• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

Suunto 9PP turns to Service Mode

Scheduled Pinned Locked Moved Suunto 9 Peak Pro
1 Posts 1 Posters 422 Views 1 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • A Offline
    aa2010
    last edited by 8 Jan 2025, 10:05

    Hello,
    My Suunto 9 Peak Pro stopped working OHR sensor, and I read through community forums to fix it 2 days ago. Found a post to downgrade the software version https://forum.suunto.com/topic/10147/heart-rate-measurement-stops/82 and followed the instructions to check the OTA pkg. I recalled there is only one version 2.39.20 in my watch, which I thought I cleared it. Because I found a new version 2.39.34 starting to download in the Suunto app in the phone at that time.
    But the download stopped at 4% and the watch turned to “Service Mode” as like in the picture. I tried pressing upper button for 12 sec as instructed on the screen, but it just came back all the times. It has been 2 days and battery has drained 2-3 times already. I tried connecting computer through SuuntoLink, but in vain.
    Does any of you face similar situation? Any suggestions to another button combination to wake it up?
    Many thanks,
    AA 1000051935.jpg

    1 Reply Last reply Reply Quote 0
    1 out of 1
    • First post
      1/1
      Last post

    Suunto Terms | Privacy Policy

      This community forum collects and processes your personal information.
      consent.not_received