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    Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

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    • D Offline
      Devis
      last edited by

      Does anyone know if Suunto is working on improving the software so that Race S doesn’t lose distance when switching to breaststroke or backstroke?
      Many thanks.

      1 Reply Last reply Reply Quote 0
      • Jordi CJ Offline
        Jordi C
        last edited by Jordi C

        Another 2 nights the sleep tracking has failed again.

        The HR still works and records data all night, but no sleep tracking data when I wake up.

        Of course, I restarted the watch after the first failure and it correctly recognized my naps from yesterday. Unfortunately it has failed again tonight and in the morning I have no sleep tracking data at all.

        This is getting very annoying.

        B 1 Reply Last reply Reply Quote 2
        • B Offline
          borgelkranz Bronze Member @Jordi C
          last edited by borgelkranz

          For me it worked for 10 consecutive days but failed me yesterday night.

          Edit 1:
          Did a soft reset and expected it to work again. But it did not. What’s new for me: While heart rate was continuously measured through the night, Ressources where not. In the past, when the Race failed to track sleep, Ressources were there.

          Edit 2:
          This night sleep tracking worked again, just as expected after performing a soft reset. Ressources also work again. I remembered that I changed the settings for auto do not disturb the day before yesterday after my first soft reset. Maybe that disrupted the effect of the soft reset?

          1 Reply Last reply Reply Quote 2
          • PavlasP Offline
            Pavlas
            last edited by

            After a long time, my watch disconnected from the Suunto App again today. Soft-restart solved it.

            🔺Vertical All Black

            ex:
            Ambit2 Black
            Ambit3 Peak Sapphire
            Spartan Ultra Stealth Titanium
            S9B All Black
            >>> YouTube Channel <<<

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            • K Offline
              Kaiphi
              last edited by

              1000018778.jpg

              I’m not sure if it’s related to the last update, but I didn’t want to open a new topic either. I have a problem with the Data clock face as seen in the picture the first number is cut off from 10000 steps. Is this already known? Are there others with this error?

              Suunto 9 Peak Pro
              Suunto Vertical Titanium Solar

              1 Reply Last reply Reply Quote 0
              • D Offline
                Devis
                last edited by

                Here is the recording of my last swimming workout.
                I swam 50 laps (swimming pool length = 25m), the first 20 going freestyle and returning backstroke, then the last 30 laps all freestyle. After each length I pressed the lower button of the watch (to mark the lap).
                I swam for 1250 m but Race S tracked a distance of only 1050 m (-16% !!!).
                You can see how the watch records incorrectly when you change style (the first 20 laps).
                I hope Suunto checks this issue/bug and fixes it.
                Thanks.

                Devis

                Totale.PNG

                Note: I followed the suggestions described here.
                https://www.suunto.com/Support/faq-articles/lifecycle/how-to-get-more-accurate-pool-swim-tracking/#:~:text=Additional tips&text=Learn more about how to,tracking due to signal reflections.

                Ars VitaeA 1 Reply Last reply Reply Quote 1
                • TieutieuT Offline
                  Tieutieu Platinum Member
                  last edited by Tieutieu

                  2 days in a row with map screen issue on my SRs :
                  the current position remains stuck to starting point.
                  The workout is recorded perfectly, I can navigate on map and the track is properly recorder and displayed, but current position is on start.
                  Yesterday soft reset solved. This morning issue was back.
                  As anyone experienced that too ?

                  IMG_4616.jpeg

                  IMG_4627.jpeg

                  Suunto’s devices at home :
                  Vertical titanium solar
                  Suunto Race S
                  S9pp titanium sand
                  Suunto Wing
                  S9B titanium Ambassador edition, A3P, X6

                  Mff73M 1 Reply Last reply Reply Quote 0
                  • Mff73M Offline
                    Mff73 @Tieutieu
                    last edited by

                    @Tieutieu
                    IOS or Android suuntoapp? Which version?

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    TieutieuT 1 Reply Last reply Reply Quote 0
                    • TieutieuT Offline
                      Tieutieu Platinum Member @Mff73
                      last edited by

                      @Mff73 I’m under iOS (beta 2.44.0) but what link would you make with my issue ? My SRs is up to date since every fw is released.

                      Suunto’s devices at home :
                      Vertical titanium solar
                      Suunto Race S
                      S9pp titanium sand
                      Suunto Wing
                      S9B titanium Ambassador edition, A3P, X6

                      Mff73M 1 Reply Last reply Reply Quote 0
                      • Mff73M Offline
                        Mff73 @Tieutieu
                        last edited by

                        @Tieutieu
                        With Android, maybe since 5.0, I am also facing such issue with SV.
                        Thus, I think it is more linked to the app and not the watch, as you seems to face it with another watch and iOS.

                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                        Suunto Vertical all black
                        Wife : S9PP
                        SA: Always the latest beta :)
                        Android 13, Galaxy S205G

                        1 Reply Last reply Reply Quote 1
                        • Jordi CJ Offline
                          Jordi C
                          last edited by

                          Yesterday, after charging my watch, I found that the watch face had changed color from orange to white and lost the complications that were on it.

                          I do not understand anything!

                          Mitch9M ? 2 Replies Last reply Reply Quote 4
                          • Mitch9M Offline
                            Mitch9 @Jordi C
                            last edited by

                            @Jordi-C said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                            Yesterday, after charging my watch, I found that the watch face had changed color from orange to white and lost the complications that were on it.

                            I do not understand anything!

                            Same here with two watches (SV and SRS). Really strange behavior! Watchface color changed to red on Vertical Week watchface.

                            Watch: Suunto Vertical Titanium Solar (Sand)
                            SA: Android (beta)
                            HRS: Polar H10

                            HighlandsH helgonet12H M 3 Replies Last reply Reply Quote 1
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager
                              last edited by

                              Most probably due to a watchface sync / update

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              1 Reply Last reply Reply Quote 1
                              • HighlandsH Offline
                                Highlands @Mitch9
                                last edited by

                                @Mitch9 Same on my Race.

                                1 Reply Last reply Reply Quote 1
                                • helgonet12H Offline
                                  helgonet12 @Mitch9
                                  last edited by

                                  @Mitch9 my watch face (ocean) also changed colors and the widget infos during the night. I had my watch on my arm not the charger. Yesterday the recourses did not sync to the Suunto App. And the if I turn of the Dnd before the scheduled time it always goes back to dnd. I have to turn it of several times before I stays on.

                                  1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    Mattg576 @Mitch9
                                    last edited by

                                    Same with my Race yesterday, Vertical watchface changed accent colour from white to red whilst on my wrist (not after charging but during daily wear).

                                    Race
                                    9 Peak
                                    Ambit 3 Peak
                                    Ambit 2R (sold)
                                    Suunto T3d (expired)

                                    1 Reply Last reply Reply Quote 1
                                    • ? Offline
                                      A Former User @Jordi C
                                      last edited by

                                      @Jordi-C Same happened on my Vertical.

                                      1 Reply Last reply Reply Quote 0
                                      • O Offline
                                        osscar
                                        last edited by osscar

                                        Something strange is happening with the “Modern Analog” watch face - I can’t change the color of the seconds hand - it’s always white…restarting didn’t help. (it lost its custom settings while charging…and lost its colors too seems)

                                        M 1 Reply Last reply Reply Quote 2
                                        • B Offline
                                          BRogers80 Bronze Member
                                          last edited by

                                          Yes. My watchface changed colours and datafield to the defaults. Happens the First time.

                                          K Александр ДаниленкоА 2 Replies Last reply Reply Quote 0
                                          • PavlasP Offline
                                            Pavlas
                                            last edited by

                                            Skynet…

                                            🔺Vertical All Black

                                            ex:
                                            Ambit2 Black
                                            Ambit3 Peak Sapphire
                                            Spartan Ultra Stealth Titanium
                                            S9B All Black
                                            >>> YouTube Channel <<<

                                            runomaticR 1 Reply Last reply Reply Quote 2
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