Suunto Vertical does not turn off the backlight and drains battery

neuro_ce · 24 Jan 2025, 22:50

Hi everyone!

Since a few days, probably since the last update, my watch (Suunto Vertical) does not turn off the backlight. I have tried soft reset and changing the display settings in all possible ways, but this does not solved the problem. Even if I do not move the watch for a long time, it still shows a backlight (which was not normally the case). When I switch to Do Not Disturb mode, it is a little dimmer, but still not as dark as it used to be. This also drains the battery very much (e.g. today from 80 to 56% in just 12 hours with a short training session, but that would normally take many days).

Has anyone experienced this problem? Is it linked to the new update? What is a possible solution?

Thanks in advance

Tami999 · 25 Jan 2025, 07:25

@neuro_ce said in Suunto Vertical does not turn off the backlight and drains battery:

Hi everyone!

Since a few days, probably since the last update, my watch (Suunto Vertical) does not turn off the backlight. I have tried soft reset and changing the display settings in all possible ways, but this does not solved the problem. Even if I do not move the watch for a long time, it still shows a backlight (which was not normally the case). When I switch to Do Not Disturb mode, it is a little dimmer, but still not as dark as it used to be. This also drains the battery very much (e.g. today from 80 to 56% in just 12 hours with a short training session, but that would normally take many days).

Has anyone experienced this problem? Is it linked to the new update? What is a possible solution?

Thanks in advance

Happened to me few times (5-10) after last update, but not as strong as Yours. All I had to do was go menu (or press any button) go back to watchface and that’s all. Like always on display freezed.

neuro_ce · 25 Jan 2025, 17:31

@Tami999 Unfortunately, it didn’t help. Do you think a hard reset will solve the problem? BR

inkognito · 25 Jan 2025, 20:56

@neuro_ce Can you double check that Backlight is off in Control panel (not in Settings)?

neuro_ce · 25 Jan 2025, 21:32

@inkognito Thank you

That was it! But I don’t normally use the control panel and the backlight is not in the settings, so I didn’t come up with the idea to check it in the control panel.

BR