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Software Update 2.30.38 (Race / Vertical / 9 Peak Pro)

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  • H Offline
    Highlands @Highlands
    last edited by 8 Jan 2024, 12:27

    @Highlands said in Software Update 2.30.38 (Race / Vertical / 9 Peak Pro):

    Last night during charging battery, my maps got updated. Forgot to perform a soft reset or at least a simple reboot. Today during my hiking, the Race froze at 2.89 km and at the same time my upper fields on the first screen were missing: vertical speed and altitude. After a couple of minutes the watch got rebooted on its own, 2.87 km from my activity got saved. No idea if the freezing of the watch and the consequent reboot were due to my not rebooting the watch last night. My 9PP has never ever crushed like that. And this was my first time on the Race. Running latest stable software. Sent logs and tomorrow, during working hours, I’ll contact support to inform them about my sent logs.

    Today it happened again. This time during a walking activity. At 3.29 km. The activity got saved and watch rebooted. Sent logs 14:08 Helsinki time, now contacting support to let them know about the logs.

    H 1 Reply Last reply 9 Jan 2024, 10:01 Reply Quote 1
    • H Offline
      Highlands @Highlands
      last edited by 9 Jan 2024, 10:01

      @Highlands Just managed to get in touch with Suunto support, reported the time of my logs from 26.12 and yesterday. Hopefully, my logs contribute to solving the crashing issue. Got a ticket.
      They asked if I did soft/hard reset and if I use any Suunto Plus apps and suggested I uninstall and reinstall my apps.

      1 Reply Last reply Reply Quote 0
      • T Offline
        The_77 Silver Members
        last edited by 11 Jan 2024, 22:17

        Another one with the reworked resources, does it bottom out at 10%? I’ve had a look and can’t find any values below 10% in recent weeks, even when active. Appreciate it might just be me.

        Screenshot_20240111-221541.png

        Screenshot_20240111-221648.png

        Suunto Spartan Trainer Wrist HR / 9PP Refurb

        B R 2 Replies Last reply 12 Jan 2024, 02:17 Reply Quote 0
        • B Offline
          babychai Silver Members @The_77
          last edited by 12 Jan 2024, 02:17

          @The_77 same. mine never drop below 10% but i think this is more logic compared to drop until 0%

          Suunto Vertical Black Ruby (S/S)
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          Suunto 9 Peak All Black
          Suunto Spartan Trainer Wrist HR (Black)

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          • R Offline
            RaDeck @The_77
            last edited by 12 Jan 2024, 02:45

            @The_77 I have seen a similar pattern on my 9PP. I do understand that resources would ‘drop slower’ once arriving close to 0, but still I don’t fully see the point of a bottom at 10%. Maybe a field tester or dev could give some insight, here, about the logic?

            Suunto 9 Peak Pro Titanium Slate

            M 1 Reply Last reply 25 Jan 2024, 16:26 Reply Quote 2
            • K Offline
              Kurt68 @Ryan Carney
              last edited by 13 Jan 2024, 16:50

              @Ryan-Carney In the meantime do you get the values ​​race prediction times and lactate thresholds displayed? It doesn’t work for me and support hasn’t been any help so far 🤔

              1 Reply Last reply Reply Quote 1
              • T Offline
                The_77 Silver Members
                last edited by 24 Jan 2024, 15:33

                Another one for resources - they don’t seem to cope with timezone changes very well.

                Having hopped back from Germany to the UK, I’ve gained some resources arbitrarily whilst flying according to the graphs.

                Screenshot_20240124-153118.png

                Now I’m sure I was very relaxed flying but not to gain that amount of resources in such a short period of time.

                Anyone else?

                Suunto Spartan Trainer Wrist HR / 9PP Refurb

                T 1 Reply Last reply 24 Jan 2024, 15:46 Reply Quote 1
                • T Offline
                  Tieutieu Platinum Member @The_77
                  last edited by 24 Jan 2024, 15:46

                  @The_77 While flying you’re sitting, not moving. Heart probably not very hight.
                  I would say it’s pretty normal that the algorythm count this as rest time, so ressources gain ?

                  Suunto’s devices at home :
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                  T E 2 Replies Last reply 24 Jan 2024, 16:03 Reply Quote 0
                  • T Offline
                    The_77 Silver Members @Tieutieu
                    last edited by The_77 24 Jan 2024, 16:03

                    @Tieutieu I would have agreed if there was a logical step pattern and green pattern in the path.

                    In hindsight I should have checked the watch before I undid flight mode to check, and I’m not abroad for a couple of months to test any more unfortunately.

                    Suunto Spartan Trainer Wrist HR / 9PP Refurb

                    1 Reply Last reply Reply Quote 0
                    • E Offline
                      Elipsus Silver Members @Tieutieu
                      last edited by 24 Jan 2024, 16:04

                      @Tieutieu
                      Nah the rise is way too sharp, and the sharp rises are noted in green.
                      Besides I noted in planes my HR usually sits a bit high, and Spo2 go down, so definitely not a “really resting” situation where the resource monitor would rise

                      1 Reply Last reply Reply Quote 1
                      • T Offline
                        Tieutieu Platinum Member
                        last edited by 24 Jan 2024, 16:35

                        @The_77 @Elipsus I just ckecked in SA. I also have some increase ressources bars that are grey. Aren’t they green when each bar/gain is above a certain level ? (but in the case @The_77 your eratic increase should defintively be green…)

                        Suunto’s devices at home :
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                        T 1 Reply Last reply 24 Jan 2024, 18:13 Reply Quote 0
                        • T Offline
                          The_77 Silver Members @Tieutieu
                          last edited by 24 Jan 2024, 18:13

                          @Tieutieu sometimes for sure it is just grey as opposed to green, see last night for evidence as I’ve attached the rest of the data/hr.

                          Still though, TZ functionality I think must have something to do with it. It could have cropped out an hour of gains I suppose.

                          Screenshot_20240124-181154.png

                          Suunto Spartan Trainer Wrist HR / 9PP Refurb

                          1 Reply Last reply Reply Quote 0
                          • S Offline
                            Sergei Ladeishchikov Bronze Member
                            last edited by 25 Jan 2024, 05:02

                            I also noticed this behavior and the resources were reset to zero, that is, they started at 70% when my time zone changed to -3 hours.

                            1 Reply Last reply Reply Quote 1
                            • S Offline
                              Sergei Ladeishchikov Bronze Member
                              last edited by 25 Jan 2024, 05:09

                              Addition: I flew with a transfer, the first difference was -3 hours, the second -1 hour. The increase in resources is visible in the screenshot.WhatsApp Image 2024-01-25 at 11.05.06.jpeg

                              I 1 Reply Last reply 25 Jan 2024, 09:50 Reply Quote 3
                              • I Offline
                                isazi Moderator @Sergei Ladeishchikov
                                last edited by 25 Jan 2024, 09:50

                                @Sergei-Ladeishchikov so it seems that there are some issues when changing timezone, I will report it to Suunto.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                R 1 Reply Last reply 29 Jan 2024, 11:41 Reply Quote 0
                                • M Offline
                                  Marco Fagiani @RaDeck
                                  last edited by 25 Jan 2024, 16:26

                                  @RaDeck same here. Resources flat at 10% from December 1st.

                                  1 Reply Last reply Reply Quote 1
                                  • R Offline
                                    RaDeck @isazi
                                    last edited by 29 Jan 2024, 11:41

                                    @isazi I can second that having had a flight over 7hrs TZ. I didn’t mind it much though tbh as the data of these days would be somehow ‘bad’ anyways. I also saw that it gives me an average sleep time of the last 6 weeks still very late (it seems to be taking the other TZ I was in for 2 weeks into consideration w. +7 hrs)

                                    Suunto 9 Peak Pro Titanium Slate

                                    I 1 Reply Last reply 29 Jan 2024, 12:52 Reply Quote 0
                                    • I Offline
                                      isazi Moderator @RaDeck
                                      last edited by 29 Jan 2024, 12:52

                                      @RaDeck I reported the issue with resources resetting on TZ change to Suunto last week, will share if I know more.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      1 Reply Last reply Reply Quote 1
                                      • I Offline
                                        isazi Moderator
                                        last edited by 29 Jan 2024, 13:14

                                        @RaDeck @Sergei-Ladeishchikov @The_77 did any of you sent logs to Suunto after this happened?

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        T S R 3 Replies Last reply 29 Jan 2024, 13:14 Reply Quote 0
                                        • T Offline
                                          The_77 Silver Members @isazi
                                          last edited by 29 Jan 2024, 13:14

                                          @isazi unfortunately not no.

                                          Suunto Spartan Trainer Wrist HR / 9PP Refurb

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