Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

[Pavlas]

@TrailEyes I see I won’t be in a hurry for an update…

[Tieutieu]

Update successfully installed on both my SV and SRs.
No issue on both, wifi issue solved on my SRs (I had no issue on SV)
(I had no sleep neither OHR issues on both)
(@TrailEyes i dont have issue on control panel after update, but I had not before)

[sebchastang]

@TrailEyes I was also expecting a fix for this issue brought by December firmware update…
Maybe not as critical than OHR one but still deserve attention in my opinion.
Let’s hope 2025 Q1 update fix all the little bugs (control panel display, airplane mode, …) so we can enjoy a stable and pleasant user experience

[GiPFELKiND]

@TrailEyes said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

Unfortunately, I’m again seeing the Control Panel display issue that emerged at the December update. Although this time, a soft reset isn’t fixing the issue like before 🫤

Hey sorry to hear this again… that shouldnt be I dont install it, the menue carusell design is always Here… No thanks. And see your Control panel mistake here again after the long waiting update… twas the right choise not to Download it. Watch runs good with 2.37.48 @TrailEyes you know HOW to downgrade Back?;

[sartoric]

@TrailEyes
I guess prioritizing OHR and Wi-Fi was the right choice.

What if, to fix the control panel glitch, the update would have been delayed for a couple of weeks ?
I can expect people to be unhappy and complaining about priorities

Just try to load another “quick select” widget, it should fix it

[GiPFELKiND]

@sartoric is this a Problem only when make a quick select widget in the watch? Dont know this…

[isazi]

@sebchastang fix for this was not planned for the hotfix

[Jer075]

Hello all,
I have a question about the new swim algo. This new algo we replace the obligation to push with your hands at each pool lengh (before it was strongly recommended to pusch to count each lengh)?

[stromdiddily]

Pretty confident that Suunto made the right prioritization decision choosing critical functionality over cosmetic issues that have a known workaround

[ChrisA]

@pavel-samokha

[runomatic]

@pavel-samokha said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

@runomatic Chinese New Year! Thanks, fixed

Maybe the support description on the website should be fixed too. It’s still Chinese New Year there.

[Niclas Brundell]

@sartoric it is getting concerning how many bugs suunto has in their new firmwares. I mean last year it was the issue where the watch couldn’t even sync with the app. They keep releasing software with pretty major issues. I turned off auto update and downgraded my software to the one from two updates ago as the new ones also have a really ugly rolling UI. Less usable and uglier. They really need to up their QA. Because as of now their updates are creating more major issues than bugs they are solving. Luckily the vertical is fantastic and doesn’t need any updates. So I will most likely never update it again

[sebchastang]

@isazi Thanks for this information. I thought, wrongly, this hotfix will address every issues caused by December firmware update.
No problem for me to wait a little more as I understand a fix for the control panel display will come a bit later

[AntoniusGaius]

@Niclas-Brundell said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

@sartoric it is getting concerning how many bugs suunto has in their new firmwares. I mean last year it was the issue where the watch couldn’t even sync with the app. They keep releasing software with pretty major issues. I turned off auto update and downgraded my software to the one from two updates ago as the new ones also have a really ugly rolling UI. Less usable and uglier. They really need to up their QA. Because as of now their updates are creating more major issues than bugs they are solving. Luckily the vertical is fantastic and doesn’t need any updates. So I will most likely never update it again

Maybe you will not be asked. Mine watch updates itself during the night, and I have automatic update off.

[kriskus]

@TrailEyes Same here. For me it is usually solved by opening the notifications widget (but not via the control panel).

[Tieutieu]

@Niclas-Brundell you forget that most of bugs are not experienced by all users. That’s what makes difficult sometimes to correct, unfortunately. We already had that debate many times.

I work in a software company => we NEVER release bad updates, but almost every update needs corrections because there are plenty of use case that can’t be tested - sometimes small corrections, sometimes bigger ones or very tricky to isolate. (IA robots will probably help in the future to test deeply more use case).

[TrailEyes]

@sartoric said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

@TrailEyes
I guess prioritizing OHR and Wi-Fi was the right choice.

Maybe I’m misinterpreting your tone, but I wasn’t suggesting that the Control Panel display bug was more significant than OHR or Wi-Fi (I have a race this Saturday and am happy I can now download the map for that area).

But I don’t think it is wrong to note that this hotfix erased the ability for a soft reset to fix the display issue. Sounds like sharing that info is more helpful than hurtful to anyone who reads this.

[isazi]

@sebchastang no, a hotfix release is only scheduled to fix a serious bug. Working on hotfix slows down development of the next major update so it is not used for every bug.

[sebchastang]

@isazi I understand.

[Brad_Olwin]

@Niclas-Brundell The OHR issue was difficult to find. I wore my 9PP (the watch affected the most) for a day or two with new firmware release and had no issues. The other watches I tested for sleep tracking and exercise and all day OHR also had not issues. When reported on the forum, I again donned my 9PP and after 3d I had the OHR quit. I had the OHR quit randomly on the Race S as well but never on my Vertical. This happened right at the holidays in December. The field testers had at least 12 firmware variants to test prior to this release. They and I am sure internal testers worked hard to see if the OHR issue was fixed.

So, some issues simply don’t occur and require a combination that may not occur in testing. Believe me that many, many bugs are fixed prior to a release. I had zero syncing issues last year and if I remember that was only Android and may have been again an issue that only affected a few users.

You will miss out on a lot if you do not update the Vertical. I typically run field test firmware on the Vertical I purchased. Rarely do I have serious issues. I know you do not like the UI with different sizing, I and others do, that is a personal issue. I don’t see how it is any less usable.