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Can't connect to wifi to upload maps

Scheduled Pinned Locked Moved Suunto Vertical
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  • J Offline
    Juanma Montero
    last edited by 25 Jan 2025, 00:07

    Re: Can’t connect to wifi or hotspot I’ve tried all the solutions I’ve seen in the forum as simplifying the name of the SSID, creating a hot spot with my laptop, looking for different wifi origins… but independently of what I do, the app always tells “It hasnt been possible to conect to the web. You may solve the problem restarting the router” I’ve done it too, restarting router, and have done a reset to the Vertical too… but nothing worked.
    Anybody knows how to solve this problem? Thanks a lot for any help on this issue!
    It would be much easier if the maps could be uploaded directly into the app phone or if you could administrate directly wifi connection in the watch, witthout the mobile, I’ll ask Suunto to think into this possibilities. Very often you dont find wifi available.

    B 1 Reply Last reply 27 Jan 2025, 11:09 Reply Quote 0
    • B Offline
      BrunoH Gold Members @Juanma Montero
      last edited by 27 Jan 2025, 11:09

      @Juanma-Montero the only way I succeeded to overcome this problem was to downgrade my Vertical to the previous firmware version and then wifi started working.

      Go to Settings -> General -> About or Information -> scroll all the way down and then press the lower button for a few seconds. You get to a hidden menu; scroll down to Select OTA package and choose the older one.

      Compasses: M-311, A-10, SK-7
      Diving: Finnlight Navy 90, Vyper
      Sports: Metron, S7, S9B and Vertical

      J 1 Reply Last reply 27 Jan 2025, 18:13 Reply Quote 2
      • J Offline
        Juanma Montero @BrunoH
        last edited by 27 Jan 2025, 18:13

        @BrunoH Thanks a lot for your help! I’ll tell you if I succeed!

        Y 1 Reply Last reply 27 Jan 2025, 19:41 Reply Quote 1
        • Y Offline
          yvesmo @Juanma Montero
          last edited by 27 Jan 2025, 19:41

          @Juanma-Montero That solved my issue too, thank you !

          T 1 Reply Last reply 28 Jan 2025, 09:11 Reply Quote 1
          • T Offline
            thanasis Bronze Member @yvesmo
            last edited by 28 Jan 2025, 09:11

            having such an issue for such a long time is quite annoying to be honest …

            1 Reply Last reply Reply Quote 0
            • J Offline
              Juanma Montero
              last edited by 28 Jan 2025, 12:24

              Thanks a lot for the solution! @BrunoH , I tried everything before, with no success but with your tips is working again! Maps in my watch again! 👍 👏

              1 Reply Last reply Reply Quote 1
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