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    HR stopped working sometimes yesterday (I think). I needed to soft reset. POssible to send log in order to debug ?

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    • T Offline
      treizeXiii
      last edited by

      Hello,

      The HR reader stopped working sometimes yesterday.

      I needed to soft reset in order to make it work again.

      Is there anyway I could send a log, in order for the dev to figure it out (for next FW update) ?

      Thank you

      Yan

      Brad_OlwinB 1 Reply Last reply Reply Quote 0
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @treizeXiii
        last edited by

        @treizeXiii Yes but you need to send logs ASAP after the issue. Then PM me with approximate time the OHR stopped, the time and date logs sent and the email you use to log into the Suunto app. I can forward a bug report to Suunto.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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        • T Offline
          treizeXiii @Brad_Olwin
          last edited by

          @Brad_Olwin

          Thank you. Pm and log sent.

          Regard

          Yan

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