Swimming pool
-
@artusdiver glad to know I am not the only person facing this issue or it means mine is a hardware problem. Anyways I have raised this to support and they are aware and will hopefully get this fixed. I have not swam yet since the latest firmware update but I doubt this is in the fix . If any of you have with this same issue swam recently, please let me know. Thanks
-
@ahmetaktan yup, same as mine. Strava when sync will always not show a whole number but with a distance ending with 9.
-
@ahmetaktan I think it is just an issue of displaying distance in the summary instead of swimming distance, will report it.
-
-
@isazi thank you for your help
-
Vertical is also affected by the 0 distance bug in the summary screen during pool swim.
-
@herlas it’s funny that when I asked support if there are reported cases like this and they would just reply that they are not aware.
-
status update :)))) After updated to 2.30.38 os version, I tried to reset to factory settings but nothing changed :)))
-
@ahmetaktan this hasnt been fixed yet? Its amazing that a 500 euro watch has this problem. It just amazes me.
-
@Biterdi not fixed yet. Sometimes it works, sometimes it doesn’t, it’s very weird.
-
A Artus Diver referenced this topic on 29 Jan 2024, 08:54
-
@ahmetaktan I had the same issue with my Verical today after reading it here! Very strange. Watch counted laps correctly to 1200m but on finishing said 0m and Strava 1999m !!
I also get strange lap times, some very fast when they are not. I don’t know why. -
I used my SR for pool swimming and it was spot on in showing the swimming distance during and at the end of the workout.
The only issue, already present with my ex SV, is that the watch does not detect breaststroke and reads it as freestyle. On the other hand is good at detecting backstroke swimming. -
@Dante-Mclalla may I ask if you do sync with strava and if so is the distance correctly displayed in strava ?
-
@Dante-Mclalla no connection with strava just straight via suunto sport profile
-
@ahmetaktan Hi there, same issue here with Suunto Race ( handt any issue yet, but today for some reason it shows 0 distance** even though when i sync it with my phone app the distance is there correctly… ) Just letting you know there is some kind o bug. I would appreciate if you inform us if anything change in the future ( i will also let you know ) l.
-
@George-Ft exactly the same situation. sure, I’ll update the status.
-
@ahmetaktan Hi there, a short update. For the past week i encounter the same issue/bug, but for some reason today it actually worked ( the meters are displayed correctly* instead of 0 ). The same thing also happend 1 time in the past week so it seems that it does work randomly… I am trying to figure out if it has to do with the reports of feeling in the end ( happy, average… etc ) but i am not able to find a consistent pattern of a factor triggers the bug…
-
@George-Ft its weird that when I use suuntoplus guides it works. My coach sends me swim exercises via Trainingpeaks app. When i sellect guides it works
-
Hi there. Status update: sometimes it works sometimes dont. today didt work. it really annoying me so I decided to sell it and swich to Forerrunner 965.
-
The same with vertical.
The details are:
If I finish training immediately after reaching the end of the pool then in strava I will have, say, 2499m, Suunto APP will show 2475m. Training peaks 2500m. The correct value is, of course, 2500m.
If I wait a while after reaching the end of the pool and only finish the training after a few seconds, the data is OK everywhere (watch, Strava, TP).
In addition to the above, there is also an error in me that occurs rarely (once a month) that the watch after a workout shows a distance of 0m and a TSS of 9999. However, after synchronizing with the app, the distance returns to normal and the TSS also.