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Suunto Race inaccurate distance for pool swimming ..

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  • L Offline
    leafs93 Bronze Member @herlas
    last edited by 16 Mar 2024, 03:00

    @herlas thanks! Let me try creating a pool swimming mode and see if they helps. Will update here again . I never had such issues with suunto 9, peak and pro but with SV and SR, both have this 0 distance issue. Frustrating part is that such issues should not take Suunto months to provide an update. Hence now I use my wahoo rival for my swims.

    1 Reply Last reply Reply Quote 0
    • S Offline
      seanvk @herlas
      last edited by 16 Mar 2024, 04:24

      @herlas Really helpful suggestions. I will give that a try as well.

      Suunto Race Titanium
      Suunto Vertical Titanium
      Suunto 9 Peak Pro Forest Green
      Suunto 9 Peak Moss Gray

      1 Reply Last reply Reply Quote 0
      • L Offline
        leafs93 Bronze Member @herlas
        last edited by 17 Mar 2024, 11:13

        @herlas ok I just tried this suggestion but unfortunately I still got zero swim distance on my watch. Still the same result …

        H 1 Reply Last reply 17 Mar 2024, 14:09 Reply Quote 0
        • H Offline
          herlas Silver Members @leafs93
          last edited by herlas 17 Mar 2024, 14:09

          @leafs93 sorry to hear that. Then the SR 0 swim distance but is not reproducing exactly the same on the SV.

          Here’s how my custom swim pool screen looks like and I got both fields updating distance as I went. You don’t need to wait to be in the pool, you can try simulating the stroke while on the couch and see.

          SmartSelect_20240317_090438_Suunto.jpg

          SRS Ti
          A3P (drill mode for pool swimming 🤦🤷)
          Galaxy Z Flip 3 / Galaxy S24+

          L 1 Reply Last reply 18 Mar 2024, 12:42 Reply Quote 0
          • L Offline
            leafs93 Bronze Member @herlas
            last edited by 18 Mar 2024, 12:42

            @herlas thanks for this. I did the exact format as you have shown, but the 0 distance still appeared. Sigh… just hope they fix it. Anyways I am using wahoo rival , so be it if they don’t fix it, just that I feel it is just not a complete watch now

            A 1 Reply Last reply 19 Mar 2024, 08:05 Reply Quote 0
            • A Offline
              ahmetaktan @leafs93
              last edited by 19 Mar 2024, 08:05

              @leafs93 i tried too what @herlas said but didnt work too.

              I 1 Reply Last reply 19 Mar 2024, 09:20 Reply Quote 0
              • I Offline
                isazi Moderator @ahmetaktan
                last edited by 19 Mar 2024, 09:20

                @ahmetaktan this is being investigated, in the meanwhile a workaround seems to be to wait 7-10 seconds at the end before ending the activity.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                L 2 Replies Last reply 20 Mar 2024, 05:18 Reply Quote 1
                • L Offline
                  leafs93 Bronze Member @isazi
                  last edited by 20 Mar 2024, 05:18

                  @isazi thanks for the workaround. Let me try it out.

                  1 Reply Last reply Reply Quote 0
                  • L Offline
                    leafs93 Bronze Member @isazi
                    last edited by 25 Mar 2024, 00:04

                    @isazi tried this over the weekend. Waited more than 10s before ending workout, but still showing zero distance on watch

                    I 1 Reply Last reply 25 Mar 2024, 10:19 Reply Quote 2
                    • I Offline
                      isazi Moderator @leafs93
                      last edited by 25 Mar 2024, 10:19

                      @leafs93 okay thanks, then it does not always work as a workaround. Will report this.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      L 1 Reply Last reply 25 Mar 2024, 15:06 Reply Quote 0
                      • L Offline
                        leafs93 Bronze Member @isazi
                        last edited by 25 Mar 2024, 15:06

                        @isazi do u happen to know if the latest software update includes this bug fix too ? I don’t see it mentioned and was hoping it could be fixed

                        I 1 Reply Last reply 25 Mar 2024, 15:11 Reply Quote 0
                        • I Offline
                          isazi Moderator @leafs93
                          last edited by 25 Mar 2024, 15:11

                          @leafs93 no, it is still being investigated, especially why it works for some and not for others.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          H 1 Reply Last reply 1 Jul 2024, 03:30 Reply Quote 1
                          • H Offline
                            herlas Silver Members @isazi
                            last edited by 1 Jul 2024, 03:30

                            @isazi not sure if it has been mentioned in other threads, do we know if 0 distance bug will get fixed in upcoming software update? Thx

                            SRS Ti
                            A3P (drill mode for pool swimming 🤦🤷)
                            Galaxy Z Flip 3 / Galaxy S24+

                            I 1 Reply Last reply 1 Jul 2024, 08:08 Reply Quote 0
                            • I Offline
                              isazi Moderator @herlas
                              last edited by 1 Jul 2024, 08:08

                              @herlas I think so, I do not swim but heard it is fixed

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              H S 2 Replies Last reply 9 Jul 2024, 14:51 Reply Quote 1
                              • H Offline
                                herlas Silver Members @isazi
                                last edited by herlas 7 Sept 2024, 14:54 9 Jul 2024, 14:51

                                @isazi 4 pool swims after new software update 2.35.34 and so far watch has displayed distance at the end of the swims, however in 1 out of the 4, SA showed 0 distance after the sync, not sure what’s the trigger for this. Putting it out there in case anyone is seeing similar issue.

                                SRS Ti
                                A3P (drill mode for pool swimming 🤦🤷)
                                Galaxy Z Flip 3 / Galaxy S24+

                                I 1 Reply Last reply 14 Jul 2024, 12:27 Reply Quote 0
                                • I Offline
                                  isazi Moderator @herlas
                                  last edited by 14 Jul 2024, 12:27

                                  @herlas does the App still shows 0 meters?

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  H 1 Reply Last reply 14 Jul 2024, 18:05 Reply Quote 0
                                  • H Offline
                                    herlas Silver Members @isazi
                                    last edited by 14 Jul 2024, 18:05

                                    @isazi yes, but it has happened once only though.

                                    SRS Ti
                                    A3P (drill mode for pool swimming 🤦🤷)
                                    Galaxy Z Flip 3 / Galaxy S24+

                                    1 Reply Last reply Reply Quote 0
                                    • H Offline
                                      herlas Silver Members
                                      last edited by herlas 16 Jul 2024, 13:46

                                      @isazi 2nd time it reproduced today.

                                      1000015474.jpg 1000015473.jpg

                                      SRS Ti
                                      A3P (drill mode for pool swimming 🤦🤷)
                                      Galaxy Z Flip 3 / Galaxy S24+

                                      suntdS 1 Reply Last reply 16 Jul 2024, 15:21 Reply Quote 1
                                      • suntdS Offline
                                        suntd @herlas
                                        last edited by 16 Jul 2024, 15:21

                                        @herlas i had the same situation today with the Watch. Beside that the Watch was completly offtrack when measuring the distance. I swam 1000 m and it showed 1550 m even though i selected the pool length. I has before a Huawei gt2 and was offtrack with 50/100 m. Hope they can fix something

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                                        • S Offline
                                          Surferxxx @isazi
                                          last edited by 13 Aug 2024, 11:34

                                          @isazi it is not fixed. Still have the same issue every time I swim.
                                          It just changed a little bit, now at the end of the swimming the watch shows the correct distance. In the Suunto app the distance is always 0.

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