• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

Suunto Vertical HR and Sleep Tracking Stopped

Scheduled Pinned Locked Moved Suunto Vertical
13 Posts 7 Posters 1.3k Views 8 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • M Offline
    mertobuntu
    last edited by 13 Aug 2024, 09:40

    Hi Team,

    I am a new Suunto forum user.
    I have a Suunto Vertical Titanium Solar version with (2.35.34 ) firmware.
    I have problem my Suunto vertical randomly stopped hr and sleep tracking.
    I checked watch under hr green light was closed.

    Watch after restart problem is solved. This problem repeat 6-7 times randomly.

    I reset the watch this morning and retry setup.

    Is there anyone experiencing this problem?

    by the way this problem is it possible hardware .etc ?

    Thanks.

    I 1 Reply Last reply 27 Aug 2024, 21:49 Reply Quote 1
    • M Offline
      martintrail Silver Members
      last edited by 13 Aug 2024, 11:51

      I have the same problem with Race

      Vertical Titanium Solar

      M D 2 Replies Last reply 13 Aug 2024, 12:23 Reply Quote 1
      • M Offline
        mertobuntu @martintrail
        last edited by 13 Aug 2024, 12:23

        @martintrail by then maybe firmware bug.

        1 Reply Last reply Reply Quote 1
        • M Offline
          martintrail Silver Members
          last edited by 14 Aug 2024, 14:03

          Today I noticed that Race stopped taking my heart rate during activity about halfway through the run. I’ll try restarting, but I’m really tired of it.

          Screenshot 2024-08-14 160206.png

          Vertical Titanium Solar

          M 1 Reply Last reply 15 Aug 2024, 08:02 Reply Quote 0
          • M Offline
            mertobuntu @martintrail
            last edited by 15 Aug 2024, 08:02

            @martintrail said in Suunto Vertical HR and Sleep Tracking Stopped:

            Today I noticed that Race stopped taking my heart rate during activity about halfway through the run. I’ll try restarting, but I’m really tired of it.

            I fabric reset my watch.
            I don’t have any problem this time… I monitoring my watch.
            If you want try this method.

            BR

            S 1 Reply Last reply 21 Aug 2024, 23:28 Reply Quote 1
            • D Offline
              dominick @martintrail
              last edited by 16 Aug 2024, 15:29

              @martintrail Same issue with the vertical. All support suggest is shipping it in for repair. The latest firmware has a lot of bugs

              1 Reply Last reply Reply Quote 1
              • S Offline
                Siegl @mertobuntu
                last edited by 21 Aug 2024, 23:28

                I had same issue since updating Suunto Vertical Titan Solar with firmware 2.35.34. I had to reboot my watch every time for using I integrated HR after watch went into deep battery power saving at night. I reset my watch to factory settings, and problem seems to be solved so far. I will give an update as soon as I have success for longer time. But to Suunto Team: guys, honestly - I am buying some special sports equipment for €700 to use it for mountaineering and not for playing and being test person. Develop your equipment, give it to 500 mountain guides and sports professionals for free, test and improve it for one year and go to the market after that testing phase. I am tired to pay so much money for “green bananas”!

                M I 2 Replies Last reply 22 Aug 2024, 08:23 Reply Quote 4
                • M Offline
                  martintrail Silver Members @Siegl
                  last edited by 22 Aug 2024, 08:23

                  @Siegl Totally agree.

                  Vertical Titanium Solar

                  1 Reply Last reply Reply Quote 0
                  • I Offline
                    isazi Moderator @Siegl
                    last edited by 22 Aug 2024, 08:33

                    @Siegl there is an update coming in the next weeks, and what you describe does not seem to happen with the new firmware, so whatever it is seems fixed (or user specific). I would say the update is not far away.

                    And yes, Suunto already gives away watches to hundreds of sponsored athletes, ambassadors, and testers 😄

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    M K 2 Replies Last reply 24 Aug 2024, 20:10 Reply Quote 3
                    • M Offline
                      mertobuntu @isazi
                      last edited by 24 Aug 2024, 20:10

                      @isazi sorry but Very Annoying

                      1 Reply Last reply Reply Quote 1
                      • K Offline
                        kamarasm Bronze Member @isazi
                        last edited by 27 Aug 2024, 20:33

                        @isazi Until that, the easiest way to recover OHR, just put the watch to the charger for some sec 😉

                        It works with Race and Vertical as well 🙂

                        1 Reply Last reply Reply Quote 0
                        • I Offline
                          Iggge @mertobuntu
                          last edited by 27 Aug 2024, 21:49

                          @mertobuntu It happened to me to last night. First time for me

                          M 1 Reply Last reply 29 Aug 2024, 08:10 Reply Quote 0
                          • M Offline
                            mertobuntu @Iggge
                            last edited by 29 Aug 2024, 08:10

                            @Iggge It happens especially when I take it off my arm and put it back on after a while.

                            1 Reply Last reply Reply Quote 0
                            7 out of 13
                            • First post
                              7/13
                              Last post

                            Suunto Terms | Privacy Policy

                              This community forum collects and processes your personal information.
                              consent.not_received