Battery drain

[t-Dox]

@Mff73 said in Battery drain:

@t-Dox said in Battery drain:
it’s just an idea that came to me after a hard reset

Good idea
https://forum.suunto.com/post/96651
https://forum.suunto.com/post/84764

hi, i hadn’t read the posts you linked. Yes i didn’t mean that my idea was brilliant and original. it’s simply something i thought like probably many other users and that it’s right to share with the support so that it is considered useful and to be developed…

[larrybbaker]

24 hours now with the update. Due to injury I only had a short one mile walk last evening with GPS and external HRM. Only 2% loss in 24 hours.

[artersull]

@larrybbaker How do you get that kind of battery life!? I’m down 7 percent in the last 4 hours (with one 30 minute activity)

24/7 HR is on, notifications off

[larrybbaker]

@artersull just to clarify - this is not my daily wear watch - so at the moment 24/7 HR is off, no notifications. But - I was seeing more battery drain before the update - even with the watch at rest.

[larrybbaker]

So 3 days into the update - only 1hr and 48 min of activity. 2 walks using GPS and external HRM and a 50min gym activity and I am still sitting at 96% battery. We may have a winner here. Again for me this is not a daily wear watch and my daily running is on hold due to injury - but the loss of battery at rest seems WAY improved!

[Outdoorsy]

@larrybbaker But, yours is a solar. It could be charging while it is not in use. No?

[larrybbaker]

@Outdoorsy no - it sits on my desk or nightstand.

[MiniForklift]

I’m noticing that my battery is draining quite a bit faster after this update, I noticed it because I haven’t been training as much as normal but it’s gone down more than it usually would. In the last 24 hours it’s dropped 10% with no training

[Francesco Pagano]

Today I ran 25 km / 2h20m and my battery went from 53% to 38%
With the same settings, a few weeks ago I ran 26 km / 2h22m and it went from 56% to 51%

[Matúš]

@Francesco-Pagano, same behaviour here: yesterday I rode for about 2[h] and the battery dropped from 35% to 18%.

[VoiGAS]

@Matúš @Francesco-Pagano But you are talking about 9PP - if I understand your signature right.
Just because this thread is about the vertical and its not easy too compare these…

[Mff73]

@Francesco-Pagano
https://forum.suunto.com/post/135021
Q1

[kosmoplan]

Much worse after the last update. Been some days without any exercise whatsoever and the battery drains way faster. No notifications, no WiFi, no vibration… don’t know what else to try, to be frank.

Is there any way to see a discharge graph over time so that we can correlate to specific events? Cannot find anything like that, but I think it’d be extremely useful.

[kosmoplan]

@Mff73 great advice, that Q1. Thank you!

[StanAjax]

Hi everyone and happy sportive new year to all !

First, thanks to everyone here for providing feed-back on the issue, be it the regular users or the mods that can also provide information from Suunto.

I will add my “case” to the topic, though I am not sure I can provide more information in order to help solve the issue…

I’ve bought a Race a bit less than 2 monthes ago. Ironically, it was both a birthday present and a panic buy because my 2-year-old 9 Baro suffered a battery drain 6 days before I did my first marathon ! The issue was solved with both a soft and hard reset (didn’t have time for too much testing !), thanks to my readings on the forum, and I finally used the 9 Baro for the marathon.

The Race is great, and, to me, is the perfect upgrade on my 9 Baro. Though, from the first discharge cycle, I noticed it was discharging too fast (being a bit sensitive on the topic at that moment…).
I didn’t charge it when I received it (it was >80%), so, maybe that’ the reason I said to myself. First charge, download maps, and following a bit more the battery discharge, I noticed that it was discharging too fast, especially at night. It seems especially true the night after an activity, though I wasn’t fully monitoring then.

So, I contacted the Support Team and followed their advices for parameters, that have already been described here multiple times (though, outside activites, I am always in Airplane / Eco mode). Also did the factory reset as asked and started monitoring after a full charge.

Support Team asked me to send the watch to a Service Center for it to be repaired. It was a bit longer than expected due to a UPS strike here (can’t blame them, just before Christmas is when they have a better negotiation power !). Quickly, the Service Center sent me a replacement watch, that I started monitoring just after I got it on Christmas Eve.

Everything was perfectly fine (~2% battery loss per day in Airplane / Eco mode and ~2% per hour in Performance mode seems very in line with the watch specs’) until 2025 arrived…
20% loss overnight !
Not after a day with an activity though, but when the battery was a bit lower, which is a different behaviour than the previous watch (battery started to drain the first night, though it was after a couple charge cycles).

I tried to contact the Support Team through mail and chat today, but though it is not announced that they are closed for the holidays, I guess there is less staff available today and tomorrow…

My return window is opened until January 15th, so I am not waiting longer and sending it back for a refund. It is truly a shame as the watch is really exactly what I was looking for (just not sure of the durability of the crown button), though I will wait for Suunto to solve the issues before buying another one and use my 9 Baro in the mean time.

Hopefully, 2025 will bring better news than my January 1st drain "gift’ and you will all be able to enjoy your Vertical / Race (S) / Peak (Pro) at their full capacity !
Good luck to the Suunto IT team in their research to correct the issues in the firmware / software of their watches.

[larrybbaker]

@StanAjax keep in mind this is a Vertical forum and not Race. I am not seeing any difference on the change of the year and with the last FW update my Vertical is back to great battery life.

[StanAjax]

@larrybbaker Thanks, I know that this is a Vertical forum.

Which is a shame (not to have a cross-watch topic on this issue, guess we have to deal with how the forum is built) because the same issue seems to affect Vertical, Race (S) and 9 Peak (Pro) from what I read (including the 709 messages prior to mine and the closed-by-admin-and-redirected-to-this-topic messages on the Race forum. So, I just wanted to avoid that step as admins seem to gather all battery drain issues that are related to the same software used by the different watches.

By the way, I finally had contact with Support Team through chat this afternoon.
Nothing new to test (suggesting a hard reset on a watch just sent and tested by Service Center), but I was told that a software / firmware update is scheduled for January. No precise date yet.

Hopefully, that solves the issue for everyone and all watches this time. Fingers crossed !

[Pavlas]

Hi, If I understand correctly, the discharge problem is still not solved? What is your experience with the Vertical’s endurance now? For me, it’s around 5% in 24 hours with HR and notifications (I don’t have many of those, only call notifications) and no activity.
It still seems too much to me.
I had the Ocean on test now and the endurance was similar - 5-6% in 24 hours with the same settings.
Ocean and Race don’t seem to have that problem. Is the problem only with the Vertical?

[Ars Vitae]

@Pavlas For me, the last two updates have completely solved the problem, so it must be a matter of either individual settings or individual procedures for dealing with the problem. I don’t think, given my and others’ experience, that this applies specifically to a particular watch model. This is just my opinion.
I use the notification rarely on expeditions, only when the phone is hidden in the bag and I want to be up to date on who is trying to contact me. From what I remember, battery consumption is then higher (also for the phone). But I guess that’s normal, the devices run in the background maintaining a constant connection.
My daily battery consumption without notifications, HR and workouts is about 1 - 1.5%. In my experience HR adds about 1% of daily consumption, I only turn it on at night for sleep monitoring. Adding active notifications I think you are probably within the optimal range of battery consumption.

[larrybbaker]

@Pavlas For me the latest FW has greatly improved the battery issues I was seeing with the Vertical.