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    Beta firmware for sync issues 2.33.16

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    • W Offline
      wurzlsepp Bronze Member @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos
      Thank you for your work! And generally, I also appreciate that there is more communication, some surveys and even some Betas now, a good new direction! I think many of us here are happy to help, if we know how and what’s going on roughly 🙂

      1 Reply Last reply Reply Quote 6
      • D Offline
        dynamitkov
        last edited by

        Hi @Dimitrios-Kanellopoulos,
        just like to share with you that after 2.33.16 software update my Suunto Vertical Titanium Solar doesn’t sync weather with Suunto app.

        So don’t have weather widget.

        I’ve asked for support on support@suunto.com - [ Ticket: 7442314 ] suunto vertical software update issue, but still have no fix suggestions,

        For you info:
        Suunto watch software version: 2.33.16
        Suunto app version: 2.35.7

        As of now I’ve made unpair watch from app and pair them again as well as remove app and install again and soft reset of watch. None of them made any difference.

        Could you please give me an advice how to proceed.

        Thank you in advance

        Regards,
        Dimitar

        isaziI sartoricS 2 Replies Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @dynamitkov
          last edited by

          @dynamitkov if everything else syncs, this has 99% nothing to do with the watch, but with the app. Do you have location permission for your Suunto App?

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          D 1 Reply Last reply Reply Quote 1
          • sartoricS Offline
            sartoric Moderator @dynamitkov
            last edited by

            @dynamitkov
            my weather widget sync as usual

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 14 - One UI 6.1
            Suunto App Android 5.2.5 beta
            Suunto App IOs 2.45.0 (19123) beta on MBP M1

            1 Reply Last reply Reply Quote 1
            • D Offline
              dynamitkov @isazi
              last edited by

              Hi @isazi,
              thanks for the advise.

              It was because of location permission.

              Thanks a lot.

              You made me happy again.

              Wish you nice day.

              Regards,
              Dimitar

              1 Reply Last reply Reply Quote 1
              • arooldaaA Offline
                arooldaa
                last edited by

                Well, I have the issue again. The same behaviour- one day delay.

                In fact, soft reset didn’t help. Still old values on the watch compared to updated ones at SA.

                Felix FelicisF 1 Reply Last reply Reply Quote 0
                • Felix FelicisF Offline
                  Felix Felicis @arooldaa
                  last edited by

                  @arooldaa I never had any sync issues before and since 2-3 days I have them too. 😞 Maybe cause I’m a Suunto app beta tester?

                  sartoricS 1 Reply Last reply Reply Quote 0
                  • sartoricS Offline
                    sartoric Moderator @Felix Felicis
                    last edited by sartoric

                    @Felix-0
                    I’m on the latest stable firmware and beta app
                    No issue with sync afaik

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 14 - One UI 6.1
                    Suunto App Android 5.2.5 beta
                    Suunto App IOs 2.45.0 (19123) beta on MBP M1

                    1 Reply Last reply Reply Quote 0
                    • vjakubV Offline
                      vjakub
                      last edited by

                      Just noticed an unpleasant bug with this firmware. When I pause the watch (SR) during biking, after a some time (about one hour) it will restart itself. Not sure if it is related but I was wearing Polar HR.

                      It has happened two times already. Suddenly you just see a Suunto booting logo. In both cases the activity was not lost. Anyone else with this issue?

                      isaziI 1 Reply Last reply Reply Quote 0
                      • isaziI Offline
                        isazi Moderator @vjakub
                        last edited by

                        @vjakub I will try to reproduce. So just pause for a long time during activity, right?

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        vjakubV 1 Reply Last reply Reply Quote 1
                        • vjakubV Offline
                          vjakub @isazi
                          last edited by

                          @isazi Correct. I wasn’t doing anything else with the watch or SA.

                          isaziI 2 Replies Last reply Reply Quote 1
                          • isaziI Offline
                            isazi Moderator @vjakub
                            last edited by

                            @vjakub my Race has been paused for 1:30 already, with no crash. I’ll keep going.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            1 Reply Last reply Reply Quote 1
                            • F Offline
                              false Bronze Member
                              last edited by false

                              I think 2.33.16 is in production already, since it has public release notes. Unluckily installed it on my 9pp. The result - unable to start an exercise (freezes on “loading…” screen), unable to set custom sport modes through an app (eternal loading spinner). Well done lads, quality software as usual. Why every update is like a russian roulette?

                              I bet it happened because of the fact that every new update erases my custom sport modes and because this time I had only one in shortlist this collision has happened.

                              1 Reply Last reply Reply Quote 0
                              • isaziI Offline
                                isazi Moderator @vjakub
                                last edited by

                                @vjakub stopped the activity after 2:30 of pause. So, it’s either fixed in the new firmware, or there is something particular in your case that I cannot replicate, like the H10 sensor.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                EzioAuditoreE 1 Reply Last reply Reply Quote 1
                                • EzioAuditoreE Offline
                                  EzioAuditore Gold Members @isazi
                                  last edited by

                                  @isazi I have H10 I can try this the next week. Any other settings we should take into account?

                                  • Are you wearing the H10 all the time while in pause?
                                  • any route following,
                                  • suunto plus
                                  • battery?

                                  Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                  Suunto Wing

                                  1 Reply Last reply Reply Quote 0
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