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    solar charging

    Scheduled Pinned Locked Moved Suunto Vertical
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    • R Offline
      riccardo88ve @Brad_Olwin
      last edited by

      Hello everyone, in the end I sent the vertical to a service center… the whole display was replaced … actually the panel had problems… now everything works perfectly.

      Todd DanielczykT 1 Reply Last reply Reply Quote 5
      • Todd DanielczykT Offline
        Todd Danielczyk Gold Members @riccardo88ve
        last edited by

        @riccardo88ve Thank you very much for the follow up and good to hear your Vertical is now working correctly after the repair!👍

        1 Reply Last reply Reply Quote 1
        • Tami999T Online
          Tami999 Silver Members
          last edited by Tami999

          Happened to me today and yesterday. In full sun I have 2/3 rings, not 3/3 like i had in even sunny days than today. Direct sun 29’C, 0 clouds. I’ll probably go like riccardo with that I guess :P. Soft reset doesnt help.

          1 Reply Last reply Reply Quote 0
          • Tami999T Online
            Tami999 Silver Members
            last edited by

            I punched softly watch and so far it works again.

            1 Reply Last reply Reply Quote 1
            • TieutieuT Offline
              Tieutieu Platinum Member
              last edited by

              I wonder If miss something…
              I don’t really use solar charging widget since new UI, because SV battery is so huge that I don’t really care.
              But lately I wanted to see how it collected sun again, during a bike ride…
              I was surprise to see that widget was totally empty whereas it was very sunny. I then notice that widget says that « solar charging is in sleep mode ».
              Never saw that before or read about it.
              Any idea ? For now solar charging is not working anymore.

              IMG_0958.jpeg

              Suunto’s devices at home :
              Vertical titanium solar
              Suunto Race S
              S9pp titanium sand
              Suunto Wing
              S9B titanium Ambassador edition, A3P, X6

              sartoricS 1 Reply Last reply Reply Quote 0
              • sartoricS Offline
                sartoric Moderator @Tieutieu
                last edited by

                @Tieutieu
                It’s always in IDLE status when there is no sufficient light.

                But in your case it could be stuck, did you try a soft reset ?

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                TieutieuT 2 Replies Last reply Reply Quote 0
                • TieutieuT Offline
                  Tieutieu Platinum Member @sartoric
                  last edited by

                  @sartoric OK thanks for your answer I didn’t know that. I try a soft reset.
                  When you mean stuck, does that means that widget is stucked ? or solar charging and widget are stucked ?

                  Suunto’s devices at home :
                  Vertical titanium solar
                  Suunto Race S
                  S9pp titanium sand
                  Suunto Wing
                  S9B titanium Ambassador edition, A3P, X6

                  sartoricS 1 Reply Last reply Reply Quote 0
                  • sartoricS Offline
                    sartoric Moderator @Tieutieu
                    last edited by

                    @Tieutieu said in solar charging:

                    When you mean stuck, does that means that widget is stucked ? or solar charging and widget are stucked ?

                    maybe both, who knows 😁

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 14 - One UI 6.1
                    Suunto App Android 5.2.5 beta
                    Suunto App IOs 2.45.0 (19123) beta on MBP M1

                    1 Reply Last reply Reply Quote 0
                    • TieutieuT Offline
                      Tieutieu Platinum Member @sartoric
                      last edited by

                      @sartoric I just did a soft reset. It’s full sun out there. Still “sleep mode displayed”, not indication of solar charging.
                      I’ll wait for next update.

                      Suunto’s devices at home :
                      Vertical titanium solar
                      Suunto Race S
                      S9pp titanium sand
                      Suunto Wing
                      S9B titanium Ambassador edition, A3P, X6

                      Tami999T 1 Reply Last reply Reply Quote 0
                      • Tami999T Online
                        Tami999 Silver Members @Tieutieu
                        last edited by

                        @Tieutieu said in solar charging:

                        @sartoric I just did a soft reset. It’s full sun out there. Still “sleep mode displayed”, not indication of solar charging.
                        I’ll wait for next update.

                        Maybe try give it a soft slap. For me worked and since than it works like before. I covered screen and punched it softly on my leg with soft little power 😂

                        @Brad_Olwin said in solar charging:

                        @riccardo88ve May be true, here is last week for mine, no issues. I would contact support.
                        IMG_1249.jpeg IMG_1248.jpeg

                        Brad, what’s that black version of Athletic 5? Never seen. Its Suunto Staff only or something?

                        Brad_OlwinB 1 Reply Last reply Reply Quote 0
                        • TieutieuT Offline
                          Tieutieu Platinum Member
                          last edited by

                          Well, no display of solar charging…but no reason that my watch would be damaged, I more likely think of a bug. I’ll wait for the next update.

                          Suunto’s devices at home :
                          Vertical titanium solar
                          Suunto Race S
                          S9pp titanium sand
                          Suunto Wing
                          S9B titanium Ambassador edition, A3P, X6

                          1 Reply Last reply Reply Quote 1
                          • TieutieuT Offline
                            Tieutieu Platinum Member
                            last edited by Tieutieu

                            Hi, yesterday’s update didn’t changed my issue.
                            I also did a soft reset => no change
                            stop/start => no change
                            Unpin solar widget/soft rest/pinn widget => no change
                            My solar charging still remains in “sleep mode”, no indications of charge, bright sun.
                            It seems that you won’t be able to avoid support😭
                            But don’t know when…I have plenty of races and training in the next months…and I’m not motivated to come back to my S9b ; but I guess I may not have choice.
                            If anyone has a tip that could help me, it would be awesome.
                            I really don’t now when or why it stopped working, it had no special event that could have damaged it

                            Suunto’s devices at home :
                            Vertical titanium solar
                            Suunto Race S
                            S9pp titanium sand
                            Suunto Wing
                            S9B titanium Ambassador edition, A3P, X6

                            EzioAuditoreE 1 Reply Last reply Reply Quote 0
                            • EzioAuditoreE Offline
                              EzioAuditore Gold Members @Tieutieu
                              last edited by

                              @Tieutieu Did you try factory restore? I had gps shifts quite bad not being solved by soft. So as a last resort I did factory. Now the track is spot on.

                              Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                              Suunto Wing

                              TieutieuT 1 Reply Last reply Reply Quote 0
                              • TieutieuT Offline
                                Tieutieu Platinum Member @EzioAuditore
                                last edited by

                                @EzioAuditore not very motivated to do so right now…I’ll try after my big race scheduled by the end of august. Don’t want to loose hrv/vo2/shape and all custom modes for now.
                                Is a hard reset really so different than an update, except factory settings reset ?

                                Suunto’s devices at home :
                                Vertical titanium solar
                                Suunto Race S
                                S9pp titanium sand
                                Suunto Wing
                                S9B titanium Ambassador edition, A3P, X6

                                EzioAuditoreE 1 Reply Last reply Reply Quote 0
                                • EzioAuditoreE Offline
                                  EzioAuditore Gold Members @Tieutieu
                                  last edited by

                                  @Tieutieu I completely understand. But as I said I tried everything and the shift was not going away. After contacting support we decided do a factory before sending the watch. After the hard reset the gps track is spot on. So if is definitely different to the soft

                                  Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                  Suunto Wing

                                  TieutieuT 1 Reply Last reply Reply Quote 0
                                  • TieutieuT Offline
                                    Tieutieu Platinum Member @EzioAuditore
                                    last edited by

                                    @EzioAuditore yep. It will be the « last chance try » before sending it…

                                    Suunto’s devices at home :
                                    Vertical titanium solar
                                    Suunto Race S
                                    S9pp titanium sand
                                    Suunto Wing
                                    S9B titanium Ambassador edition, A3P, X6

                                    Mff73M 1 Reply Last reply Reply Quote 3
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @Tami999
                                      last edited by

                                      @Tami999 said in solar charging:

                                      @Tieutieu said in solar charging:

                                      @sartoric I just did a soft reset. It’s full sun out there. Still “sleep mode displayed”, not indication of solar charging.
                                      I’ll wait for next update.

                                      Maybe try give it a soft slap. For me worked and since than it works like before. I covered screen and punched it softly on my leg with soft little power 😂

                                      @Brad_Olwin said in solar charging:

                                      @riccardo88ve May be true, here is last week for mine, no issues. I would contact support.
                                      IMG_1249.jpeg IMG_1248.jpeg

                                      Brad, what’s that black version of Athletic 5? Never seen. Its Suunto Staff only or something?

                                      That was a gift from a Suunto employee, it is an Ambassador strap and can’t be purchased. I was lucky!

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      1 Reply Last reply Reply Quote 1
                                      • Mff73M Offline
                                        Mff73 @Tieutieu
                                        last edited by

                                        @Tieutieu said in solar charging:

                                        @EzioAuditore yep. It will be the « last chance try » before sending it…

                                        I saw one advice about gently tap your watch on something. Did you try? Maybe solar panel has some little disconnection which could be temporarily fixed like this, or at least tend to prove that it is HW issue?

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        TieutieuT 1 Reply Last reply Reply Quote 0
                                        • TieutieuT Offline
                                          Tieutieu Platinum Member @Mff73
                                          last edited by

                                          @Mff73 I haven’t really tried yet that but I’m really skeptical about that…
                                          I’m wondering how and when it stopped working.
                                          Battery life of the SV is so huge and we had so few sun past months that I never had questionned the solar charging !

                                          Suunto’s devices at home :
                                          Vertical titanium solar
                                          Suunto Race S
                                          S9pp titanium sand
                                          Suunto Wing
                                          S9B titanium Ambassador edition, A3P, X6

                                          Mff73M 1 Reply Last reply Reply Quote 0
                                          • Mff73M Offline
                                            Mff73 @Tieutieu
                                            last edited by

                                            I would be skeptical as well, but it doesn’t cost any buck to try 😋.
                                            I don’t have solar here (nor so much sun 😬) so I am not used to such behaviours to help more. Just reading some not so silly tricks here and there 😎.

                                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                            Suunto Vertical all black
                                            Wife : S9PP
                                            SA: Always the latest beta :)
                                            Android 13, Galaxy S205G

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