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    Sleep tracking dos not work after update

    Scheduled Pinned Locked Moved Suunto Vertical
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    • sartoricS Offline
      sartoric Moderator @dreamer_
      last edited by sartoric

      @dreamer_
      yep the tracking was fine, at least the duration of it.

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.2.5 beta
      Suunto App IOs 2.45.0 (19123) beta on MBP M1

      dreamer_D 1 Reply Last reply Reply Quote 1
      • dreamer_D Offline
        dreamer_ @sartoric
        last edited by dreamer_

        @sartoric I Will check again tonight for sure. If I have the issue again, I’d like to help giving my logs or whatever is needed.

        Thanks

        1 Reply Last reply Reply Quote 0
        • I Offline
          Iggge
          last edited by

          Do a soft reset. Mine works just fine (almost every time)

          dreamer_D 1 Reply Last reply Reply Quote 1
          • dreamer_D Offline
            dreamer_ @Iggge
            last edited by dreamer_

            @Iggge It worked!! Today the tracking is just perfect.

            IMG_20240705_063621.jpg IMG_20240705_063601.jpg

            My bpm are a bit higher today (I have an exam and I’m not sleeping as much as I should)

            @sartoric today I have the same info in the watch and the app but in the app I see in the first capture a minimum of 40 and in the second a minimum of 39. The watch says 40

            dreamer_D 1 Reply Last reply Reply Quote 0
            • dreamer_D Offline
              dreamer_ @dreamer_
              last edited by dreamer_

              Today the sleep tracking was again not accurate, after the update. It is not that bad like the first night (which was totally wrong), but It did not track correctly the sleep.

              So from 3 days, I have a very bad tracking, a good one (after reset) and a not good one.

              IMG_20240706_102218.jpg IMG_20240706_102155.jpg

              The watch detects that I’m sleeping at 1:19am but as you can see in the HR data, that is not true.

              These accuracy issues are only happening after the update. Everything was fine before the update. All that I know is that I’m in the HR affected range of the update.

              ManueleM 1 Reply Last reply Reply Quote 1
              • ManueleM Offline
                Manuele @dreamer_
                last edited by Manuele

                @dreamer_ Hi,

                I am in the HR range of the update too, and, for now, I did not experience major differences from before, it seems that it is more precise in the awake time. Still it is not perfect, and I wish they will solve the licensing deal to obtain sleep stages and nap detection

                Suunto Vertical Titanium Solar

                dreamer_D 1 Reply Last reply Reply Quote 1
                • dreamer_D Offline
                  dreamer_ @Manuele
                  last edited by

                  @Manuele thanks for the report. I will check again tonight restarting the watch perhaps. There’s something there different. But these days, with an exam there, I’m also more nervous than usual.
                  I hope they can solve those licesing issues too. At the end, the Vertical is the best watch of the brand and that should be sorted, if possible.

                  dreamer_D 1 Reply Last reply Reply Quote 1
                  • dreamer_D Offline
                    dreamer_ @dreamer_
                    last edited by dreamer_

                    Last two days sleep tracking has been pretty solid. It is not 100% accurate but is definitively better as those two days I reported.

                    Btw. About that licensing issues, which is the problem exactly? The Race S seems to have the same algorythms as the Race has.
                    Thanks

                    Mff73M 1 Reply Last reply Reply Quote 0
                    • Mff73M Offline
                      Mff73 @dreamer_
                      last edited by

                      @dreamer_
                      Interpolate for new watches.
                      https://forum.suunto.com/post/131343

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      dreamer_D 1 Reply Last reply Reply Quote 1
                      • dreamer_D Offline
                        dreamer_ @Mff73
                        last edited by dreamer_

                        @Mff73 thanks. Very interesting that feedback. So it’s just a matter of time.

                        The only thing perhaps I don’t agree, is the strategy of keeping the (for now) worse algorythm just only in their best watch. I’m not sure if it’s fair for the people that bought the Vertical. But Suunto knows more those whys than us, of course.

                        Mff73M 1 Reply Last reply Reply Quote 0
                        • Mff73M Offline
                          Mff73 @dreamer_
                          last edited by

                          @dreamer_
                          Read better 😉, maybe it is not only suunto wishes, but also some contractual constraints.
                          No insights here, but if a model was designed and “negociated” with certain “licensed” feature, it might be difficult to do without (legally speaking).

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          dreamer_D 1 Reply Last reply Reply Quote 1
                          • dreamer_D Offline
                            dreamer_ @Mff73
                            last edited by

                            @Mff73 I see. My “engrish” sometimes is not the best, you know 😉

                            dreamer_D 1 Reply Last reply Reply Quote 0
                            • dreamer_D Offline
                              dreamer_ @dreamer_
                              last edited by dreamer_

                              Just to add that this night the watch detected that I was sleeping at 1:40am. It is a hit and miss at the end. It somehow works but since the update , it is not as accurate as it should be (at least for me).

                              I 1 Reply Last reply Reply Quote 1
                              • I Offline
                                Iggge @dreamer_
                                last edited by

                                @dreamer_ sleep tracking is alot better now than it was one year ago. Since Suunto 9 the sleep tracking heve been absolutely useless. After a 8h sleep it only registered about 2h.

                                Now with my Vertical I get about 6h of sleep after about 7-8 hours, sometimes 8/8 hours

                                dreamer_D 1 Reply Last reply Reply Quote 1
                                • dreamer_D Offline
                                  dreamer_ @Iggge
                                  last edited by

                                  @Iggge I see. This is exactly what is happening. Sometimes it seems accurate while others there are some sleep hours missing. We were supposed to buy the watch without a bug there. I don’t find this crucial and I can live with it but this should be improved

                                  I 1 Reply Last reply Reply Quote 0
                                  • I Offline
                                    Iggge @dreamer_
                                    last edited by

                                    @dreamer_ Yea, it’s not crucial but still useful.
                                    Tonight I got 4 hours instead of 8 hours. But to be fair this night was hard since I had to go up in the middle of the night to help my kid, and after 20 min go back to sleep

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