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    Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

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    • Frederick RochetteF Offline
      Frederick Rochette Bronze Member
      last edited by

      Hi all,
      Since the watch update, the wrist heart rate measurement has become completely inaccurate. It is quite low at rest, especially when I am sitting, and in general. Normally, it ranges between 34 and 45 beats per minute. Since this update, we are back to the situation from a few months ago, where the watch regularly displays double the actual value.

      I also have the impression that this issue occurs during sleep tracking.

      Additionally, during my swimming session, the watch counted one extra lap and misidentified the swimming style several times.

      Please take the necessary steps to resolve these issues. Thank you.

      SportsfreundS pilleusP 2 Replies Last reply Reply Quote 1
      • SportsfreundS Offline
        Sportsfreund Bronze Member @Frederick Rochette
        last edited by

        @Frederick-Rochette 34-45 Ruhepuls? 🤨

        Frederick RochetteF 1 Reply Last reply Reply Quote 1
        • pilleusP Offline
          pilleus @Frederick Rochette
          last edited by

          @Frederick-Rochette

          No problems with my Vertical. 🤔

          https://www.instagram.com/moves.are.life/
          Suunto Vertical Black Lime
          Suunto 9 Peak Pro Black
          Suunto Spartan Ultra Stealth Titanium

          1 Reply Last reply Reply Quote 2
          • Frederick RochetteF Offline
            Frederick Rochette Bronze Member @Sportsfreund
            last edited by

            @Sportsfreund
            Yes this is my test HR.

            SportsfreundS 1 Reply Last reply Reply Quote 0
            • SportsfreundS Offline
              Sportsfreund Bronze Member @Frederick Rochette
              last edited by

              @Frederick-Rochette what is testHR? Is this really your HR? Or what is the meaning of a „testHR“?

              GiPFELKiNDG Frederick RochetteF 2 Replies Last reply Reply Quote 0
              • GiPFELKiNDG Offline
                GiPFELKiND Silver Members @Sportsfreund
                last edited by

                @Sportsfreund perhaps he means Rest HR

                If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                Frederick RochetteF 1 Reply Last reply Reply Quote 2
                • Olaf GottschalkO Offline
                  Olaf Gottschalk Bronze Member @pavel.samokha
                  last edited by Olaf Gottschalk

                  @pavel-samokha while I generally appreciate new firmware that fixes bugs and introduces new features, I kindly ask Suunto to respect my DND settings and not wake me up in the middle of the night at 2:15 to inform me about a new firmware that is available.

                  Would it be possible to do that? Thanks!

                  Another hint for future releases:
                  Please remember my exercise.options like “Auto stop” and “feeling” and all other settings that are always lost after a firmware update.
                  I really hate this. Thanks!

                  Brad_OlwinB 1 Reply Last reply Reply Quote 8
                  • Александр ДаниленкоА Offline
                    Александр Даниленко @Artus Diver
                    last edited by

                    @Artus-Diver that is really surprising that your other suunto watch could perfectly recognize styles.

                    For me and for some other people suunto are really bad in this and always had been.

                    I mentioned this here:
                    https://forum.suunto.com/post/129066

                    In my case it is true for both 9PP and Race S.

                    Saying about new firmware. I have tried it only once by the moment in the swimming pool. Style detection still bad, but it seems there are changes. For example, previously if I kept high pace in breaststroke, the watch recognized it as freestyle. Now it seems recognized it correctly. But on the other hand all other styles - butter back, free - all of them the watch recognized as freestyle with a new firmware.

                    So at least for me style detection was bad and it is still bad, but differently.

                    Also I noticed that it takes now much longer time for the watch to calculate the time of the interval. Before it was usually within 5 sec. Now sometimes it felt like 20s.

                    But I still need to do more tests.

                    Suunto Race S

                    Inge NallssonI 1 Reply Last reply Reply Quote 1
                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @Olaf Gottschalk
                      last edited by

                      @Olaf-Gottschalk said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                      @pavel-samokha while I generally appreciate new firmware that fixes bugs and introduces new features, I kindly ask Suunto to respect my DND settings and not wake me up in the middle of the night at 2:15 to inform me about a new firmware that is available.

                      Would it be possible to do that? Thanks!

                      Another hint for future releases:
                      Please remember my exercise.options like “Auto stop” and “feeling” and all other settings that are always lost after a firmware update.
                      I really hate this. Thanks!

                      A nice way to say this PLEASE do not start the same topic in multiple threads!

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      Olaf GottschalkO 1 Reply Last reply Reply Quote -5
                      • Frederick RochetteF Offline
                        Frederick Rochette Bronze Member @GiPFELKiND
                        last edited by

                        @GiPFELKiND

                        Yes rest HR sorry 🙏

                        1 Reply Last reply Reply Quote 1
                        • Frederick RochetteF Offline
                          Frederick Rochette Bronze Member @Sportsfreund
                          last edited by

                          @Sportsfreund
                          Typing error, I meant resting heart rate 😉

                          1 Reply Last reply Reply Quote 0
                          • Inge NallssonI Offline
                            Inge Nallsson @Александр Даниленко
                            last edited by Inge Nallsson

                            @Александр-Даниленко said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                            Also I noticed that it takes now much longer time for the watch to calculate the time of the interval. Before it was usually within 5 sec. Now sometimes it felt like 20s.

                            I can confirm this long lag in showing interval times. It was strange because the data area on the data page had a shorter time when reaching the wall (perhaps from the previous push-off), and then 5 to 10 seconds later it updated to the final time.

                            Regarding style detection. This seems to be a hard nut to crack to encompass us all… I learnt them in the early 1970s and know that they were quite different from e.g. Johnny Weissmuller’s in the 1920s (yeah, that Tarzan!). Looking at the club swimmers today there are also a few differences, and then comes the ordinary swimstyles handed down from parents, schools or public courses. Possibly we even have National differences - though competition tends to quickly streamline the styles down to what, for the times, are regarded as most efficient.

                            For me and my style though, this FW was a real success (on a Race S, making sure the Compass is calibrated before the activity since I suspect it is involved - and auto calibration did not work even when e.g. running for an hour). Last night I did freestyle, breaststroke and backstroke. All styles with and without hand paddles, with and without a Pull Buoy. I even did breaststroke with hand paddles and the legs tied down by a rubber band; imagine the quick, tight stroke needed for me to stay afloat and moving forward. And it still was detected as breaststroke! Perhaps the most surprising was a sloppy backstroke trial with both hand paddles and the Pull Buoy. I flailed all over the place (it felt like). No problems. Identified. As was normal unencumbered backstroke lengths.

                            Tonight I will try a bit of butterfly, even though I’m old and afraid of injury. Perhaps 100 metres medley, to keep it safe…

                            Edit: Today the Compass got auto-calibrated after the one hour running activity. I am positive that it didn’t work with the previous firmware (I switch the watch off after every workout - unless I have more than one during the day - so have to update basics every time; Time of Day, Altitude and Compass).

                            Suunto Race S

                            Inge NallssonI 1 Reply Last reply Reply Quote 2
                            • pavel.samokhaP Offline
                              pavel.samokha @Artus Diver
                              last edited by

                              @Artus-Diver sorry for your experience, could you share this workout me to DM?

                              Opinions expressed are solely my own and do not express the views or opinions of my employer

                              A 1 Reply Last reply Reply Quote 0
                              • A Offline
                                Artus Diver @pavel.samokha
                                last edited by

                                @pavel-samokha

                                Yes, of course.
                                Is DM Diving Manager?
                                I have my last exercises (4 exercises) saved only in SuuntoApp and they are swimming in a pool (25m).

                                I am sending 4 files (*.fit) from swimming on the new software attached.

                                The files are marked as described earlier.

                                I would like to mention that my friends who are swimmers also have the same problems.
                                They say that it is impossible to train with this new software and I agree with that.

                                Best regards.

                                1_4.fit
                                2_4.fit
                                3_4.fit
                                4_4.fit

                                Suunto Viper
                                Suunto HelO2
                                Suunto Ambit 3 PEAK
                                Suunto 9 Baro Titanium
                                Suunto Vertical

                                pavel.samokhaP 1 Reply Last reply Reply Quote 0
                                • pavel.samokhaP Offline
                                  pavel.samokha @Artus Diver
                                  last edited by

                                  @Artus-Diver DM stands for Direct Message here, but doesn’t matter - thanks for sharing, the issue is under investigation

                                  Opinions expressed are solely my own and do not express the views or opinions of my employer

                                  A 1 Reply Last reply Reply Quote 1
                                  • A Offline
                                    Artus Diver @pavel.samokha
                                    last edited by

                                    @pavel-samokha said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                                    @Artus-Diver DM stands for Direct Message here, but doesn’t matter - thanks for sharing, the issue is under investigation

                                    Of course “direct message”, sorry.

                                    Suunto Viper
                                    Suunto HelO2
                                    Suunto Ambit 3 PEAK
                                    Suunto 9 Baro Titanium
                                    Suunto Vertical

                                    pavel.samokhaP 1 Reply Last reply Reply Quote 0
                                    • nhojbN Offline
                                      nhojb @Artus Diver
                                      last edited by

                                      @Artus-Diver I am also having serious accuracy issues with the new update.

                                      Previously the distance was spot on. Now I’m seeing serious underestimates.

                                      For example yesterday I swam 1040m breast-stroke in 20m pool and the watch estimated only 700m. Today I swam 1240m breast-stroke in the same pool and the estimated distance was even lower. Before the update, in the same pool, swimming breast-stroke over the same distances, the watch was perfectly tracking the lengths.

                                      I set the pool distance correctly and I’ve restarted the watch, but no difference.

                                      A 1 Reply Last reply Reply Quote 0
                                      • A Offline
                                        Artus Diver @nhojb
                                        last edited by

                                        @nhojb said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                                        @Artus-Diver I am also having serious accuracy issues with the new update.

                                        Previously the distance was spot on. Now I’m seeing serious underestimates.

                                        For example yesterday I swam 1040m breast-stroke in 20m pool and the watch estimated only 700m. Today I swam 1240m breast-stroke in the same pool and the estimated distance was even lower. Before the update, in the same pool, swimming breast-stroke over the same distances, the watch was perfectly tracking the lengths.

                                        I set the pool distance correctly and I’ve restarted the watch, but no difference.

                                        And does the watch also have a problem with recognizing swimming style?
                                        Because I didn’t have that problem before…

                                        Suunto Viper
                                        Suunto HelO2
                                        Suunto Ambit 3 PEAK
                                        Suunto 9 Baro Titanium
                                        Suunto Vertical

                                        nhojbN 1 Reply Last reply Reply Quote 0
                                        • pavel.samokhaP Offline
                                          pavel.samokha @Artus Diver
                                          last edited by

                                          @Artus-Diver Could you also send logs?

                                          Opinions expressed are solely my own and do not express the views or opinions of my employer

                                          A 1 Reply Last reply Reply Quote 0
                                          • nhojbN Offline
                                            nhojb @Artus Diver
                                            last edited by

                                            And does the watch also have a problem with recognizing swimming style?
                                            Because I didn’t have that problem before…

                                            Hmm, I alway swim breast-stroke, so never checked before…

                                            Before update: it seems to have recognised my style as “Free”
                                            Since update: it is now recognising “Breast”

                                            It would be nice if it could do both, but I’d take distance accuracy over stroke style accuracy every time if it has to be one or the other…

                                            1 Reply Last reply Reply Quote 0
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