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    Suunto Race S general discussion

    Scheduled Pinned Locked Moved Suunto Race S
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    • B Offline
      bnorthrop
      last edited by

      I got my Race S last Friday and I really love it! I’ve been using a Suunto 9 Peak Ti and before that a Spartan Sport, an Ambit, and my first was an Altimax. I love Suunto watches.

      The only problem I’ve been having so far is with the map. For some reason it’s not showing up for me. I live in Connecticut and have downloaded the Connecticut map. I’m running the latest version 2.35.36. I’ve tried a soft reset several times. I’ve deleted and re-downloaded the Connecticut map. Yet still no map shows up during activities or in general.

      For example, here is what I see for the map screen during a bike activity yesterday:
      SuuntoRaceS.jpg
      I have a good GPS signal, the compass is calibrated, I’m getting a GPS track, the software is current, it was a beautifully clear day, everything up-to-date, I confirmed the Connecticut map was downloaded, I synced with the Suunto app right before the activity, etc.

      This has been the case for all my rides, runs, and open water swims since I got the watch. The map hasn’t shown up for any of them, and it also doesn’t show up when not doing an activity.

      Any suggestions??

      isaziI 1 Reply Last reply Reply Quote 0
      • isaziI Offline
        isazi Moderator @bnorthrop
        last edited by

        @bnorthrop have you tried with a reboot first?

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        EzioAuditoreE 1 Reply Last reply Reply Quote 0
        • EzioAuditoreE Offline
          EzioAuditore Gold Members @isazi
          last edited by

          @isazi I think he stated several soft resets 🙂

          Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
          Suunto Wing

          isaziI 1 Reply Last reply Reply Quote 1
          • isaziI Offline
            isazi Moderator @EzioAuditore
            last edited by

            @EzioAuditore then I would suggest a hard reset, or contact support. Not sure if there is anything wrong with the Connecticut map, or the particular area where @bnorthrop is

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            B 1 Reply Last reply Reply Quote 0
            • B Offline
              bnorthrop @isazi
              last edited by

              @isazi Thank you. I was hoping to avoid a hard reset simply out of laziness; I had already downloaded several maps, set up custom sport modes, etc. which I would have to do again with a hard reset. But I went ahead with a hard reset yesterday and now the map shows up perfectly both in general and during activities. So that’s good!

              However, I’ve now had two other weird things happen. Last night I was riding my bike on the turbo trainer and about 1 hour into the ride I noticed the screen on my Race S had frozen (none of the data fields were changing, not even the time). None of the buttons worked either: I couldn’t pause, lap, or change the screen. Eventually I held the upper right button to initiate a soft reset. Once it booted up it had recorded the time of the activity, but none of the heart rate data. Weird.

              Then this morning I did an open water swim and the Race S stopped recording a GPS track part way through. The time and heart were still recorded, but the GPS stopped about 400 m from where I actually finished (it thought I finished in the middle of the lake!).

              I also did a trail run at lunch today and the Race S recorded everything perfectly, so hopefully the trainer ride and open water swim were just fluke events. Fingers crossed!

              1 Reply Last reply Reply Quote 1
              • Tomi NieminenT Offline
                Tomi Nieminen @Michal747
                last edited by

                @Michal747

                I’ve got same kind of situation too with Race S.
                After doing that it went to “Service Mode” where I could restart the watch by holding upper button 12 sec.

                That didn’t help and it went again to Service Mode. Second time I reset the watch to Factory Settings after new restart. That helped for 10 to 15 min.

                After that I sent the watch to Suunto service and they replaced it with a new Race S and that worked as it should…

                …until today, after two weeks, it started doing same thing again. But tis time it doesn’t do anything. It just stays in Service Mode… 😕

                I’m using 24/7 heart rate monitoring and HRV measuring at nights, if that fills some memory quota too full. This could be relating with some setting I have, If this is not a problem with all Race S users…
                …or I’m just that lucky to get two broken watches in a row…

                I hope the core reason is found and fixed soon. Hopefully in next SW update.

                J 1 Reply Last reply Reply Quote 0
                • F Offline
                  far-blue Bronze Member
                  last edited by far-blue

                  I’ve only ever had crashing issues with suunto watches when a suunto plus app is involved - I don’t suppose either of you were using suunto plus apps were you?

                  Tomi NieminenT 1 Reply Last reply Reply Quote 0
                  • F Offline
                    Fabii85
                    last edited by

                    Does the S have running estimated and does it shoe your lactate threshold?

                    isaziI 1 Reply Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator @Fabii85
                      last edited by

                      @Fabii85 yes, same as Race and Ocean.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      F G 2 Replies Last reply Reply Quote 1
                      • F Offline
                        far-blue Bronze Member @isazi
                        last edited by

                        @isazi I can see the race estimates on my S but I’ve not found the lactate threshold - where’s it hiding?

                        DesdinovaD isaziI 2 Replies Last reply Reply Quote 1
                        • DesdinovaD Offline
                          Desdinova Bronze Member @far-blue
                          last edited by

                          @far-blue On mine its below the race estimates - if you’re not seeing it, try doing a LT test via the S+ app

                          1 Reply Last reply Reply Quote 1
                          • isaziI Offline
                            isazi Moderator @far-blue
                            last edited by

                            @far-blue if you do not see it, it is because the algorithm does not have enough confidence to give you a value. And, the quality of this algorithm is very bad IMHO. Better wait a couple of weeks and get something better than that.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            1 Reply Last reply Reply Quote 2
                            • G Offline
                              gerstlauer Bronze Member @isazi
                              last edited by gerstlauer

                              @isazi I haven’t ever seen Lactate Threshold on the Race S, despite logging hundreds of km of running. I’m aware it’s on the Race, but is it supposed to be on the Race S also (not including the anaerobic threshold plus app)?

                              isaziI 1 Reply Last reply Reply Quote 1
                              • isaziI Offline
                                isazi Moderator @gerstlauer
                                last edited by

                                @Matt-Cooper-Kay I would need to ask, I was under the impression that Race S licensed the same algorithms of the Race, but could be that this is not the case (I would actually hope so, that threshold algorithm is not useful)

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                1 Reply Last reply Reply Quote 4
                                • marvelousspeedyM Offline
                                  marvelousspeedy
                                  last edited by

                                  Hey there ✌️

                                  Whats with the digital crown are there any common problems when it gets dirty? I had a Samsung Smartwatch years ago and i had much problem at the crown with dirt and saltwater.

                                  I am working a lot with sand thats my problem…

                                  Thanks for your answer.

                                  Stoke80S 1 Reply Last reply Reply Quote 0
                                  • Stoke80S Offline
                                    Stoke80 @marvelousspeedy
                                    last edited by

                                    Hi there

                                    I think the sleep report in the morning on the Suunto Race S has too much of a delay (e.g. compared to the Suunto Vertical). With the Vertical, I received it quite quickly after getting up. With the Race S it takes about 10 minutes.

                                    This morning I didn’t get a report at all because I put the watch on the charger about five minutes after getting up (this is my personal error analysis)

                                    Basically, however, sleep tracking works for me without any problems.

                                    Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S

                                    1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      suuntastic Bronze Member
                                      last edited by

                                      Think there could be something special with the beginning of UTMB week next monday 😀

                                      1 Reply Last reply Reply Quote 1
                                      • D Online
                                        dulko79
                                        last edited by

                                        News about Race S Titanium about to be kicked off next week is circulating Reddit. 😄

                                        App: beta
                                        Phone: Iphone
                                        iOS

                                        Ze StuartZ 1 Reply Last reply Reply Quote 3
                                        • Ze StuartZ Offline
                                          Ze Stuart Gold Members @dulko79
                                          last edited by

                                          @dulko79 stands to reason: I just bought the purple Race, after losing a battle of wills waiting for the Ti Race S.

                                          @suuntastic they’ve released a UTMB S+ app, so you can see how far you’ve run compared to the total distance of UTMB.

                                          https://zulusierra.co

                                          1 Reply Last reply Reply Quote 1
                                          • B Offline
                                            Bexs2247
                                            last edited by

                                            Anyone else in the pro club with Suunto and receive discounted prices?

                                            I’ve just logged in to order a race S and it doesn’t have the discount applied but the normal race does. Just wondered if anyone knew why.

                                            isaziI 1 Reply Last reply Reply Quote 0
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