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    Hardware crown button loses crisp "click" on Race after 3 months...

    Scheduled Pinned Locked Moved Suunto Race
    racedigital crown
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    • Olaf GottschalkO Offline
      Olaf Gottschalk Bronze Member
      last edited by

      Let’s see whether I find similar problems with other Race users:

      After only 3 months, my digital crown button, so the one when you press the crown, becomes smooshy, it does not always “click” anymore, if you understand my description.

      The strange part is that this is not a constant situation, sometimes it clicks noticably, sometimes there is nothing. No haptic click to feel at all. Very, very, very unsatisfying.

      And here we come again: if I wanted this to be replaced, I’d have to go through a looooong time waiting for my unit.
      Such a support for sports hardware device - especially during warranty - are completely unacceptable.

      Isn’t there a better way, Suunto?

      surfboomerangS Mff73M 2 Replies Last reply Reply Quote 2
      • surfboomerangS Offline
        surfboomerang @Olaf Gottschalk
        last edited by

        @Olaf-Gottschalk Have you tried soaking it in warm water? Maybe some dirt is causing this issue.

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

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        • Mff73M Offline
          Mff73 @Olaf Gottschalk
          last edited by

          @Olaf-Gottschalk said in Hardware crown button loses crisp "click" on Race after 3 months...:

          Let’s see whether I find similar problems with other Race users:

          Let’s see if I can find similar issues for you with searching exactly the same words you used : https://forum.suunto.com/post/131912

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

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          • sartoricS sartoric locked this topic on
          • sartoricS Offline
            sartoric Moderator
            last edited by

            Closing to avoid duplicates

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