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Suunto Vertical HR and Sleep Tracking Stopped

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  • M Offline
    martintrail Silver Members
    last edited by 14 Aug 2024, 14:03

    Today I noticed that Race stopped taking my heart rate during activity about halfway through the run. I’ll try restarting, but I’m really tired of it.

    Screenshot 2024-08-14 160206.png

    Vertical Titanium Solar

    M 1 Reply Last reply 15 Aug 2024, 08:02 Reply Quote 0
    • M Offline
      mertobuntu @martintrail
      last edited by 15 Aug 2024, 08:02

      @martintrail said in Suunto Vertical HR and Sleep Tracking Stopped:

      Today I noticed that Race stopped taking my heart rate during activity about halfway through the run. I’ll try restarting, but I’m really tired of it.

      I fabric reset my watch.
      I don’t have any problem this time… I monitoring my watch.
      If you want try this method.

      BR

      S 1 Reply Last reply 21 Aug 2024, 23:28 Reply Quote 1
      • D Offline
        dominick @martintrail
        last edited by 16 Aug 2024, 15:29

        @martintrail Same issue with the vertical. All support suggest is shipping it in for repair. The latest firmware has a lot of bugs

        1 Reply Last reply Reply Quote 1
        • S Offline
          Siegl @mertobuntu
          last edited by 21 Aug 2024, 23:28

          I had same issue since updating Suunto Vertical Titan Solar with firmware 2.35.34. I had to reboot my watch every time for using I integrated HR after watch went into deep battery power saving at night. I reset my watch to factory settings, and problem seems to be solved so far. I will give an update as soon as I have success for longer time. But to Suunto Team: guys, honestly - I am buying some special sports equipment for €700 to use it for mountaineering and not for playing and being test person. Develop your equipment, give it to 500 mountain guides and sports professionals for free, test and improve it for one year and go to the market after that testing phase. I am tired to pay so much money for “green bananas”!

          M I 2 Replies Last reply 22 Aug 2024, 08:23 Reply Quote 4
          • M Offline
            martintrail Silver Members @Siegl
            last edited by 22 Aug 2024, 08:23

            @Siegl Totally agree.

            Vertical Titanium Solar

            1 Reply Last reply Reply Quote 0
            • I Offline
              isazi Moderator @Siegl
              last edited by 22 Aug 2024, 08:33

              @Siegl there is an update coming in the next weeks, and what you describe does not seem to happen with the new firmware, so whatever it is seems fixed (or user specific). I would say the update is not far away.

              And yes, Suunto already gives away watches to hundreds of sponsored athletes, ambassadors, and testers 😄

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              M K 2 Replies Last reply 24 Aug 2024, 20:10 Reply Quote 3
              • M Offline
                mertobuntu @isazi
                last edited by 24 Aug 2024, 20:10

                @isazi sorry but Very Annoying

                1 Reply Last reply Reply Quote 1
                • K Offline
                  kamarasm Bronze Member @isazi
                  last edited by 27 Aug 2024, 20:33

                  @isazi Until that, the easiest way to recover OHR, just put the watch to the charger for some sec 😉

                  It works with Race and Vertical as well 🙂

                  1 Reply Last reply Reply Quote 0
                  • I Offline
                    Iggge @mertobuntu
                    last edited by 27 Aug 2024, 21:49

                    @mertobuntu It happened to me to last night. First time for me

                    M 1 Reply Last reply 29 Aug 2024, 08:10 Reply Quote 0
                    • M Offline
                      mertobuntu @Iggge
                      last edited by 29 Aug 2024, 08:10

                      @Iggge It happens especially when I take it off my arm and put it back on after a while.

                      1 Reply Last reply Reply Quote 0
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