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Suunto Race inaccurate distance for pool swimming ..

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  • I Offline
    isazi Moderator @ahmetaktan
    last edited by 19 Mar 2024, 09:20

    @ahmetaktan this is being investigated, in the meanwhile a workaround seems to be to wait 7-10 seconds at the end before ending the activity.

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    L 2 Replies Last reply 20 Mar 2024, 05:18 Reply Quote 1
    • L Offline
      leafs93 Bronze Member @isazi
      last edited by 20 Mar 2024, 05:18

      @isazi thanks for the workaround. Let me try it out.

      1 Reply Last reply Reply Quote 0
      • L Offline
        leafs93 Bronze Member @isazi
        last edited by 25 Mar 2024, 00:04

        @isazi tried this over the weekend. Waited more than 10s before ending workout, but still showing zero distance on watch

        I 1 Reply Last reply 25 Mar 2024, 10:19 Reply Quote 2
        • I Offline
          isazi Moderator @leafs93
          last edited by 25 Mar 2024, 10:19

          @leafs93 okay thanks, then it does not always work as a workaround. Will report this.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          L 1 Reply Last reply 25 Mar 2024, 15:06 Reply Quote 0
          • L Offline
            leafs93 Bronze Member @isazi
            last edited by 25 Mar 2024, 15:06

            @isazi do u happen to know if the latest software update includes this bug fix too ? I don’t see it mentioned and was hoping it could be fixed

            I 1 Reply Last reply 25 Mar 2024, 15:11 Reply Quote 0
            • I Offline
              isazi Moderator @leafs93
              last edited by 25 Mar 2024, 15:11

              @leafs93 no, it is still being investigated, especially why it works for some and not for others.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              H 1 Reply Last reply 1 Jul 2024, 03:30 Reply Quote 1
              • H Offline
                herlas Silver Members @isazi
                last edited by 1 Jul 2024, 03:30

                @isazi not sure if it has been mentioned in other threads, do we know if 0 distance bug will get fixed in upcoming software update? Thx

                SRS Ti
                A3P (drill mode for pool swimming 🤦🤷)
                Galaxy Z Flip 3 / Galaxy S24+

                I 1 Reply Last reply 1 Jul 2024, 08:08 Reply Quote 0
                • I Offline
                  isazi Moderator @herlas
                  last edited by 1 Jul 2024, 08:08

                  @herlas I think so, I do not swim but heard it is fixed

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  H S 2 Replies Last reply 9 Jul 2024, 14:51 Reply Quote 1
                  • H Offline
                    herlas Silver Members @isazi
                    last edited by herlas 7 Sept 2024, 14:54 9 Jul 2024, 14:51

                    @isazi 4 pool swims after new software update 2.35.34 and so far watch has displayed distance at the end of the swims, however in 1 out of the 4, SA showed 0 distance after the sync, not sure what’s the trigger for this. Putting it out there in case anyone is seeing similar issue.

                    SRS Ti
                    A3P (drill mode for pool swimming 🤦🤷)
                    Galaxy Z Flip 3 / Galaxy S24+

                    I 1 Reply Last reply 14 Jul 2024, 12:27 Reply Quote 0
                    • I Offline
                      isazi Moderator @herlas
                      last edited by 14 Jul 2024, 12:27

                      @herlas does the App still shows 0 meters?

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      H 1 Reply Last reply 14 Jul 2024, 18:05 Reply Quote 0
                      • H Offline
                        herlas Silver Members @isazi
                        last edited by 14 Jul 2024, 18:05

                        @isazi yes, but it has happened once only though.

                        SRS Ti
                        A3P (drill mode for pool swimming 🤦🤷)
                        Galaxy Z Flip 3 / Galaxy S24+

                        1 Reply Last reply Reply Quote 0
                        • H Offline
                          herlas Silver Members
                          last edited by herlas 16 Jul 2024, 13:46

                          @isazi 2nd time it reproduced today.

                          1000015474.jpg 1000015473.jpg

                          SRS Ti
                          A3P (drill mode for pool swimming 🤦🤷)
                          Galaxy Z Flip 3 / Galaxy S24+

                          S 1 Reply Last reply 16 Jul 2024, 15:21 Reply Quote 1
                          • S Offline
                            suntd @herlas
                            last edited by 16 Jul 2024, 15:21

                            @herlas i had the same situation today with the Watch. Beside that the Watch was completly offtrack when measuring the distance. I swam 1000 m and it showed 1550 m even though i selected the pool length. I has before a Huawei gt2 and was offtrack with 50/100 m. Hope they can fix something

                            1 Reply Last reply Reply Quote 0
                            • S Offline
                              Surferxxx @isazi
                              last edited by 13 Aug 2024, 11:34

                              @isazi it is not fixed. Still have the same issue every time I swim.
                              It just changed a little bit, now at the end of the swimming the watch shows the correct distance. In the Suunto app the distance is always 0.

                              1 Reply Last reply Reply Quote 0
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