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    Wireless network not turning on

    Scheduled Pinned Locked Moved Suunto Race S
    30 Posts 16 Posters 1.9k Views 15 Watching
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    • A Offline
      aiv4r @jakubedzior
      last edited by

      @jakubedzior had the same issue. Bit annoying but factory reset solved the issue and now it works.

      Suunto Race S (Titanium Canary)
      Suunto Vertical (Titanium Solar Forest)

      Mff73M 1 Reply Last reply Reply Quote 2
      • Mff73M Offline
        Mff73 @aiv4r
        last edited by

        @aiv4r said in Wireless network not turning on:

        @jakubedzior had the same issue. Bit annoying but factory reset solved the issue and now it works.

        really ? thanks for the info

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        1 Reply Last reply Reply Quote 0
        • sorinusS Offline
          sorinus
          last edited by

          I have the same on my Vertical. As far as I can tell I can’t install maps until it’s fixed? If so, do I have to wait until next Firmware update? I hope not, because next week I have a race in another country and I rely on having the map installed.

          Suunto Vertical Ti

          gerasimosG 1 Reply Last reply Reply Quote 3
          • gerasimosG Offline
            gerasimos Bronze Member @sorinus
            last edited by

            @sorinus i think you can download maps try it only if re enter in the screen closing the WiFi

            Suunto Vertical Ti
            Suunto S9 gen1
            Suunto Ambit3 peak

            C 1 Reply Last reply Reply Quote 0
            • C Offline
              cenkturkinan @gerasimos
              last edited by

              @gerasimos no, I don’t think it works. It doesn’t allow me to add a new wifi network on the app.

              Isabelle LicoineI 1 Reply Last reply Reply Quote 2
              • Isabelle LicoineI Offline
                Isabelle Licoine @cenkturkinan
                last edited by

                @cenkturkinan
                Hello, same problem with a Suunto Race S just bought a few days ago. I stopped and also reinitialized the watch with factory settings, disabled/enabled all parameters related to connectivity and I can’t connect Wifi on the watch. Firmware version is 2.40.38

                Who can help? Thanks a million, feeling very frustrated tonight to not be able to upload maps on my beautiful new watch

                suzzloS C 2 Replies Last reply Reply Quote 1
                • suzzloS Offline
                  suzzlo Moderator @Isabelle Licoine
                  last edited by

                  @Isabelle-Licoine what is exactly the issue?

                  For me, the issue was that the watch was not activating the WiFi in the watch. For this factory reset solved the issue.

                  If the issue is that, watch can activate WiFi, but cannot find any network, check WiFi type (as it’s being explained)

                  BR
                  Ion

                  Suunto: Race, S9Peak, Spartan Sport Wrist
                  Garmin: FR745, Edge 530
                  SA topics:

                  • Guides - https://forum.suunto.com/tags/guides
                  sorinusS Isabelle LicoineI 2 Replies Last reply Reply Quote 1
                  • sorinusS Offline
                    sorinus @suzzlo
                    last edited by

                    @suzzlo said in Wireless network not turning on:

                    For me, the issue was that the watch was not activating the WiFi in the watch. For this factory reset solved the issue.

                    A factory reset just to be able to toggle a yes/no button? Not acceptable. I hope it’ll be fixed by next update.

                    Suunto Vertical Ti

                    1 Reply Last reply Reply Quote 1
                    • F Offline
                      fedequei
                      last edited by

                      Hello! i have the same problem on my suunto vertical…wifi remains off…

                      photo_2025-04-17_08-58-19.jpg

                      1 Reply Last reply Reply Quote 1
                      • Greggory ManualG Offline
                        Greggory Manual
                        last edited by Greggory Manual

                        I’m facing the exact same issue with my Suunto Race S after traveling abroad. Wireless network toggles off immediately, and restarting hasn’t helped. Frustrating, as I need maps for an upcoming Greggs Menu food shoot in UK. Several locations of Greggs and covering several menu items.

                        1 Reply Last reply Reply Quote 1
                        • Isabelle LicoineI Offline
                          Isabelle Licoine @suzzlo
                          last edited by

                          @suzzlo
                          Hello, thanks for your reply.
                          WIFI is 2,4GHz (and not 5 GHz which is not supported by the watch), Wifi is activated on the watch as well as Discovery mode, plane mode is off… I tried many times, and it still does not work.
                          Any idea?
                          Thanks a lot, cheers

                          Isabelle LicoineI Mff73M 2 Replies Last reply Reply Quote 0
                          • Isabelle LicoineI Offline
                            Isabelle Licoine @Isabelle Licoine
                            last edited by

                            @Isabelle-Licoine
                            I finally rebooted the wifi box and it works now… what a pain!

                            1 Reply Last reply Reply Quote 0
                            • Mff73M Offline
                              Mff73 @Isabelle Licoine
                              last edited by

                              @Isabelle-Licoine
                              if you are lucky to have wifi enabled on the watch, then the rest of the config is done in the app on your phone.
                              some tips about the name of the SSID, without special characters, same for password.

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              C 1 Reply Last reply Reply Quote 0
                              • C Offline
                                cenkturkinan @Mff73
                                last edited by

                                @Mff73 I have reset the watch and it now works with the latest SW.

                                1 Reply Last reply Reply Quote 0
                                • C Offline
                                  cenkturkinan @Isabelle Licoine
                                  last edited by

                                  @Isabelle-Licoine Yes, I have done a reset on the watch and I am able to add network from mobile app and download maps again with the latest SW. Thank you.

                                  1 Reply Last reply Reply Quote 0
                                  • F Offline
                                    fedequei
                                    last edited by

                                    Still no solution proposed for this issue other than a hard reset? I believe it would be appropriate to release a software update as soon as possible

                                    TieutieuT 1 Reply Last reply Reply Quote 2
                                    • TieutieuT Online
                                      Tieutieu Platinum Member @fedequei
                                      last edited by

                                      @fedequei have you tried to forget previous networks (if you had some already) in SA. Then disconnect connection in you watch, forget BT connection in your phone. Uninstall app. restart phone. reinstall app. Reconnect phone with watch ? and try again to add network ?
                                      This may worth to be tested and will not need to reset your watch.

                                      Suunto’s devices at home :
                                      Vertical titanium solar
                                      Suunto Race S
                                      S9pp titanium sand
                                      Suunto Wing
                                      S9B titanium Ambassador edition, A3P, X6

                                      1 Reply Last reply Reply Quote 0
                                      • F Offline
                                        fedequei
                                        last edited by

                                        I’ve tried all the suggested solutions, but nothing changes. Is there a future release date for the software update? I need to download new maps and I’ve been stuck for over a month

                                        МихаилМ 1 Reply Last reply Reply Quote 2
                                        • МихаилМ Offline
                                          Михаил @fedequei
                                          last edited by

                                          @fedequei The only thing that helped to restore the connection was resetting the watch settings (nonsense). The watch was able to access the Internet (I can see it in the router settings). But the maps still won’t download. I’ve already tried everything. Both resetting and rolling back to the previous version in the watch. Support doesn’t respond. I’m shocked by such a service

                                          1 Reply Last reply Reply Quote 0
                                          • andrewjknoxA Offline
                                            andrewjknox Bronze Member @jakubedzior
                                            last edited by

                                            @jakubedzior I had an issue where I couldn’t download maps for the local area while I’m abroad.

                                            Turns out the reason was likely the hotel WiFi network has a manual authentication button to hit on a website before it lets you use the internet. The UI says it connected but there’s no indication that it can actually use the connection.

                                            Went to a coffee shop with my charger and connected to their WiFi and I could download the map!

                                            I should have realised but I’ve already factory reset my watch in the meantime 🤦

                                            Watch: Suunto Race S, Garmin Fenix 7X + Coros Pace 3
                                            Phone: iPhone 13 Pro
                                            Footpod: Stryd
                                            HR: Coros HRM + Polar H10
                                            Sleep: Oura ring 2

                                            Stefano M64S 1 Reply Last reply Reply Quote 2
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