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    Suunto 9 Baro crashes / restarts at the beginning of a training

    Scheduled Pinned Locked Moved Suunto 9
    restartissueproblemrunning
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    • BrunoHB Offline
      BrunoH Gold Members @freeheeler
      last edited by

      @freeheeler My son’s S9B just did an awesome job on a 8km hike. With single band GPS it recorded just 20 meters more than Vertical and the difference in steps was only 60. I won’t go into other details as the personal details stored in the watch were not mine and Vertical was connected to HR belt.

      No crashes, but there was a loooong UI lag after I returned from the activity to the watch display and tried to scroll down to HR display. No HR but blank screen. I doodled for a while and somehow it woke up.

      Compasses: M-311, A-10, SK-7
      Diving: Finnlight Navy 90, Vyper
      Sports: Metron, S7, S9B and Vertical

      1 Reply Last reply Reply Quote 1
      • zadowZ Offline
        zadow @freeheeler
        last edited by

        Dears, I just want to assure you that this is not an isolated issue. Me myself have reported many crashes and provided logs for lots of them. I am still experiencing restarts. I am just not reporting each and every one here on the forum. Problem was noticed by Suunto and I read in one of previous posts that fix shall come in next FW update.
        Best way how to avoid crash is to do a soft restart in the morning and the sync the watch then. That works for me and this is the way how I am securing my key trainings or races. I forget from time to time. My watch are so sweet that they remind me that I forgot to do a soft reset. Guess how…? 🙂
        Have a nice day and keep high hopes for next FW 🙂

        Suunto S9 Baro Titanium, Ironman l.e.
        Suunto Smart Sensor
        Wahoo Tickr FIT
        Hammerhead Karoo 2

        Swim Ride Run Rest Repeat

        jjpazJ J 3 Replies Last reply Reply Quote 2
        • jjpazJ Offline
          jjpaz Bronze Member @zadow
          last edited by

          @zadow Wich software version are you using? Latest?
          Have you tried to downgrade to a previous version to check if the reboots dissapear or, at least, become less frequent?

          Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

          1 Reply Last reply Reply Quote 0
          • J Offline
            jussim Bronze Member @zadow
            last edited by

            @zadow Thanks, that is all kinds of assuring 👍 I guess I’ll be doing that in the future! First though I’m going to see how far I’ll get after doing a factory reset.

            9PP since 09-2025.

            1 Reply Last reply Reply Quote 0
            • paataP Offline
              paata Bronze Member
              last edited by

              After the last upgrade, I also experienced numerous restarts, which forced me to downgrade and use older but more stable firmware. Since then, everything has been fine.

              Andrija PaunovicA 1 Reply Last reply Reply Quote 1
              • J Offline
                jussim Bronze Member
                last edited by

                Guess what, five days after the full reset and after eight runs, this happened again. Sheesh.

                9PP since 09-2025.

                freeheelerF 1 Reply Last reply Reply Quote 0
                • freeheelerF Offline
                  freeheeler @jussim
                  last edited by

                  @jussim
                  😞 sorry to read!

                  living sideways

                  1 Reply Last reply Reply Quote 0
                  • Andrija PaunovicA Offline
                    Andrija Paunovic @paata
                    last edited by

                    @paata where can i find older version to downloads plese thanks

                    freeheelerF 1 Reply Last reply Reply Quote 0
                    • freeheelerF Offline
                      freeheeler @Andrija Paunovic
                      last edited by

                      @Andrija-Paunovic
                      https://forum.suunto.com/topic/6836/firmware-collection/46

                      scroll all the way down, there’s “ibiza” listed and you can find a recent firmware that you prefer.
                      please note that some of them had bugs, too. but you can download and try.
                      drag and drop the file unzipped in your sunnto link to downgrade the watch.
                      hope it helps ✊

                      living sideways

                      Andrija PaunovicA 1 Reply Last reply Reply Quote 0
                      • Andrija PaunovicA Offline
                        Andrija Paunovic @freeheeler
                        last edited by

                        @freeheeler Hello I have also send to them in finland and they did fix a problem and send it back and they said everything ok with watch crazy unbelievable they don’t fix the watch and now I have to send it again i this day.

                        Hello I have also send to them in finland and they did fix a problem and send it back and they said everything ok with watch crazy unbelievable they don’t fix the watch and now I have to send it again i this day.

                        1 Reply Last reply Reply Quote 0
                        • J Offline
                          jussim Bronze Member @zadow
                          last edited by

                          It’s been three weeks since the last crash. What changed, then?

                          @zadow said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                          Best way how to avoid crash is to do a soft restart in the morning and the sync the watch then. That works for me and this is the way how I am securing my key trainings or races. I forget from time to time. My watch are so sweet that they remind me that I forgot to do a soft reset. Guess how…? 🙂
                          Have a nice day and keep high hopes for next FW 🙂

                          I’ve been doing exactly this every couple of days. To be exact, every Monday, Wednesday and Friday morning I reboot the watch before syncing with App. Remarkable, what else can I say!

                          @Andrija-Paunovic Have you tried the above?

                          9PP since 09-2025.

                          Andrija PaunovicA T 2 Replies Last reply Reply Quote 0
                          • Andrija PaunovicA Offline
                            Andrija Paunovic @jussim
                            last edited by

                            @jussim hello I try everything but same happen in few days i send it again back to service in Finland

                            1 Reply Last reply Reply Quote 0
                            • T Offline
                              TyreseJ4 @jussim
                              last edited by

                              @jussim Mine only crashes when trying to connect the Suunto HRM. Not sure why.

                              1 Reply Last reply Reply Quote 0
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