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    Software Update 2.40.38 (2025 Q1)

    Scheduled Pinned Locked Moved Watches
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    • F Offline
      fedequei
      last edited by

      Hi everyone,

      I have a Suunto Vertical, and since updating to the latest version, I’ve noticed a decline in sleep tracking accuracy. To try and fix this, I unpaired the watch from the Suunto app and then paired it again, but the issue persists.

      Additionally, I’ve noticed that on the new watch faces, especially the Athletics one, the data doesn’t update correctly. For example, my energy level stays at 70%, but when I check the menu, it has already dropped to 65%. The only way to sync the data is by performing a reset (holding the button for 12 seconds), but as you can imagine, it’s not practical to do multiple resets per day.

      On top of that, I’m also experiencing the Wi-Fi networks bug: the setting doesn’t stay on “On.” Even if I manually switch it on, it remains off.

      Has anyone else experienced these issues? Is it possibile to go back to the previous firmware?

      EdouardE 1 Reply Last reply Reply Quote 0
      • Jan SuchánekJ Offline
        Jan Suchánek
        last edited by

        For me, the sleep detection is broke since this update on Race. Was fine before. Now if went to toilet 1hour before alarm, the sleep ends at this time even if i quickly fall asleep again (with airplane mode). Today opposite problem. Went to bed before 10pm and sleep detected from 00:00…

        S 1 Reply Last reply Reply Quote 1
        • 2 Offline
          2b2bff @timecode
          last edited by

          @timecode ok, I get that. So the text below the 54 is referring to that 46 or so that is marked in the graph? If so, it made much more sense if last night’s value was above the graph. As it currently is presented it gives the impression that the text is referring to last nights value.

          To expand on that topic, it seems like the watch measurement isn’t synchronised with the Suunto App calculations. I have gone through a few Race S because I couldn’t make up my mind whether to keep it or not. So my Suunto App has a longer period of sleep data and the watch told me to have at least 14 days until it can present my normal range of HRV. In the Suunto App however there was a normal range present. Currently it is 48-54, what is different from the watch.
          If you have multiple watches, shouldn’t be that synchronised across them?

          Suunto Race S
          Garmin Epix Pro

          1 Reply Last reply Reply Quote 0
          • S Offline
            safari @Jan Suchánek
            last edited by

            @Jan-Suchánek said in Software Update 2.40.38 (2025 Q1):

            For me, the sleep detection is broke since this update on Race. Was fine before. Now if went to toilet 1hour before alarm, the sleep ends at this time even if i quickly fall asleep again (with airplane mode). Today opposite problem. Went to bed before 10pm and sleep detected from 00:00…

            I have this problem too

            history:
            suunto vertical solar titanium
            suunto 9 baro
            suunto ambit 3
            suunto ambit 2
            Suunto Smart Heart Rate Belt

            suunto App: apple iphone 13

            1 Reply Last reply Reply Quote 1
            • Frederick RochetteF Offline
              Frederick Rochette Bronze Member @runomatic
              last edited by

              @runomatic
              Was the case before this update but now even after reset that doesn’t work at all…

              runomaticR 1 Reply Last reply Reply Quote 0
              • runomaticR Offline
                runomatic Silver Members @Frederick Rochette
                last edited by

                @Frederick-Rochette said in Software Update 2.40.38 (2025 Q1):

                @runomatic
                Was the case before this update but now even after reset that doesn’t work at all…

                I suspect the problem is caused by the app rather than the watch.

                https://runomatic.de
                SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                SUUNTO WING Black
                SUUNTO App (iOS)

                Frederick RochetteF 1 Reply Last reply Reply Quote 1
                • Frederick RochetteF Offline
                  Frederick Rochette Bronze Member @runomatic
                  last edited by

                  @runomatic
                  Yes but before the watch update that works well.

                  1 Reply Last reply Reply Quote 0
                  • A Offline
                    Asgeir @pavel.samokha
                    last edited by

                    @pavel-samokha
                    I have a Suunto 9 Peak Pro with the new update. Alpine Skiing (Downhill) mode yesterday recorded the activity but average speed, max speed and all information just showed zero during the activity. Prior to the update it has worked fine this winter. I didn´t really do any dubugging on this like restarting the activity once I noticed just let it run through and when pressing the split time button I noticed it gave data. In the end all the data was there.

                    P 1 Reply Last reply Reply Quote 0
                    • EdouardE Offline
                      Edouard @fedequei
                      last edited by

                      @fedequei i revert back to previous firmware without any troubles. Just becareful to remove newer watchfaces because it is not supposed to be installed on older firmwares.

                      1 Reply Last reply Reply Quote 0
                      • thanasisT Do not disturb
                        thanasis Bronze Member
                        last edited by

                        battery wise i do observe elevated consumption with the new watch faces btw,

                        let’s see . 10% per day at the moment

                        surfboomerangS 1 Reply Last reply Reply Quote 2
                        • flo7zF Offline
                          flo7z Silver Members
                          last edited by flo7z

                          for the S9PP, I have to say it works very well after this update !
                          except for the GPS mode that’s always set as custom (but does not seem to be an issue since it uses he Performence settings I believe), I like the Navigation setting thats keeps the last setting, unlike before.
                          And the sleep tracker data that don’t match in the app but are fine in the watch.
                          The new swim face is nicer too.
                          the battery life is excellent.

                          Florian Z.
                          Suunto 9 Peak Pro
                          Suunto Wings
                          Suunto D4
                          Suunto Ambit 3 Peak

                          1 Reply Last reply Reply Quote 0
                          • Ars VitaeA Offline
                            Ars Vitae Bronze Member
                            last edited by

                            This problem seems to have started with the previous update. Why can’t I turn on only “24/7 wrist HR” without turning off sleep tracking at the same time? Now I am forced to either turn off both at once or turn on both at once which takes more time. Previously, this could be done separately and leave, for example, sleep tracking which still did not bother and did not consume more power. Does anyone have an idea why I am forced to set the time every time I turn on sleep tracking?

                            Ars VitaeA 1 Reply Last reply Reply Quote 0
                            • Jan SuchánekJ Offline
                              Jan Suchánek
                              last edited by

                              I realized, that I don’t have clock/time at the top of the display while doing strength activity. Don’t know if it was there before, but should be according to preview in SA. While running or walking, the time is there. Suunto Race.

                              1 Reply Last reply Reply Quote 0
                              • surfboomerangS Online
                                surfboomerang @thanasis
                                last edited by surfboomerang

                                @thanasis I can not confirm this with my Vertical. 2% per day (no 24/7 HR and sleep)
                                I’m using the new athlete watch face

                                Suunto Vertical Titanium Solar
                                OnePlus Nord 4

                                TieutieuT thanasisT 2 Replies Last reply Reply Quote 0
                                • TieutieuT Offline
                                  Tieutieu Platinum Member @surfboomerang
                                  last edited by

                                  @surfboomerang Same for me : no particular battery drain on both my SRs and SV, also using new watchfaces

                                  Suunto’s devices at home :
                                  Vertical titanium solar
                                  Suunto Race S
                                  S9pp titanium sand
                                  Suunto Wing
                                  S9B titanium Ambassador edition, A3P, X6

                                  1 Reply Last reply Reply Quote 0
                                  • timecodeT Offline
                                    timecode
                                    last edited by

                                    No battery drain on Vertical. Same battery drain on S9PP (20% per day), the update didn’t help, unfortunately.

                                    1 Reply Last reply Reply Quote 0
                                    • thanasisT Do not disturb
                                      thanasis Bronze Member @surfboomerang
                                      last edited by

                                      @surfboomerang said in Software Update 2.40.38 (2025 Q1):

                                      @thanasis I can not confirm this with my Vertical. 2% per day (no 24/7 HR and sleep)
                                      I’m using the new athlete watch face

                                      And cannot understand why though . Suddenly the battery is terrible

                                      Mff73M gerasimosG 2 Replies Last reply Reply Quote 0
                                      • Ars VitaeA Offline
                                        Ars Vitae Bronze Member @Ars Vitae
                                        last edited by

                                        @Ars-Vitae said in Software Update 2.40.38 (2025 Q1):

                                        This problem seems to have started with the previous update. Why can’t I turn on only “24/7 wrist HR” without turning off sleep tracking at the same time? Now I am forced to either turn off both at once or turn on both at once which takes more time. Previously, this could be done separately and leave, for example, sleep tracking which still did not bother and did not consume more power. Does anyone have an idea why I am forced to set the time every time I turn on sleep tracking?

                                        An update:
                                        My problem boils down to the question: can I somehow leave the sleep tracking settings untouched and only manage my 24/7 wrist HR? It was possible and very easy to do before this update. Please tell me that’s a simple bug and will be fixed.

                                        1 Reply Last reply Reply Quote 0
                                        • sky-runnerS Offline
                                          sky-runner Silver Members @pavel.samokha
                                          last edited by sky-runner

                                          @pavel-samokha said in Software Update 2.40.38 (2025 Q1):

                                          Improved turn-by-turn notification logic

                                          Today was my first chance to try the new turn-by-turn navigation logic during a trail run and I should say I am quite disappointed. I provided some critique of the previous turn-by-turn implementation - it had some flaws and was confusing, but still functional once you understood how it worked. In contrast, the new “improved” logic is simply not functional.

                                          There are two issues that make it borderline useless:

                                          1. There is a single notification that, as I understand is supposed to come up 20 meters before the turn. That is 62 feet - I saw that number on the watch a few times. But in reality it usually popped up just a few meters before the turn (typically less than 5 meters) and in one case it came up after I had already turned. I wasn’t running that fast - perhaps around 9:30-10 min/mile or about 6 min/km. That is roughly 2.5 meters per second. With that speed, if it came up 20 meters before the turn it would stay up for 8 seconds. But in reality the notification usually disappeared in 1-2 seconds - as soon as I actually reached the turn. Unless I was specifically watching for the notification because I knew where all the turns were, I usually missed it. And let me mention that when running on a technical terrain, especially if it is a downhill, it is not always possible to take the eyes off the trail and look at the watch.

                                          2. Outside of those 1-2 seconds when the turn notification is shown, there is absolutely no indication of where the turns are. Most of the time the watch shows the distance to the end of the route (or I supposed a distance to the next waypoint) at the bottom of the map. This simply won’t do when running in a completely unfamiliar place.

                                          I much preferred the way the way it was implemented previously - the next turn always being shown at the bottom of the map with the remaining distance. I understand that that makes it impossible to also see distance to next waypoint. But that is exactly why next waypoint should have its own dedicated screen with additional details like the waypoint name, the remaining distance, the elevation difference, ETE, etc.

                                          Please change the map to the previous behavior. And then on top of that the notification should come up a bit early so that there are 5-10 seconds to see it. Or perhaps the notification should come up twice - some distance before the turn and then again right at the turn.

                                          M T 2 Replies Last reply Reply Quote 8
                                          • Mff73M Offline
                                            Mff73 @thanasis
                                            last edited by

                                            @thanasis said in Software Update 2.40.38 (2025 Q1):

                                            @surfboomerang said in Software Update 2.40.38 (2025 Q1):

                                            @thanasis I can not confirm this with my Vertical. 2% per day (no 24/7 HR and sleep)
                                            I’m using the new athlete watch face

                                            And cannot understand why though . Suddenly the battery is terrible

                                            Thanks for your insight. Your battery is currently terrible (like some others, and unlike other others).
                                            If you don’t mind a non defensive comment, maybe still and again, come back with your battery evaluation after a full discharge/charge? (just a peaceful trouble shooting advice) 😉

                                            https://forum.suunto.com/post/162624

                                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                            Suunto Vertical all black
                                            Wife : S9PP
                                            SA: Always the latest beta :)
                                            Android 13, Galaxy S205G

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