Software Update 2.40.38 (2025 Q1)

maszop

@2b2bff Garmin is a giant, it can afford a lot. Absurd prices, subscriptions, bugs, etc. It doesn’t matter. People buy it en masse anyway.
Suunto cannot afford something like that to survive. Customers’ patience does not last forever, especially since an alternative exists and is developing rapidly.

Jer075

Today first swim session with the new frimeware : autolap now works perfectly. Speed / average speed / time / distance : all perfectly calculated ( i pushed the wall every lap).
Thanks for the work and this update for swimmers everything seems to be correct

jjorgemoura

On all activities I tried since the update, none of them were a custom mode, had the battery mode set to “custom”, not “performance”.

I tried to adjust the 3 settings of the custom mode to match the performance mode, no effect. Some of the activities were running (basic), pilates, cross training, walking.

A soft reboot doesn’t solve the issue.
Not a big issue but mega annoying.

babychai

@jjorgemoura yes, this is what i report previously. Battery mode always go back to Custom even though the settings are same with Performance mode.

Ars Vitae

@maszop said in Software Update 2.40.38 (2025 Q1):

@Ars-Vitae I always use the same settings, sleep tracking, 24h HR, etc.
It used to be 3-4% per day. After some buggy update a long time ago the battery drain problem appeared (many people reported it on the forum) and it has remained that way to this day.

Yes, I know that problem of battery draining because I was also affected. In my case, a September or October update solved the problem. And I’m sorry that for your watch this problem has not been yet solved. If it could help a little I remember that in my case it was gps issue so I rebooted my watch after every activity with maps, every time. After that update, I didn’t even have to restart the watch, the problem disappeared.

2b2bff

Today’s morning report. Somehow 54 is less than 47…

BTW: Translation: “unterhalb dem Normalwert” is widely used in conversations, but gramatically correct is “unterhalb des Normalwerts”.

Frederick Rochette

@Frederick-Rochette

Th same today

timecode

@2b2bff the graph doesn’t show your last night’s value. But the 7 days average. And it’s 46 (I think?), which is less than 47.

kackburt

I updated my Race S titanium recently and since then sleep tracking only worked if I opened the sleep app/widget after waking up.
Yesterday I restarted the watch hoping this would help, but now the sleep tracking didn’t work even after opening the app/widget in the morning.
Other than that I also encountered the reset of the watch face settings during the update process.

TuomasK

No sleep tracking for two nights after the update with Race. The previous update worked perfectly, is there a way to go back to that?

Mff73

@Ghost
Mine is the opposite behaviour. Can’t enable it. Neither on the watch, nor in the app.

Chris_Dx

Sleep tracking is not working since the last update 2.40.38 even after stop/start the watch and stop/start the sleep tracking. Since two nights.
After some sleep tracking missing with previous firmware, it was working pretty good with 2.39.44 after stop/start the watch and adjusting the rest HR.
Now I am disappointed to see regression and don’t know what to do.
May be going back to 2.39.44 but not sure it will work after that.

runomatic

@Frederick-Rochette I had the same thing a few days ago. After another sync, the missing time before the second sleep interval was added in the app.

Egika

@Ghost said in Software Update 2.40.38 (2025 Q1):

Possibly a bug on my Vertical: when I disable Wi-Fi under the Wireless Network Automatic menu, the setting doesn’t stick. When I return to the menu, it’s enabled again. If you don’t mind letting me know whether I’m alone with this issue, I’d appreciate it. Not a big deal, by the way — thanks to the developers for their work.

I have the same.
Filed a bug

Highlands

Hello, friends. New Vertical here, less than 48 hours after the purchase. I updated it to the latest version out of the box. The first 24 hours I got 10-11% battery discharge with 147 minutes gps in performance mode. Pulse OX deactivated (always the first thing to do), brightness low, standby toggled to off, raise to wake low. Is my consumption normal? I guess it’s way to early to comment on it perhaps. Reboot with 12 seconds press of upper button done right after the update.

Egika

@Highlands check again after a few battery cycles.
Q1: https://forum.suunto.com/topic/9960/more-faq?_=1743146594200

runomatic

@Egika said in Software Update 2.40.38 (2025 Q1):

@Ghost said in Software Update 2.40.38 (2025 Q1):

Possibly a bug on my Vertical: when I disable Wi-Fi under the Wireless Network Automatic menu, the setting doesn’t stick. When I return to the menu, it’s enabled again. If you don’t mind letting me know whether I’m alone with this issue, I’d appreciate it. Not a big deal, by the way — thanks to the developers for their work.

I have the same.
Filed a bug

Same here.

Highlands

@Egika said in Software Update 2.40.38 (2025 Q1):

@Highlands check again after a few battery cycles.
Q1: https://forum.suunto.com/topic/9960/more-faq?_=1743146594200

Thank you very much.
Love the Vertical - it’s an insanely awesome device.

safari

@Egika said in Software Update 2.40.38 (2025 Q1):

Possibly a bug on my Vertical: when I disable Wi-Fi under the Wireless Network Automatic menu, the setting doesn’t stick. When I return to the menu, it’s enabled again. If you don’t mind letting me know whether I’m alone with this issue, I’d appreciate it. Not a big deal, by the way — thanks to the developers for their work.

I have the same situation. But since it is always on, there is no problem. It turns off in airplane mode anyway.
video here https://streamable.com/mmqi3i
language turkish

fedequei

Hi everyone,

I have a Suunto Vertical, and since updating to the latest version, I’ve noticed a decline in sleep tracking accuracy. To try and fix this, I unpaired the watch from the Suunto app and then paired it again, but the issue persists.

Additionally, I’ve noticed that on the new watch faces, especially the Athletics one, the data doesn’t update correctly. For example, my energy level stays at 70%, but when I check the menu, it has already dropped to 65%. The only way to sync the data is by performing a reset (holding the button for 12 seconds), but as you can imagine, it’s not practical to do multiple resets per day.

On top of that, I’m also experiencing the Wi-Fi networks bug: the setting doesn’t stay on “On.” Even if I manually switch it on, it remains off.

Has anyone else experienced these issues? Is it possibile to go back to the previous firmware?