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    Beta firmware for sync issues 2.33.16

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    • S Offline
      satom Bronze Member @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos Awesome! Thanks a lot, mate.

      It’s great that Suunto has solved this problem and I look forward to hearing more about the new features that are coming.

      1 Reply Last reply Reply Quote 0
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @luke55
        last edited by

        @luke55 hi there is no change on HRV. Are you sure you are doing things ok ? Doesn’t the watch track HRV ? what is the problem exactly ?

        Just FYI only BLE firmware was changed so your problem looks like a misconfiguration

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        1 Reply Last reply Reply Quote 0
        • W Offline
          wurzlsepp Bronze Member @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos
          Thank you for your work! And generally, I also appreciate that there is more communication, some surveys and even some Betas now, a good new direction! I think many of us here are happy to help, if we know how and what’s going on roughly 🙂

          1 Reply Last reply Reply Quote 6
          • D Offline
            dynamitkov
            last edited by

            Hi @Dimitrios-Kanellopoulos,
            just like to share with you that after 2.33.16 software update my Suunto Vertical Titanium Solar doesn’t sync weather with Suunto app.

            So don’t have weather widget.

            I’ve asked for support on support@suunto.com - [ Ticket: 7442314 ] suunto vertical software update issue, but still have no fix suggestions,

            For you info:
            Suunto watch software version: 2.33.16
            Suunto app version: 2.35.7

            As of now I’ve made unpair watch from app and pair them again as well as remove app and install again and soft reset of watch. None of them made any difference.

            Could you please give me an advice how to proceed.

            Thank you in advance

            Regards,
            Dimitar

            isaziI sartoricS 2 Replies Last reply Reply Quote 0
            • isaziI Online
              isazi Moderator @dynamitkov
              last edited by

              @dynamitkov if everything else syncs, this has 99% nothing to do with the watch, but with the app. Do you have location permission for your Suunto App?

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              D 1 Reply Last reply Reply Quote 1
              • sartoricS Offline
                sartoric Moderator @dynamitkov
                last edited by

                @dynamitkov
                my weather widget sync as usual

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                1 Reply Last reply Reply Quote 1
                • D Offline
                  dynamitkov @isazi
                  last edited by

                  Hi @isazi,
                  thanks for the advise.

                  It was because of location permission.

                  Thanks a lot.

                  You made me happy again.

                  Wish you nice day.

                  Regards,
                  Dimitar

                  1 Reply Last reply Reply Quote 1
                  • arooldaaA Offline
                    arooldaa
                    last edited by

                    Well, I have the issue again. The same behaviour- one day delay.

                    In fact, soft reset didn’t help. Still old values on the watch compared to updated ones at SA.

                    Felix FelicisF 1 Reply Last reply Reply Quote 0
                    • Felix FelicisF Offline
                      Felix Felicis @arooldaa
                      last edited by

                      @arooldaa I never had any sync issues before and since 2-3 days I have them too. 😞 Maybe cause I’m a Suunto app beta tester?

                      sartoricS 1 Reply Last reply Reply Quote 0
                      • sartoricS Offline
                        sartoric Moderator @Felix Felicis
                        last edited by sartoric

                        @Felix-0
                        I’m on the latest stable firmware and beta app
                        No issue with sync afaik

                        SVTS - 2.40.38
                        SSSWHR BARO Amber - 2.8.32
                        Samsung A5 2016 - Android 7.0
                        Samsung A33 2022 - Android 14 - One UI 6.1
                        Suunto App Android 5.2.5 beta
                        Suunto App IOs 2.45.0 (19123) beta on MBP M1

                        1 Reply Last reply Reply Quote 0
                        • vjakubV Offline
                          vjakub
                          last edited by

                          Just noticed an unpleasant bug with this firmware. When I pause the watch (SR) during biking, after a some time (about one hour) it will restart itself. Not sure if it is related but I was wearing Polar HR.

                          It has happened two times already. Suddenly you just see a Suunto booting logo. In both cases the activity was not lost. Anyone else with this issue?

                          isaziI 1 Reply Last reply Reply Quote 0
                          • isaziI Online
                            isazi Moderator @vjakub
                            last edited by

                            @vjakub I will try to reproduce. So just pause for a long time during activity, right?

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            vjakubV 1 Reply Last reply Reply Quote 1
                            • vjakubV Offline
                              vjakub @isazi
                              last edited by

                              @isazi Correct. I wasn’t doing anything else with the watch or SA.

                              isaziI 2 Replies Last reply Reply Quote 1
                              • isaziI Online
                                isazi Moderator @vjakub
                                last edited by

                                @vjakub my Race has been paused for 1:30 already, with no crash. I’ll keep going.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                1 Reply Last reply Reply Quote 1
                                • F Offline
                                  false Bronze Member
                                  last edited by false

                                  I think 2.33.16 is in production already, since it has public release notes. Unluckily installed it on my 9pp. The result - unable to start an exercise (freezes on “loading…” screen), unable to set custom sport modes through an app (eternal loading spinner). Well done lads, quality software as usual. Why every update is like a russian roulette?

                                  I bet it happened because of the fact that every new update erases my custom sport modes and because this time I had only one in shortlist this collision has happened.

                                  1 Reply Last reply Reply Quote 0
                                  • isaziI Online
                                    isazi Moderator @vjakub
                                    last edited by

                                    @vjakub stopped the activity after 2:30 of pause. So, it’s either fixed in the new firmware, or there is something particular in your case that I cannot replicate, like the H10 sensor.

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    EzioAuditoreE 1 Reply Last reply Reply Quote 1
                                    • EzioAuditoreE Offline
                                      EzioAuditore Gold Members @isazi
                                      last edited by

                                      @isazi I have H10 I can try this the next week. Any other settings we should take into account?

                                      • Are you wearing the H10 all the time while in pause?
                                      • any route following,
                                      • suunto plus
                                      • battery?

                                      Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                      Suunto Wing

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