Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Swimming pool

    Scheduled Pinned Locked Moved Suunto Race
    48 Posts 23 Posters 5.7k Views 22 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • leafs93L Offline
      leafs93 Bronze Member @leafs93
      last edited by leafs93

      @leafs93 Watch indicated 0 distance even though the app after sync was 1120 meters. I have calibrated the pool length to 40m per lap. The correct distance I swam should be 1000m or 25 laps. And the weird thing is strava when sync is an even more weird number of 1079. Nothing unusual about my swim motion as I was wearing my Garmin 965 and it had no trouble detecting the right distance of 1000m

      !l9291c50b-4967-4f3e-8eb3-2ad9966479fa-image.jpeg

      Joakim ÅgrenJ 1 Reply Last reply Reply Quote 1
      • Joakim ÅgrenJ Offline
        Joakim Ågren @leafs93
        last edited by

        @leafs93 said in Swimming pool:

        @leafs93 Watch indicated 0 distance even though the app after sync was 1120 meters. I have calibrated the pool length to 40m per lap. The correct distance I swam should be 1000m or 25 laps. And the weird thing is strava when sync is an even more weird number of 1079. Nothing unusual about my swim motion as I was wearing my Garmin 965 and it had no trouble detecting the right distance of 1000m

        !l9291c50b-4967-4f3e-8eb3-2ad9966479fa-image.jpeg

        What neon/flourescent yellow strap is that you are using in this photo?

        leafs93L 1 Reply Last reply Reply Quote 0
        • leafs93L Offline
          leafs93 Bronze Member @Joakim Ågren
          last edited by

          @Joakim-Ågren just another 22mm strap I bought online… very similar to suunto 9 lime strap.

          1 Reply Last reply Reply Quote 0
          • leafs93L Offline
            leafs93 Bronze Member
            last edited by

            No swimmers here facing this issue of watch showing zero distance on lap pool? I was hoping the new firmware would fix this but it is still showing zero distance on my watch but when sync with app, the app would correctly show the distance . Anyone ?

            Ars VitaeA A 2 Replies Last reply Reply Quote 0
            • Ars VitaeA Offline
              Ars Vitae Bronze Member @leafs93
              last edited by

              @leafs93 said in Swimming pool:

              No swimmers here facing this issue of watch showing zero distance on lap pool? I was hoping the new firmware would fix this but it is still showing zero distance on my watch but when sync with app, the app would correctly show the distance . Anyone ?

              Unfortunately, the algorithm for counting pool lengths often fails. The conditions mentioned by other users on this forum to be met are not sufficient and you will either have to wait for an algorithm fix or a new watch. I myself am disappointed by this fact. In my case, the watch, SV, does not count all the lengths swum, at least 30%…

              leafs93L 1 Reply Last reply Reply Quote 0
              • leafs93L Offline
                leafs93 Bronze Member @Ars Vitae
                last edited by

                @Ars-Vitae I can understand if some laps are not counted. My issue is different as the laps are counted, just that they are not reflected on watch ( reflected as zero distance ) but on my Suunto App after syncing. Seems there ain’t many others with this issue though.

                Ars VitaeA ahmetaktanA 2 Replies Last reply Reply Quote 0
                • Ars VitaeA Offline
                  Ars Vitae Bronze Member @leafs93
                  last edited by

                  @leafs93 Indeed, that’s what you wrote, my fault for misreading. In that case I envy you, I would like to have at least such a problem, at least an accurate value in the Suunto App.

                  1 Reply Last reply Reply Quote 0
                  • ahmetaktanA Offline
                    ahmetaktan @leafs93
                    last edited by

                    @leafs93 hi there; I’m new Suunto Race user. I have exactly same problem. watch says 0 mt. but apps says 2000mt. Traingpeaks sync says 2000mt. strava sync says 1999mt. today I updated to 2.30.38 version. I hope it fixed. suunto race swim.jpg

                    leafs93L isaziI L George FtG 4 Replies Last reply Reply Quote 0
                    • A Offline
                      Artus Diver @leafs93
                      last edited by

                      @leafs93

                      Of course, there are swimmers, but I rarely visit this forum because there is little interest in swimming problems.

                      Yes, I have the same problem, after finishing the activity I have “0” on the watch and after synchronization I have the full distance in the application.

                      Although I haven’t checked yet after the last update. Today I will test.

                      I swam with SA3P, S9BT and now with SV. It doesn’t add or reduce the length for me. Unless I stop in the swim lane or make unnecessary moves.

                      Generally, you can swim in a pool with Suunto watches, but you will not do advanced training.

                      Suunto Viper
                      Suunto HelO2
                      Suunto Ambit 3 PEAK
                      Suunto 9 Baro Titanium
                      Suunto Vertical

                      leafs93L 1 Reply Last reply Reply Quote 0
                      • leafs93L Offline
                        leafs93 Bronze Member @Artus Diver
                        last edited by

                        @artusdiver glad to know I am not the only person facing this issue or it means mine is a hardware problem. Anyways I have raised this to support and they are aware and will hopefully get this fixed. I have not swam yet since the latest firmware update but I doubt this is in the fix . If any of you have with this same issue swam recently, please let me know. Thanks

                        ahmetaktanA 1 Reply Last reply Reply Quote 0
                        • leafs93L Offline
                          leafs93 Bronze Member @ahmetaktan
                          last edited by

                          @ahmetaktan yup, same as mine. Strava when sync will always not show a whole number but with a distance ending with 9.

                          1 Reply Last reply Reply Quote 0
                          • isaziI Offline
                            isazi Moderator @ahmetaktan
                            last edited by

                            @ahmetaktan I think it is just an issue of displaying distance in the summary instead of swimming distance, will report it.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            ahmetaktanA 1 Reply Last reply Reply Quote 1
                            • ahmetaktanA Offline
                              ahmetaktan @leafs93
                              last edited by

                              @leafs93 hi there; after update watch os version to 2.30.38 nothing changed unfortunately. but I understand that moderator @isazi reported it. it will be solved next update i think.

                              1 Reply Last reply Reply Quote 0
                              • ahmetaktanA Offline
                                ahmetaktan @isazi
                                last edited by

                                @isazi thank you for your help 👏

                                1 Reply Last reply Reply Quote 1
                                • herlasH Offline
                                  herlas Silver Members
                                  last edited by

                                  Vertical is also affected by the 0 distance bug in the summary screen during pool swim.

                                  SRS Ti
                                  A3P (drill mode for pool swimming 🤦🤷)
                                  Galaxy Z Flip 3 / Galaxy S24+

                                  leafs93L 1 Reply Last reply Reply Quote 0
                                  • leafs93L Offline
                                    leafs93 Bronze Member @herlas
                                    last edited by

                                    @herlas it’s funny that when I asked support if there are reported cases like this and they would just reply that they are not aware.

                                    1 Reply Last reply Reply Quote 1
                                    • ahmetaktanA Offline
                                      ahmetaktan
                                      last edited by

                                      status update :)))) After updated to 2.30.38 os version, I tried to reset to factory settings but nothing changed :)))

                                      B 1 Reply Last reply Reply Quote 1
                                      • B Offline
                                        Biterdi @ahmetaktan
                                        last edited by

                                        @ahmetaktan this hasnt been fixed yet? Its amazing that a 500 euro watch has this problem. It just amazes me.

                                        ahmetaktanA 1 Reply Last reply Reply Quote 0
                                        • ahmetaktanA Offline
                                          ahmetaktan @Biterdi
                                          last edited by

                                          @Biterdi not fixed yet. Sometimes it works, sometimes it doesn’t, it’s very weird.

                                          1 Reply Last reply Reply Quote 0
                                          • A Artus Diver referenced this topic on
                                          • L Offline
                                            loopylou72 @ahmetaktan
                                            last edited by

                                            @ahmetaktan I had the same issue with my Verical today after reading it here! Very strange. Watch counted laps correctly to 1200m but on finishing said 0m and Strava 1999m !!
                                            I also get strange lap times, some very fast when they are not. I don’t know why.

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy