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    Software Update 2.40.38 (2025 Q1)

    Scheduled Pinned Locked Moved Watches
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    • pavel.samokhaP Offline
      pavel.samokha @Matthias Jäggli
      last edited by

      @Matthias-Jäggli I understand your frustration, feeling the same and it’s a known issue, which unfortunately has some technical reasons. We will work on fixing this, but it can take time and we still need to do the updates.

      Opinions expressed are solely my own and do not express the views or opinions of my employer

      D 1 Reply Last reply Reply Quote 0
      • M Offline
        Maoris
        last edited by

        Hi,

        I have issues with HRV measurements. It started with the faulty update in 2024. I downgraded the firmware, but it didn’t really help. I was hoping the issue would be fixed with the newest update, but it wasn’t.

        The current firmware version: 2.40.38

        1000057945.png

        After the firmware update, I reset the watch to factory settings, but this didn’t help either.

        Any suggestions?

        1 Reply Last reply Reply Quote 1
        • Александр ДаниленкоА Offline
          Александр Даниленко @pavel.samokha
          last edited by

          @pavel.samokha

          People wrote about this, but I will also add.

          Sleep tracking and resources counting stopped on my Race S. HR sensors is working, calories are counting.

          It worked good until I rebooted the watch yesterday.

          1000014382.jpg

          1000014381.jpg

          Suunto Race S

          M 1 Reply Last reply Reply Quote 2
          • Peter Pan 0P Offline
            Peter Pan 0 @Łukasz Szmigiel
            last edited by

            @Łukasz-Szmigiel
            Hello where can I get this view? Is it part of the app? Any additional software needed?
            Thanks

            Łukasz SzmigielŁ 2 Replies Last reply Reply Quote 0
            • Łukasz SzmigielŁ Online
              Łukasz Szmigiel @Peter Pan 0
              last edited by

              @Peter-Pan-0 which view are you referring to?

              S9PP 2.40.44

              Mff73M 1 Reply Last reply Reply Quote 0
              • Mff73M Offline
                Mff73 @Łukasz Szmigiel
                last edited by

                @Łukasz-Szmigiel
                probably the view of your app 😉 with battery stats, etc…

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                1 Reply Last reply Reply Quote 1
                • Łukasz SzmigielŁ Online
                  Łukasz Szmigiel @Peter Pan 0
                  last edited by

                  @Peter-Pan-0 check this out:

                  https://forum.suunto.com/topic/9249/sml-track-viewer-a-handy-little-tool-for-analysing-track-quality-and-battery-stats

                  S9PP 2.40.44

                  Peter Pan 0P 1 Reply Last reply Reply Quote 0
                  • Peter Pan 0P Offline
                    Peter Pan 0 @Łukasz Szmigiel
                    last edited by

                    @Łukasz-Szmigiel Well done. TY

                    1 Reply Last reply Reply Quote 1
                    • matthinshM Offline
                      matthinsh Bronze Member @Ars Vitae
                      last edited by

                      @Ars-Vitae said in Software Update 2.40.38 (2025 Q1):

                      What’s the difference between Running Track and Track Running?

                      Does anyone know the answer to this? Is the new Track Running sport mode like the modes on Coros and Garmin, where you can input the lane you’re in and it’ll record each lap really accurately?

                      This is very useful for track sessions.

                      Mff73M 1 Reply Last reply Reply Quote 1
                      • Mff73M Offline
                        Mff73 @matthinsh
                        last edited by

                        @matthinsh
                        Maybe 😉

                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                        Suunto Vertical all black
                        Wife : S9PP
                        SA: Always the latest beta :)
                        Android 13, Galaxy S205G

                        matthinshM 1 Reply Last reply Reply Quote 0
                        • sky-runnerS Offline
                          sky-runner Silver Members @mabe2k
                          last edited by

                          @mabe2k said in Software Update 2.40.38 (2025 Q1):

                          @sky-runner Also the arrow for the direction should be a little bit larger. I really like the fact, that it’s not longer full screen, but the current style is too small for my eyes. It’s really hard to see. Especially, if it appears a second before you have to turn.

                          Yes, fully agree. Most of the time I can’t tell what the next turn is supposed to be even if I manage to briefly see it.

                          Has there been any official response from the Suunto team with regards to the new navigation guidance? In my opinion, this change has been rushed in without a proper UX research and the overall user experience has become worse, and this is quite a bit less usable than it is used to be. Is there a plan to revisit this again? Please let us know!

                          Should we do a poll about the preferred navigation guidance?

                          isaziI 1 Reply Last reply Reply Quote 3
                          • isaziI Offline
                            isazi Moderator @sky-runner
                            last edited by

                            @sky-runner as far as I know, there are more improvements to navigation planned.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            sky-runnerS 1 Reply Last reply Reply Quote 10
                            • sky-runnerS Offline
                              sky-runner Silver Members @isazi
                              last edited by

                              @isazi said in Software Update 2.40.38 (2025 Q1):

                              @sky-runner as far as I know, there are more improvements to navigation planned.

                              Great to know that!

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                Devis
                                last edited by

                                Today I swam 1250m and the Race S tracked the total distance correctly (without push any buttons).
                                I’ll see next time, but for now I’m happy with the 2.40.38 fw.
                                Bye.

                                Devis

                                D 1 Reply Last reply Reply Quote 1
                                • martintrailM Offline
                                  martintrail Silver Members
                                  last edited by martintrail

                                  I have to say that my Vertical completely stopped discharging after the update. That’s power! Super job Suunto. 👏 The only change I made was to delete all the watch faces and keep only about 2 in the watch, but I guess that doesn’t affect it.

                                  Vertical Titanium Solar

                                  1 Reply Last reply Reply Quote 3
                                  • matthinshM Offline
                                    matthinsh Bronze Member @Mff73
                                    last edited by

                                    @Mff73
                                    I guess that’s a no then 😂
                                    I have a refurbished race s that I was looking forward to getting back and wearing (FWIW, the service from Suunto was absolutely brilliant). But I’m now used to using a Garmin with track mode, and it’s so, so useful.
                                    Track mode, multiple HRM connections and an ohr that told me my actual hr during sleep rather than double are the 3 things I crave for in a Suunto.
                                    One day. Until then, I’ll stay conflicted 😐

                                    Mff73M 1 Reply Last reply Reply Quote 1
                                    • Mff73M Offline
                                      Mff73 @matthinsh
                                      last edited by

                                      @matthinsh said in Software Update 2.40.38 (2025 Q1):

                                      @Mff73
                                      I guess that’s a no then

                                      Maybe you guess wrongly 😂

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      T matthinshM 2 Replies Last reply Reply Quote 0
                                      • T Offline
                                        The_77 Silver Members @Mff73
                                        last edited by

                                        @Mff73 defo a no https://forum.suunto.com/post/164327

                                        Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                        matthinshM 1 Reply Last reply Reply Quote 0
                                        • matthinshM Offline
                                          matthinsh Bronze Member @Mff73
                                          last edited by

                                          @Mff73 this is the strangest response ever. Thanks so much 🫠

                                          1 Reply Last reply Reply Quote 0
                                          • matthinshM Offline
                                            matthinsh Bronze Member @The_77
                                            last edited by

                                            @The_77 thank you! Sorry to have missed the previous post.

                                            So now we have two next to useless track modes on the watch. I can see how Suunto have made it to 100 sports 🤭

                                            1 Reply Last reply Reply Quote 0
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