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    Suunto Vertical does not turn off the backlight and drains battery

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    • N Offline
      neuro_ce
      last edited by

      Hi everyone!

      Since a few days, probably since the last update, my watch (Suunto Vertical) does not turn off the backlight. I have tried soft reset and changing the display settings in all possible ways, but this does not solved the problem. Even if I do not move the watch for a long time, it still shows a backlight (which was not normally the case). When I switch to Do Not Disturb mode, it is a little dimmer, but still not as dark as it used to be. This also drains the battery very much (e.g. today from 80 to 56% in just 12 hours with a short training session, but that would normally take many days).

      Has anyone experienced this problem? Is it linked to the new update? What is a possible solution?

      Thanks in advance

      Tami999T inkognitoI 2 Replies Last reply Reply Quote 0
      • Tami999T Offline
        Tami999 Silver Members @neuro_ce
        last edited by

        @neuro_ce said in Suunto Vertical does not turn off the backlight and drains battery:

        Hi everyone!

        Since a few days, probably since the last update, my watch (Suunto Vertical) does not turn off the backlight. I have tried soft reset and changing the display settings in all possible ways, but this does not solved the problem. Even if I do not move the watch for a long time, it still shows a backlight (which was not normally the case). When I switch to Do Not Disturb mode, it is a little dimmer, but still not as dark as it used to be. This also drains the battery very much (e.g. today from 80 to 56% in just 12 hours with a short training session, but that would normally take many days).

        Has anyone experienced this problem? Is it linked to the new update? What is a possible solution?

        Thanks in advance

        Happened to me few times (5-10) after last update, but not as strong as Yours. All I had to do was go menu (or press any button) go back to watchface and that’s all. Like always on display freezed.

        N 1 Reply Last reply Reply Quote 0
        • N Offline
          neuro_ce @Tami999
          last edited by

          @Tami999 Unfortunately, it didn’t help. Do you think a hard reset will solve the problem? BR

          1 Reply Last reply Reply Quote 0
          • inkognitoI Offline
            inkognito Platinum Member @neuro_ce
            last edited by

            @neuro_ce Can you double check that Backlight is off in Control panel (not in Settings)?
            1000034051.jpg

            SV: fingers crossed :D
            S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
            Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
            Despite some pretty bad luck, I still love Suunto!

            N 1 Reply Last reply Reply Quote 3
            • N Offline
              neuro_ce @inkognito
              last edited by

              @inkognito Thank you 🙂

              That was it! But I don’t normally use the control panel and the backlight is not in the settings, so I didn’t come up with the idea to check it in the control panel.

              BR

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