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    Shimano E-bike systems

    Scheduled Pinned Locked Moved SuuntoPlus™ Sports Apps
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    • pilleusP Offline
      pilleus @MikkoKartano
      last edited by

      @MikkoKartano said in Shimano E-bike systems:

      I have Android phone and bike is connected to that, it works just fine…

      I think that only one connection with BLE will be possible. Either Shimano system/smartphone or Shimano system/Suunto watch.

      https://www.instagram.com/moves.are.life/
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      • K Offline
        kuba1234 @ttsirkia
        last edited by

        @ttsirkia I have the same problem with Suunto Vertical and EP800 😞 Probably this new release is still buggy and we have to wait for update

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        • T Offline
          ttsirkia @Mff73
          last edited by

          @Mff73 that second thread is for Shimano DI2. There are two separate apps.

          Mff73M 1 Reply Last reply Reply Quote 1
          • Mff73M Offline
            Mff73 @ttsirkia
            last edited by

            @ttsirkia
            oups, sorry 😞

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

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            • K Offline
              kuba1234 @ttsirkia
              last edited by

              @ttsirkia I’ve updated SuuntoPlus Shimano app to yesterday’s version (6.05.2024, 10:26) and everything is working fine.

              MikkoKartanoM Martin GaalM 2 Replies Last reply Reply Quote 0
              • MikkoKartanoM Offline
                MikkoKartano @kuba1234
                last edited by

                @kuba1234 I just can’t get this working… I checked that i have also newest version but how did you connect this? Or is the issue really that i cannot connect same time for Android device?

                K 1 Reply Last reply Reply Quote 0
                • K Offline
                  kuba1234 @MikkoKartano
                  last edited by

                  @MikkoKartano After updating I still had the connection issue. Then I realised that my watch was connecting to my indoor trainer and it seems that only one Bluetooth connection is allowed for wath. The same may be with the bike. Try to turn off the telephone and try with the watch. What is important you have to pair the watch within 15 seconds after turning on the bike

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                  • T Offline
                    ttsirkia
                    last edited by

                    Unfortunately I have still the same problem with the new version that the watch cannot connect to the bike although the BT symbol becomes visible in the bike’s display.

                    K 1 Reply Last reply Reply Quote 0
                    • wmichiW Offline
                      wmichi
                      last edited by

                      And where is the E-Bike sport mode? 😉 It would not be too stupid to have a differentiation on the sport profile level (not only via tagging).

                      1 Reply Last reply Reply Quote 3
                      • K Offline
                        kuba1234 @ttsirkia
                        last edited by

                        @ttsirkia Ok so in my case it sometimes works, sometimes not. starting bike and activity on watch several times helps… and turn off phone bluetooth. Hope next updates will make it more stable.

                        1 Reply Last reply Reply Quote 0
                        • MikkoKartanoM Offline
                          MikkoKartano
                          last edited by

                          Ok… But in practice, how this connection should even work? Just start the activity on watch and turn on the bike? Or should i try to connect bike as a external sensor for watch, or something else…

                          K EgikaE 2 Replies Last reply Reply Quote 0
                          • K Offline
                            kuba1234 @MikkoKartano
                            last edited by

                            @MikkoKartano Here are the steps I did just now to connect:

                            1. In Suunto I chose the type of activity (mountain biking)
                            2. I didn’t click start but clicked Suunto Plus
                            3. I turned on my bike with power button
                            4. In Suunto I chose E-Bike Systems SHIMANO
                            5. Several times it failed so I repeated step 4 until it worked.
                              IMG_1459.jpg
                              IMG_1460.jpg
                            6. then i went back and started exercise:
                              IMG_1461.jpg
                            7. I am wondering what happens if you turn off bike for example for charging and want to continue the same exectise later… will watch reconnect automatically?

                            I hope they will correct all issues within month and everything will start working smooth as with garmin watches.

                            1 Reply Last reply Reply Quote 1
                            • EgikaE Offline
                              Egika Platinum Member @MikkoKartano
                              last edited by Egika

                              @MikkoKartano said in Shimano E-bike systems:

                              Ok… But in practice, how this connection should even work? Just start the activity on watch and turn on the bike? Or should i try to connect bike as a external sensor for watch, or something else…

                              have you tried to follow the written instructions of the app?
                              IMG_0809.png

                              And yes - ony one device can connect to the Shimano wireless unit:
                              5c877d14-e4d8-4b87-81c3-5a56421c74f7-image.png

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                              MikkoKartanoM 1 Reply Last reply Reply Quote 0
                              • MikkoKartanoM Offline
                                MikkoKartano @Egika
                                last edited by

                                @Egika Yep, and it does not connect. I did put my mobile phone to flymode just to be sure that it dont try to connect bike.

                                Bluetooth icon in bike seems to be visible when clock tries to connect but it fails every time. But at least i know now that i’m doing everything correctly.

                                FYI, my bike has Shimano EP8-motor and SC-EM800 screen.

                                Raimo JärviR 1 Reply Last reply Reply Quote 0
                                • Raimo JärviR Offline
                                  Raimo Järvi @MikkoKartano
                                  last edited by

                                  @MikkoKartano I don’t have much to add to the instructions by @Egika and @kuba1234 . Connecting SuuntoPlus app to bike should work as long as bike is powered on, and there is no other Bluetooth connection (e.g. Shimano mobile app) to the bike. Setting bike to Bluetooth pairing mode should not be necessary, but you could also try that. I’m not sure if pairing mode exists in all Shimano devices, so you might not have it at all.

                                  If bike shows Bluetooth icon, watch finds the bike, but Bluetooth connection fails for some reason.

                                  If you can’t connect your watch to the bike, or if connecting requires multiple tries, you can send logs to Suunto from Suunto mobile app, and then send email of your Suunto account to me as a private message. We can then check your logs to see what is happening.

                                  Pragmatic Programmer

                                  K 1 Reply Last reply Reply Quote 3
                                  • K Offline
                                    kuba1234 @Raimo Järvi
                                    last edited by

                                    @Raimo-Järvi Hi! So my bike sometimes connects but in most cases I require multiple times to connect. The bluetooth icon appears, I wait for ~10 seconds and I have connection error. repeated it several times now and I couldn’t connect at all. I’ve sent you my logs (email: kuba1234@gmail.com). Thanks for your support, please let me know what is the issue.

                                    Btw, I have one more question. If during workout I turn off bike (and the workout still goes) (eg. for battery charging or for pause) then after turning the bike on watch will reconnect automatically?

                                    Raimo JärviR 1 Reply Last reply Reply Quote 0
                                    • MikkoKartanoM Offline
                                      MikkoKartano
                                      last edited by

                                      I tried to connect again yesterday, watch gave same error message and i did give up… However when i was starting activity, i noticed that watch was connected to bike and it worked.

                                      This is great app as it shows also battery % which Shimano apps / screens dont… @Raimo-Järvi i sent new logs if you want to take a look of those.

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                                      • Raimo JärviR Offline
                                        Raimo Järvi @kuba1234
                                        last edited by

                                        @kuba1234 and @MikkoKartano Thank you for the logs. You both have a similar issue where watch connects to bike, but is then disconnected and connected again repeatedly. We made a small fix to the SuuntoPlus app, let me know if it works better now.

                                        Watch should reconnect to bike or any other Bluetooth device after you turn it back on, or if you have been out of Bluetooth range.

                                        Pragmatic Programmer

                                        K Günter ThurnerG 2 Replies Last reply Reply Quote 3
                                        • K Offline
                                          kuba1234 @Raimo Järvi
                                          last edited by kuba1234

                                          @Raimo-Järvi Hello! Thanks for your help with new software version. After update my Vertical connects with no issues to the bike. However now no data is transferred to the watch. During my ride only speed was displayed all the time.

                                          IMG_1524.jpg

                                          I tried then at home several times to reconnect and:

                                          • 3-4 times there was only speed or completely no data

                                          IMG_1525.jpg

                                          • one time there was all the data except speed 😉

                                          lack of speed is probably because weak or no GPS signal indoor.

                                          I’ve uploaded my logs again.

                                          Thank you very much for your great support! 🙂

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                                          • T Offline
                                            ttsirkia
                                            last edited by ttsirkia

                                            I tried with my bike now with this May 14th release. Earlier, the watch couldn’t connect to the bike at all (although the BT icon appeared in bike’s display) but now I see the watch gets the connection for one second, loses it, connects again etc.

                                            I need to debug this more tomorrow.

                                            PS. I have E-Bike with Di2 electric shifting, how the both could be applied or could E-Bike also collect the gear information in the future?

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