trail running, Walk & hike & Cycling) and I can see that the OHR is still set to off

surfboomerang

@MiniForklift Just to be sure…there is also no heart icon flashing right before the start? And no light on the back of the watch? Because the setting is still off, but my watch still starts flashing and measureing.

MiniForklift

@surfboomerang Hmmm okay so I just checked, yes the sensors are flickering on the back although I can’t recall if they used to do that before the update? No heart icon flashing and when I start the activity it all looks as normal

I’m hoping that the sensors stop flickering after a certain amount of time? Otherwise that’s just contributing to unnecessary battery drain

surfboomerang

@GiPFELKiND said in Unable to disable wrist HR on sport mode:

@sartoric That’s so silly and simply ridiculous what Suunto has manufactured again. honestly? again a new watch, again errors when starting the product. a new software update for the previous model and problems there again. I’ll tell you what, my Ambit 3 peak sapphire was a pure workhorse. Simple software, no errors, no crashes, no problems with the back of a watch dissolving. Today you have to be afraid if you take your watch into the shower or do sports with it, because the salt on your skin can loosen the back… really now? The forum is full of photos, reports, errors and everyone hopes that things will get better. will it? Guys we have 6!!! Waited months for an update on the vertical… what has gotten better? People here in the forum (well-known people, gold members) would like to downgrade the update… something is wrong here and I’m wondering what it is!? My vertical is now the 3rd model, the first one went back because of constant crashes, the second model had a defect on the sensor back, the third model I woke up from sleep mode and an error prevented the watch from starting… no one tells you what to do then! no support can help you! Only the desperate attempt to press different buttons for a long time (12 seconds, the top button didn’t work!!!) got the clock to work again. after 30 minutes!!! Now the new update is on it… there are already reports here in the forum about an OHR sensor that cannot be switched off, despite the switch off button. new algorithms: resource monitor is suddenly back from 19% to 70% after loading the watch. why exactly now? What happened in the one hour of loading? Power recovery for me or what? It was the same before the update, only Suunto had set the new start to 50%… so no change, just a different start number to increase the value? Or is a true algorithm to blame for the recovery suddenly being so high? oh yes, with a soft reset the recovery is again at a strange 70% no notable improvement on the OHR sensor… often utopian values at rest — 150 bpm? I almost had ventricular fibrillation. So nothing improved on the sensor. Another watch face? Really now ? in 6 months? Numerous ideas were given here by forum users. Implementation… none! Baro graphics? None. sorry, what’s wrong? Suunto was really amazing, stood for innovation, reliability, accuracy and was particularly highlighted. At the moment i dont know what to think about my suunto. at the moment i dont know why there are so many problems, defects and unhappy users…

And your point is…? You’re switching to another brand or just blowing off some steam?

surfboomerang

@MiniForklift Before the update I didn’t see a heart icon on the sport profiles where I disabled OHR. Now I see my HR is measured before the start. Eventhough the Wrist HR option is disabled and no belt is paired.

GiPFELKiND

And your point is…? You’re switching to another brand or just blowing off some steam?

No, of course I won’t switch to another brand if I don’t have to. Don’t get me wrong, but we’ve all been waiting for over half a year for an update that should fix various errors… and now? new update, few changes… everything I already mentioned in the post above. Let’s be realistic, nothing is new, now a menu from another clock has simply been adopted, and now there are statements after statements about problems with the cards with black areas without content. Resources…oh you know what - I think you know exactly that there are already problems again… but you will now write again suunto knows, it will change… and once again we hope and fear that we won’t be beta testers of a software again ---- after an update