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    Watch Faces: Not Compatible with Watch ?!

    Scheduled Pinned Locked Moved Suunto Race
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    • sartoricS Offline
      sartoric Moderator @MRC01
      last edited by sartoric

      @MRC01
      I would just try a remove reinstall
      could be something related to versioning

      … but is the watch the same one ?

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.2.5 beta
      Suunto App IOs 2.45.0 (19123) beta on MBP M1

      M 1 Reply Last reply Reply Quote 0
      • M Offline
        MRC01 Bronze Member @sartoric
        last edited by MRC01

        @sartoric Yep, I already did that, and restarted the watch. Several times. It’s stubbornly insisting these watch faces are incompatible with the watch.
        The warranty replacement watch is the exact same make & model as before, just a new one.

        sartoricS 1 Reply Last reply Reply Quote 0
        • sartoricS Offline
          sartoric Moderator @MRC01
          last edited by

          @MRC01
          but not the same serial, I suppose.

          did you pair the new one to use SA ?

          SVTS - 2.40.38
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 14 - One UI 6.1
          Suunto App Android 5.2.5 beta
          Suunto App IOs 2.45.0 (19123) beta on MBP M1

          M 1 Reply Last reply Reply Quote 0
          • M Offline
            MRC01 Bronze Member @sartoric
            last edited by

            @sartoric What is SA? The new watch is paired to the Suunto App on my phone, and everything else works. It just won’t use several of the watch faces.

            isaziI 1 Reply Last reply Reply Quote 0
            • isaziI Offline
              isazi Moderator @MRC01
              last edited by

              @MRC01 try reinstalling the App

              Watch: Suunto Vertical Ti

              Blog: isazi's home

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              • M Offline
                MRC01 Bronze Member @isazi
                last edited by

                @isazi Reinstall which app? The Suunto app on my phone? Or the app (watch face) on the watch?
                The Suunto app on my phone is working fine. I’ve already tried reinstalling the watch face on the watch, several times.

                isaziI 1 Reply Last reply Reply Quote 0
                • isaziI Offline
                  isazi Moderator @MRC01
                  last edited by

                  @MRC01 the app on your phone

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

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                  • M Offline
                    MRC01 Bronze Member @isazi
                    last edited by

                    @isazi The app on my phone did not change. It recognized the replacement watch, downloaded 16 GB of maps, updated watch firmware, and a couple of exercises I did, and lets me install several of the watch faces.

                    In short, the app is already working 100%. If all of this already works in the app, how could reinstalling it fix anything?

                    EgikaE 1 Reply Last reply Reply Quote 0
                    • sartoricS Offline
                      sartoric Moderator
                      last edited by sartoric

                      maybe it’s better if you contact Suunto support.
                      use the shortcut in your app

                      SVTS - 2.40.38
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 14 - One UI 6.1
                      Suunto App Android 5.2.5 beta
                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                      M 1 Reply Last reply Reply Quote 0
                      • M Offline
                        MRC01 Bronze Member @sartoric
                        last edited by

                        @sartoric Does this mean that all of the watch faces that appear in the app should work?
                        Some do, but others do not. Specifically, watch faces the app says are incompatible with the watch:
                        Modern Analog
                        Ocean
                        Vertical
                        Weekly Trainer

                        PS: “Classic Analog” just started working. I did not change anything. I guess the 17th try is a charm! 🙂

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                        • EgikaE Offline
                          Egika Platinum Member @MRC01
                          last edited by

                          @MRC01 said in Watch Faces: Not Compatible with Watch ?!:

                          @isazi The app on my phone did not change. It recognized the replacement watch, downloaded 16 GB of maps, updated watch firmware, and a couple of exercises I did, and lets me install several of the watch faces.

                          In short, the app is already working 100%. If all of this already works in the app, how could reinstalling it fix anything?

                          It will start syncing from scratch. Just try it. Isazi knows what he is talking about.

                          (anyway . I just see that it is now working for you)

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                          Race S All Black - TI Canary - Titanium Courtney

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