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Slow (very slow) GPS response on new acitivty

Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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  • M Offline
    matthinsh Bronze Member
    last edited by 16 Dec 2023, 13:37

    Since the latest firmware update my 9PP is very, very (minutes and minutes) slow at picking up GPS when I start a new activity. I have done all the things like syncing with the app, making sure I am in clear view of the skies etc. Every activity in the last couple weeks has taken a very long time to connect and sometimes even when it does, it will create an odd track, probably where the GPS is dropping out. The result is an odd spike where it adds distance, but also being in winter in the UK it means standing in the cold waiting for minutes for GPS.

    It was always slow in comparison to the Suunto Vertical I have, even before the latest firmware, but not in the minutes category!

    I’ve raised a ticket with support to get the official view but I wondered if others are seeing similar?

    ? B 2 Replies Last reply 16 Dec 2023, 14:03 Reply Quote 0
    • M Offline
      matthinsh Bronze Member
      last edited by 16 Dec 2023, 13:39

      This may have been answered in other subjects / posts but a quick scan didn’t bring anything up.

      1 Reply Last reply Reply Quote 0
      • ? Offline
        A Former User @matthinsh
        last edited by 16 Dec 2023, 14:03

        @matthinsh not a generic issue AFAIK… works fine/fast for me

        1 Reply Last reply Reply Quote 0
        • B Offline
          Brad_Olwin Moderator @matthinsh
          last edited by Brad_Olwin 16 Dec 2023, 22:44

          @matthinsh Make sure under Settings/About on the watch you have a current AGPS file. It sounds as if the AGPS is not there or is old.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          M 1 Reply Last reply 20 Dec 2023, 09:36 Reply Quote -1
          • M Offline
            matthinsh Bronze Member @Brad_Olwin
            last edited by 20 Dec 2023, 09:36

            @Brad_Olwin yeah I do that, all up to date. I think it’s a HW problem, all good thanks 🙂

            1 Reply Last reply Reply Quote 0
            • B Offline
              bumberclart
              last edited by 4 Mar 2024, 21:33

              I have a similar issue. Updates on the Assisted GPS, but any time I am within the vicinity of a building, or not completely outdoors, I am lucky if I manage to get GPS acquisition at all. Is this a known issue? I only received the watch in December 2023, but at present, my 5 year old Garmin Forerunner 235 is more effective in gaining a GPS lock. It is extremely frustrating.

              T M 2 Replies Last reply 6 Mar 2024, 08:57 Reply Quote 0
              • T Offline
                terrain @bumberclart
                last edited by 6 Mar 2024, 08:57

                @bumberclart said in Slow (very slow) GPS response on new acitivty:

                I have a similar issue. Updates on the Assisted GPS, but any time I am within the vicinity of a building, or not completely outdoors, I am lucky if I manage to get GPS acquisition at all. Is this a known issue? I only received the watch in December 2023, but at present, my 5 year old Garmin Forerunner 235 is more effective in gaining a GPS lock. It is extremely frustrating.

                When you connect to the gps, are you moving? I can get the gps quickly when I stop moving.

                1 Reply Last reply Reply Quote 0
                • M Offline
                  Mff73 @bumberclart
                  last edited by 6 Mar 2024, 12:14

                  @bumberclart
                  Maybe a fix is coming that may help (as far as I understand this https://forum.suunto.com/post/139702)

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  M 2 Replies Last reply 22 Mar 2024, 12:40 Reply Quote 0
                  • M Offline
                    mikel @Mff73
                    last edited by 22 Mar 2024, 12:40

                    @Mff73 said in Slow (very slow) GPS response on new acitivty:

                    @bumberclart
                    Maybe a fix is coming that may help (as far as I understand this https://forum.suunto.com/post/139702)

                    Nice, I have the same. Hope it will be fixed in the next update.

                    https://forum.suunto.com/topic/9495/s9pp-gps-precision/19?_=1711111133426

                    1 Reply Last reply Reply Quote 1
                    • T Offline
                      The_77 Silver Members
                      last edited by 22 Mar 2024, 14:53

                      Me too this week, been awful, takes minutes.

                      Suunto Spartan Trainer Wrist HR / 9PP Refurb

                      1 Reply Last reply Reply Quote 0
                      • M Offline
                        mikel @Mff73
                        last edited by 30 Mar 2024, 15:57

                        @Mff73 so the new software update did not improve the gps issue on my s9pp 🙁

                        M 1 Reply Last reply 30 Mar 2024, 16:43 Reply Quote 0
                        • M Offline
                          Mff73 @mikel
                          last edited by 30 Mar 2024, 16:43

                          @mikel
                          If everything is checked on software side, then it could be hardware, and then, only suunto support could help.
                          GPS is also hardware linked.

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          M 1 Reply Last reply 30 Mar 2024, 18:31 Reply Quote 0
                          • M Offline
                            mikel @Mff73
                            last edited by 30 Mar 2024, 18:31

                            @Mff73 I hope not. Is my 4th 9 peak pro. Every Watch was broken after short time with different failures 😔

                            1 Reply Last reply Reply Quote 0
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