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    Sleep tracking dos not work after update

    Scheduled Pinned Locked Moved Suunto Vertical
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    • JosaipluJ Offline
      Josaiplu Bronze Member @dreamer_
      last edited by

      @dreamer_ Hi
      I just check and my tracking went fine, duration is spot on and I just got my report with the sleep score
      Maybe punctual issue ? Have a nice day

      dreamer_D 1 Reply Last reply Reply Quote 0
      • dreamer_D Offline
        dreamer_ @Josaiplu
        last edited by

        @Josaiplu It is very strange and in fact the first (and only) day since I have the watch that I have had this issue. It was fine before.

        What is your HR while sleeping? The changes are for those below 40. Thanks for the answer.

        JosaipluJ 1 Reply Last reply Reply Quote 0
        • JosaipluJ Offline
          Josaiplu Bronze Member @dreamer_
          last edited by

          @dreamer_ My resting HR is 50-55 so could be linked to your range indeed

          dreamer_D 1 Reply Last reply Reply Quote 0
          • dreamer_D Offline
            dreamer_ @Josaiplu
            last edited by

            @Josaiplu the changes are from those who have 40 or less bpm. That is not your range.

            These are the proves that sleep did not work:

            The HR is tracked ok during the sleep. Here you can see the 6 hours of the sleep:

            5bfe5b8b-0e35-47dd-b848-c05b165348c2-image.png

            That means that the HR meassurements are fine. HR was tracked during the sleep

            And here is the sleep report, which is broken:

            861d7938-a116-40b0-9eaa-91c101cdb601-image.png

            Todd DanielczykT 1 Reply Last reply Reply Quote 0
            • Todd DanielczykT Offline
              Todd Danielczyk Gold Members @dreamer_
              last edited by

              @dreamer_ mine seemed to be fine this morning.

              1000120502.jpg

              dreamer_D 1 Reply Last reply Reply Quote 0
              • dreamer_D Offline
                dreamer_ @Todd Danielczyk
                last edited by

                @Todd-Danielczyk The same I was telling @Josaiplu . The changes in firmware for sleep tracking are for those that have 40 bpm or less. That is not your case either.

                1 Reply Last reply Reply Quote 1
                • sartoricS Offline
                  sartoric Moderator
                  last edited by

                  I got the same figures (41/38) in the app , that could be a funny coincidence or a bug 😁

                  In the watch 39/38

                  SVTS - 2.40.38
                  SSSWHR BARO Amber - 2.8.32
                  Samsung A5 2016 - Android 7.0
                  Samsung A33 2022 - Android 14 - One UI 6.1
                  Suunto App Android 5.2.5 beta
                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                  dreamer_D 1 Reply Last reply Reply Quote 1
                  • dreamer_D Offline
                    dreamer_ @sartoric
                    last edited by dreamer_

                    @sartoric in fact as you can see, I have 40/38 in my watch and 41/38 in the app. With your similar bmp, your sleep tracking was fine?

                    Thanks!

                    sartoricS 1 Reply Last reply Reply Quote 0
                    • sartoricS Offline
                      sartoric Moderator @dreamer_
                      last edited by sartoric

                      @dreamer_
                      yep the tracking was fine, at least the duration of it.

                      SVTS - 2.40.38
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 14 - One UI 6.1
                      Suunto App Android 5.2.5 beta
                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                      dreamer_D 1 Reply Last reply Reply Quote 1
                      • dreamer_D Offline
                        dreamer_ @sartoric
                        last edited by dreamer_

                        @sartoric I Will check again tonight for sure. If I have the issue again, I’d like to help giving my logs or whatever is needed.

                        Thanks

                        1 Reply Last reply Reply Quote 0
                        • I Offline
                          Iggge
                          last edited by

                          Do a soft reset. Mine works just fine (almost every time)

                          dreamer_D 1 Reply Last reply Reply Quote 1
                          • dreamer_D Offline
                            dreamer_ @Iggge
                            last edited by dreamer_

                            @Iggge It worked!! Today the tracking is just perfect.

                            IMG_20240705_063621.jpg IMG_20240705_063601.jpg

                            My bpm are a bit higher today (I have an exam and I’m not sleeping as much as I should)

                            @sartoric today I have the same info in the watch and the app but in the app I see in the first capture a minimum of 40 and in the second a minimum of 39. The watch says 40

                            dreamer_D 1 Reply Last reply Reply Quote 0
                            • dreamer_D Offline
                              dreamer_ @dreamer_
                              last edited by dreamer_

                              Today the sleep tracking was again not accurate, after the update. It is not that bad like the first night (which was totally wrong), but It did not track correctly the sleep.

                              So from 3 days, I have a very bad tracking, a good one (after reset) and a not good one.

                              IMG_20240706_102218.jpg IMG_20240706_102155.jpg

                              The watch detects that I’m sleeping at 1:19am but as you can see in the HR data, that is not true.

                              These accuracy issues are only happening after the update. Everything was fine before the update. All that I know is that I’m in the HR affected range of the update.

                              ManueleM 1 Reply Last reply Reply Quote 1
                              • ManueleM Offline
                                Manuele @dreamer_
                                last edited by Manuele

                                @dreamer_ Hi,

                                I am in the HR range of the update too, and, for now, I did not experience major differences from before, it seems that it is more precise in the awake time. Still it is not perfect, and I wish they will solve the licensing deal to obtain sleep stages and nap detection

                                Suunto Vertical Titanium Solar

                                dreamer_D 1 Reply Last reply Reply Quote 1
                                • dreamer_D Offline
                                  dreamer_ @Manuele
                                  last edited by

                                  @Manuele thanks for the report. I will check again tonight restarting the watch perhaps. There’s something there different. But these days, with an exam there, I’m also more nervous than usual.
                                  I hope they can solve those licesing issues too. At the end, the Vertical is the best watch of the brand and that should be sorted, if possible.

                                  dreamer_D 1 Reply Last reply Reply Quote 1
                                  • dreamer_D Offline
                                    dreamer_ @dreamer_
                                    last edited by dreamer_

                                    Last two days sleep tracking has been pretty solid. It is not 100% accurate but is definitively better as those two days I reported.

                                    Btw. About that licensing issues, which is the problem exactly? The Race S seems to have the same algorythms as the Race has.
                                    Thanks

                                    Mff73M 1 Reply Last reply Reply Quote 0
                                    • Mff73M Online
                                      Mff73 @dreamer_
                                      last edited by

                                      @dreamer_
                                      Interpolate for new watches.
                                      https://forum.suunto.com/post/131343

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      dreamer_D 1 Reply Last reply Reply Quote 1
                                      • dreamer_D Offline
                                        dreamer_ @Mff73
                                        last edited by dreamer_

                                        @Mff73 thanks. Very interesting that feedback. So it’s just a matter of time.

                                        The only thing perhaps I don’t agree, is the strategy of keeping the (for now) worse algorythm just only in their best watch. I’m not sure if it’s fair for the people that bought the Vertical. But Suunto knows more those whys than us, of course.

                                        Mff73M 1 Reply Last reply Reply Quote 0
                                        • Mff73M Online
                                          Mff73 @dreamer_
                                          last edited by

                                          @dreamer_
                                          Read better 😉, maybe it is not only suunto wishes, but also some contractual constraints.
                                          No insights here, but if a model was designed and “negociated” with certain “licensed” feature, it might be difficult to do without (legally speaking).

                                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                          Suunto Vertical all black
                                          Wife : S9PP
                                          SA: Always the latest beta :)
                                          Android 13, Galaxy S205G

                                          dreamer_D 1 Reply Last reply Reply Quote 1
                                          • dreamer_D Offline
                                            dreamer_ @Mff73
                                            last edited by

                                            @Mff73 I see. My “engrish” sometimes is not the best, you know 😉

                                            dreamer_D 1 Reply Last reply Reply Quote 0
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