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    Disappointing Sleep tracking after new update

    Scheduled Pinned Locked Moved Suunto Vertical
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    • AnonVerticalOwnerA Offline
      AnonVerticalOwner
      last edited by

      I continued to test various theories, but to no avail. Sleep times, time awake, and wake up times all continue to have sporadic 1-3h deviations. Avg. sleep has gone down from 6h+ to 4h-.

      Sleep data genuinely got trashed by the update šŸ˜” Now it appears various people in the S9PP update thread have started experiencing it too. Perhaps a ā€œknown issuesā€ list would give everyone some reassurance.

      Do we have any (un)official word from Suunto on this issue? (aside of this thread being tracked, that is)

      Vertical connoisseur / 9 Peak Pro custodian — v2.39.44 / v2.37.34 — 67° North

      1 Reply Last reply Reply Quote 2
      • I Offline
        Iggge
        last edited by

        Tonight my Vertical did record 0h of sleep.
        My new watch, Galaxy watch6 classic got 7h and 12 min of sleep…

        Brad_OlwinB 1 Reply Last reply Reply Quote 0
        • Brad_OlwinB Offline
          Brad_Olwin Moderator @Iggge
          last edited by

          @Iggge This does not help us……help you. How is the watch set up?

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          I 1 Reply Last reply Reply Quote 0
          • Brad_OlwinB Offline
            Brad_Olwin Moderator @Jeffrey Tillack
            last edited by

            @Jeffrey-Tillack Sell the Ultra, but wait until Apple pauses sales. I got rid of mine. Love the smartwatch part but just not good enough for sport use. Should easily cover the cost of a Solar Vertical!

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            Jeffrey TillackJ 1 Reply Last reply Reply Quote 0
            • I Offline
              Iggge @Brad_Olwin
              last edited by

              @Brad_Olwin have answered that a little higher up. Have been testing some various HR and have everything on.
              However, after the new update the watch have been spot-on

              Brad_OlwinB 1 Reply Last reply Reply Quote 0
              • DrSilverthornD Offline
                DrSilverthorn
                last edited by DrSilverthorn

                I’m running 2.30.38. I typically wake several times during the night. I’ve noticed that the watch will track one or two segments of sleep per day only. It doesn’t track more than two segments of sleep per day. As an example, let’s say I had:

                Day 1:
                2200-2315
                2315-
                Day 2:
                -0100
                0115-0350
                0400-0530

                1002-2310
                2314-
                Day 3:
                -0015
                0030-0200
                0205-0350
                0400-0533

                The watch might record:
                Day 1: 2200-2315
                Day 2: 0400-0530, 1002-2310
                Day 3: 0205-0350

                It never tracks more than one segment per day, per sleep session. I hope this is clear.

                Edit: changed firmware to 2.30.38

                Suunto Vertical Ti Solar, Garmin Enduro, Polar VV2

                Brad_OlwinB AnonVerticalOwnerA 2 Replies Last reply Reply Quote 1
                • Brad_OlwinB Offline
                  Brad_Olwin Moderator @DrSilverthorn
                  last edited by

                  @DrSilverthorn This is old firmware, you should update to the newest firmware.

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                  DrSilverthornD 1 Reply Last reply Reply Quote 0
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @Iggge
                    last edited by

                    @Iggge Excellent

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    1 Reply Last reply Reply Quote 1
                    • DrSilverthornD Offline
                      DrSilverthorn @Brad_Olwin
                      last edited by

                      @Brad_Olwin My mistake. I am using the latest firmware. Corrected in original post.

                      Suunto Vertical Ti Solar, Garmin Enduro, Polar VV2

                      1 Reply Last reply Reply Quote 0
                      • I Offline
                        Iggge
                        last edited by

                        Third night with the new update, and again my Vertical shows correct sleep analysis.
                        This is really good news! Good job Suunto! šŸ™‚

                        1 Reply Last reply Reply Quote 1
                        • AnonVerticalOwnerA Offline
                          AnonVerticalOwner @DrSilverthorn
                          last edited by

                          @DrSilverthorn This seems to be similar to what I’m occassionally experiencing with mine. The days I sleep like a rock are accurately tracked started to end (though rarely any awake time). The days where I toss/turn or get up during the night, it’s either reporting a segment, as you describe, or random-seeming times.

                          Vertical connoisseur / 9 Peak Pro custodian — v2.39.44 / v2.37.34 — 67° North

                          1 Reply Last reply Reply Quote 0
                          • AnonVerticalOwnerA Offline
                            AnonVerticalOwner
                            last edited by AnonVerticalOwner

                            I performed another hard reset ca. a week back and calibrated the OHR by getting a variety of (3-5 HR zone) activities in early. In combination with the update, more days were tracked accurately or accurately enough.

                            However, it still seems too unstable. Average sleep time is up 1h from before the update, so that’s an improvement, but it remains under the 6h average it should roughly be (and has previously steadily been since the Vertical’s release).

                            For what it’s worth, the last 7 days in review:

                            sv_23038_sleep_21122023.jpeg

                            • F: Spot on. (07:47h)
                            • S: Nowhere close. (00:59h, 01:47 - 02:47 and no awake time, versus expected 5-6h with up to 1h awake time)
                            • S: Close enough. (04:59h, ca. 30m early on the wake up time)
                            • M: Close enough. (07:38h, guaranteed to have been awake, but no awake time tracked)
                            • T: Spot on. (05:16h)
                            • W: Not quite. (05:21h, wake up time stated to be 06:08, but overslept til nearly 08:30; did not get up at 06:08, no gaps or spikes in HR data)
                            • T: Nowhere close. (00:53h, 01:31 - 02:24, yet I went to bed at 22:30, passed out rather quick, and got up at 04:08. There’s a gap in the HR tracking and that always seems to throw off the algorithm entirely; did have the watch strapped properly)

                            Min. HR rate has been 46 on average. HR while writing this message on the sofa is 55-62. Resting HR set to 60 since last hard reset.

                            Vertical connoisseur / 9 Peak Pro custodian — v2.39.44 / v2.37.34 — 67° North

                            TieutieuT RaDeckR 2 Replies Last reply Reply Quote 2
                            • TieutieuT Offline
                              Tieutieu Platinum Member @AnonVerticalOwner
                              last edited by Tieutieu

                              @AnonVerticalOwner Question : was that the first display you had when you woke up ? Didn’t the watch (and SA) got your sleep time updated a few time after ?

                              Let me explain :
                              last night I felt asleep at 10:22 pm and got awake to have a drink (for those who may ask : water only 😁 ) about one hour later. I then got asleep again until 7:24 am this morning.

                              The first display when I woke up was my first one hour sleep period. But few minutes after my sleep time has been updated to 9:08 hours sleep, including 4 minutes awaken.

                              Every time I have such ā€œawakeā€ period at night, the watch behaviour is this same way.

                              Well, for me sleep tracking works really better since update. Before those kind of sleep/awake/sleep again period were not always tracked very well.

                              Suunto’s devices at home :
                              Vertical titanium solar
                              Suunto Race S
                              S9pp titanium sand
                              Suunto Wing
                              S9B titanium Ambassador edition, A3P, X6

                              AnonVerticalOwnerA 1 Reply Last reply Reply Quote 2
                              • RaDeckR Offline
                                RaDeck @AnonVerticalOwner
                                last edited by

                                @AnonVerticalOwner
                                Great analysis! I have much, much better results since the update as well! My sleep summary also pops-up straight after I dismiss the alarm as it, previous to the ā€˜bigger 2.3’ update, was. I’ve had 2 nights of less exact data: what I found out is that a tight strap is key (I saw you mentioning this factor on your last record). Otherwise a BIG improvement on my end!
                                I also did a hard reset last week as I was experiencing fast battery drainage (full battery lasting me 3-4 days max without ā€˜specific’ usage). I recalibrated the % while updating the watch (charge to 100% from 12&%) and now it’s the first time in 5 weeks that I own the watch that battery consumption is aligned šŸ‘ [Consumption: roughly 8% / day under ā€˜normal’ use]

                                Suunto 9 Peak Pro Titanium Slate

                                1 Reply Last reply Reply Quote 1
                                • I Offline
                                  Iggge
                                  last edited by Iggge

                                  This night i got 6 hours of sleep, thats ā€œwrongā€ with about 40 min. That’s 100% acceptable for me so I am really happy with this new update.
                                  I have resting HR at 60 and my sleeping window is between 2300-0800.
                                  This night i went to bed late, and was asleep around 0130. The watch got this 40 min late, otherwise it was spot-on.

                                  Altso my steps are better after the update. When I woke up the watch shows 23 steps.
                                  Before the update sometimes the watch said I had been walking around 500 steps during the night.

                                  So again! 2.30.38 update was awsome! šŸ˜

                                  1 Reply Last reply Reply Quote 2
                                  • S Offline
                                    Swaddy61 Silver Members
                                    last edited by

                                    I concur that sleep tracking seems to be more accurate since the update. I couldn’t say ā€˜exact’, but then I am very good at lying quite still whilst reading, early in the morning, which my SV often thinks is still sleeping, but I accept that!

                                    SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

                                    1 Reply Last reply Reply Quote 2
                                    • AnonVerticalOwnerA Offline
                                      AnonVerticalOwner @Tieutieu
                                      last edited by AnonVerticalOwner

                                      @Tieutieu Sadly hasn’t been the case! The 0:53h and 0:59h days are the final values (edit: the others too)*, and the ā€œgood morningā€ screen seemed to have happened during the night already on those days. I do experience what you’re describing on occasion, though. It’s great when it catches those scenarios and updates the values!

                                      @RaDeck Good to hear! šŸ™Œ

                                      Whether it’s due to 2.30.38 or just the calibration catching up, last night was spot on again — progress, progress.

                                      Vertical connoisseur / 9 Peak Pro custodian — v2.39.44 / v2.37.34 — 67° North

                                      1 Reply Last reply Reply Quote 1
                                      • Jeffrey TillackJ Offline
                                        Jeffrey Tillack Bronze Member @Brad_Olwin
                                        last edited by

                                        @Brad_Olwin I have misgivings about buying the Ultra for sure. But for everyday life in a city it actually has proved worthy. And now that I’ve been diagnosed with a heart condition it probably is going to earn its purchase one day.

                                        But yes, I think next year at some stage there’s a Vertical or a Race in my future.

                                        Oh and the Ultra is crap at sleep… every day it’s way out. Yet my old Baro faithfully gets it right day after day!

                                        Suunto 7
                                        Suunto 9 Baro
                                        Garmin Instinct
                                        Garmin Forerunner 245M
                                        Polar M200 (retired)
                                        Coros Pace (retired)

                                        1 Reply Last reply Reply Quote 1
                                        • peegeeP Offline
                                          peegee
                                          last edited by

                                          Must say that since the latest fix my sleep tracking has been quite accurate, some discrepancies mostly under 30 minutes which is an enormous improvement to pre fix date.

                                          Been with a Suunto on my wrist since Ambit2
                                          Currently alternating between Race titanium & Vertical titanium solar.
                                          Would love a Vertical with amoled display.

                                          1 Reply Last reply Reply Quote 3
                                          • I Offline
                                            Iggge
                                            last edited by

                                            A update

                                            Last two days my watch have failed with my sleep recording.
                                            My sleep windows is same as before (23-08) but my watch is only recording 3:14 h of sleep.

                                            Have gone to my bed sometime after 23 and I think that is where the problem is.

                                            Yesterday I went to bed late at 01 and slept untli 08. Watch startat recording my sleep at 03 untlig 06.

                                            To bad because last week it nailed every night and because of that all other data was correct to.

                                            BrunoHB 1 Reply Last reply Reply Quote 0
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